Your SlideShare is downloading. ×
  • Like
Download PowerPoint Presentation
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Now you can save presentations on your phone or tablet

Available for both IPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Download PowerPoint Presentation

  • 4,571 views
Published

 

  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
  • not be download
    Are you sure you want to
    Your message goes here
  • ppt are a well
    Are you sure you want to
    Your message goes here
No Downloads

Views

Total Views
4,571
On SlideShare
0
From Embeds
0
Number of Embeds
1

Actions

Shares
Downloads
150
Comments
2
Likes
2

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. E-Commerce Overview Prepared by Terry Morris Kappa Beta Delta Harper College 11/03/04
  • 2. E-Commerce Overview
    • Agenda
      • Describe E-Commerce
      • Demographics and Statistics
        • Who’s online?
        • Who’s buying online?
      • Benefits and Risks of E-Commerce
      • E-Commerce Business Models
      • E-Commerce Retail Sales Statistics
      • E-Commerce Growth
  • 3.
    • Take a few moments and jot down some phrases that come to mind when you think about e-commerce…
    • What does e-commerce mean to you?
    What is E-Commerce?
  • 4.
    • You may have thought about…
    • Shopping online
    • Purchasing online
    • Selling or bidding on eBay
    • Paying bills online
    • Banking online
    • E-Commerce provides these functions and many more.
    What is E-Commerce?
  • 5. What is E-Commerce?
    • Here is a formal definition…
    • The integration of communications, data management, and security technologies to allow individuals and organizations to exchange information related to the sale of goods and services.
    • Major functions of E-Commerce include:
      • the buying of goods,
      • the selling of goods, and
      • performance of financial transactions on the Internet.
  • 6. Who is Online?
    • Quick Poll: Raise your hand if you regularly use the Web.
  • 7. Who is Online?
    • Per Pew Internet & American Life Project, May-June 2004 Tracking Survey
      • Wide range of ages, ethnicity, and income
      • 61% of Women
      • 66% of Men
      • 78% of age 18-29
      • 74% of age 30-49
    • More statistics: http://www. pewinternet .org/trends/ DemographicsofInternetUsers . htm
  • 8. Who Is Buying Online?
    • Quick Poll:
      • Raise your hand if you have shopped or purchased online in the last year.
  • 9.
    • http://www. pewinternet .org/trends/ UsageOverTime . xls
  • 10. E-Commerce Benefits for Consumers
    • Convenience
    • Easier Comparison Shopping
    • Wider Selection of Goods
  • 11. E-Commerce Risks for Consumers
    • Possible Security Issues
    • Possible Privacy Issues
    • Purchasing from photos & descriptions
    • Possible difficulty with returns
  • 12. E-Commerce Benefits for Businesses
    • Reduced Costs
    • Increased Customer Satisfaction
    • More Effective Data Management
    • Potentially Higher Sales
  • 13. E-Commerce Risks for Businesses
    • Need for a robust, reliable web site
    • Fraudulent transactions
    • Customer reluctance to purchase online
    • Increased competition
  • 14. E-Commerce Business Models
    • B2C – Business-to-Consumer
    • B2B – Business-to-Business
    • C2C – Consumer-to-Consumer (eBay!)
    • B2G – Business-to-Government
  • 15. Dept. of Commerce Census Bureau Retail E-Commerce Stats
    • Estimated Quarterly U.S. Retail E-commerce Sales: 4th Quarter 1999– 2nd Quarter 2004 (Billions of dollars)
    http://www.census. gov / mrts /www/current.html
  • 16. E-Commerce Statistics
    • Source:Forrester Research as reported on http://www. nua .com/surveys/
  • 17. E-Commerce Projected Sales
    • What’s next?
    • Forrester Predicts: $230 Billion In 2008
      • “ As online shopping attracts new consumers and entices existing shoppers to buy more, US online retail sales will reach nearly $230 billion in 2008, or 10% of total US retail sales.”
    • http://www.forrester.com/ER/Research/Brief/Excerpt/0,1317,17217,00.html
  • 18. Reasons for Growth
    • More consumers moving from dial up to broadband connections
    • Retailers improving their coordination between online and in-store operations
    • M-Commerce (mobile / wireless)
    • http://www.internetweek.com/showArticle.jhtml?articleID=29116903
  • 19. The End
    • Interested in E-Commerce?
    • Consider enrolling in:
    • CIS 218 E-Commerce Development