Do you want to grow your
Do you want to raise your profile and increase your
reputation when you sell online? Are you looking for new
Our brand new shopping site can fulfil your needs
eBay is offering a new channel, which has all the
benefits of eBay, but will feature only new products
at fixed prices from professional sellers. It’s a great
opportunity to feature all your new lines, as well as sell
Experience it here: www.ebayexpress.co.uk
eBay Express can help your business flourish
eBay Express is perfect for professional sellers because
it offers a conventional online shopping experience for
buyers. The site is contemporary and products are
attractively presented through top quality photography.
With just one click, buyers can place each new product
in a shopping basket and then proceed to checkout.
No additional fees for sellers on eBay Express
You’ll be delighted to know that you can access
this powerful new sales channel without paying any
additional fees. Simply by listing products on eBay using
eBay’s Buy It Now format or eBay’s Shop Inventory
format, your products can also appear on eBay Express.
Alternatively you can choose to list your products only
on eBay Express.
ebayexpress.co.uk has its own
identity and benefits
eBay Express is a vibrant marketplace that offers an
enjoyable shopping experience. With eBay Express,
buyers will be able to choose from a huge selection of
new products from different sellers and pay for them
in one go at the checkout.
It doesn’t make any difference if each item selected
is from a different seller; eBay Express has stream-
lined the payment, making it easy for buyers to pay
for everything in one go.
Sellers must be approved by eBay before they can
join us. You must have registered as a business
on eBay and must have agreed to eBay Express’s
Service Standards to be able to list here.
There are only professional sellers on eBay Express.
The selling format on eBay Express is easy to under-
stand: it offers new goods at fixed price only.
eBay Express will have a diverse range of new
products on offer.
ebayexpress.co.uk still has
many of the benefits of eBay
eBay Express has the enormous, vibrant,
buying audience of eBay.
eBay Express is exactly like the main eBay site,
as it is a marketplace where buyers and sellers
meet. The binding contract is still directly
between buyers and sellers.
eBay members can use eBay Express with their
existing user name and password.
The feedback system on eBay is also part of
Just as on eBay, buyers and sellers communi-
cate directly with one another.
Approved sellers have the opportunity to list
their products through eBay and eBay Express
simultaneously – or they can choose just one.
Happier buyers mean
more successful sellers
eBay Express has been designed in response to what we have heard from our buyers over the last 10 years.
Why is our new shopping site
set to become a firm favourite?
It offers only new products from professional sellers at
a fixed price.
Buyers can buy with confidence. Every order is safe,
secure, and all sellers offer a seven working day returns
policy, as a minimum. If sellers fail to adhere to their
stated returns policies, then buyers may be able to
claim back the cost of their purchases from eBay,
provided they comply with certain conditions.
It will provide an easy and intuitive way to compare
prices for similar products.
It features clear and accurate product descriptions.
It enables easy price comparisons.
eBay Express has one shopping basket for all
It enables buyers to shop flexibly, and change their minds
as they browse — before reaching the checkout.
The payment system is simple, safe and secure.
Payments can be made with PayPal, credit or debit
eBay Express offers superb customer service.
Millions of buyers are just a click or two away
eBay has approximately 15 million members, out of
an online population of approximately 25 million, in the
UK. Every eBay Express seller can benefit from this
enormous pool of active online shoppers.
two types of customer
The existing eBay buyers will find eBay Express a really
exciting offer. They know and love eBay for its wide
range of products but sometimes they are looking for
a wider selection of new products. eBay Express offers
In addition, eBay Express should open up a whole new
clientele for sellers because it will also appeal to online
buyers who prefer a conventional online shopping
experience and are looking for the reassurance that
comes from buying from professional sellers.
ebayexpress.co.uk has its
Exclusively professional New and Now Find exactly what you
sellers Only new goods at fixed want easily
Buy only from sellers with prices so shoppers can Easy, effective browsing
eBay business accounts, buy immediately. and searching.
who have been approved
by eBay and have
committed to high service
Shopping basket Peace of mind if the New Design
Buyers can place products buyer decides to return Contemporary site
from a variety of sellers in the item design and great
a single shopping basket, Seven working day returns functionality for
then use the quick, simple policy, as a minimum, from ease of use.
and secure payment the seller.
system via PayPal, debit Potential for claiming back
card (including Switch and the cost of purchases from
Solo) or credit card. eBay, if the seller fails to
adhere to its stated returns
policy (conditions apply).
an effective new way
to attract more buyers
Buyers will be delighted by eBay Express. It will give them instant access to a
huge range of new products whilst offering them a simple and efficient shopping
experience, from searching through to payment.
A new search facility that Product Descriptions
serves you better
eBay Express has a new search facility that will combine Buyers can find information about the products they
the information sellers provide in item titles, categories want easily through large pictures and clear, detailed
and item specifics without any extra effort needed from descriptions.
As on eBay, sellers have the opportunity to write
When buyers‘ and sellers’ languages differ, the search their own product description.
facility will recognise the real meaning. For example,
For categories with catalogues (pre-filled product
it will understand that ‘Sz 9’ and ‘Men’s 9’ both mean
information) like Music & DVD’s eBay’s member
Reviews and Guides will be featured on eBay
The search facility will quickly deliver all the relevant Express.
eBay Express also offers up to three levels of categories.
A listing may appear in more than one category, e.g.
Projectors may be found in “Computing > Projectors”
and “Audio, TV & Electronics > Video > Projectors”.
Search results will be displayed in a picture gallery
Shopping baskets Payment
Buyers can place products from several different Buyers can pay for all the products in their shopping
sellers into one shopping basket with a single click basket in one go at checkout.
and pay for them all together at checkout.
Postage costs are added to the price of the item and
The products are grouped by seller in the basket. everything is paid in one go.
Sellers must state reasonable postage costs, which Buyers can choose between three different payment
are then automatically calculated for the customer. methods: debit cards (including Switch and Solo),
credit cards or PayPal.
When a buyer orders an item, we check the
availability immediately. If the product is not available All payments are seamlessly transferred to the
the buyer will be informed straight away. seller’s PayPal account.
eBay Express will work seamlessly with all the leading
eBay selling tools for sellers, in order to support a
smooth transfer of data.
After the seller has been notified of the purchase, the
payment sum will be credited in the seller’s PayPal
account. The payment for each individual product
will be displayed separately.
Approved seller status
provides the basis of
Only approved sellers with eBay business accounts
can sell on eBay Express. These sellers have
committed to eBay Express’s Service Standards
and are able to guarantee a high level of customer
On eBay Express purchases are paid for before the
order is confirmed to the seller. This means fast,
safe and easy payments from buyers. This is great
news for sellers because the risk of Unpaid Items* is
*An Unpaid Item occurs when buyers do not pay
sellers for what they have committed to buy.
You can list your products on eBay and eBay Express simultaneously. Or you can offer certain products solely on
eBay Express, to emphasise their exclusivity and their value.
Products listed on eBay Express with eBay’s Buy It Now format are live for 3, 5, 7 or 10 days. Products listed with
eBay’s Shops Inventory format are live for 30 or 90 days or until cancelled. Products listed on eBay Express only are
available for 30 days or until cancelled.
You can really emphasise your professionalism as a seller by listing products through eBay Express. That’s because
only approved sellers with eBay business accounts who offer a high degree of quality and service to buyers are
selected to list on eBay Express.
To list your products on eBay Express you must fulfil the following conditions:
The item must be brand new.
The item must be offered at a fixed price.
There must be at least one photograph of the item.
You must offer a seven working day returns policy, as a minimum, during which time buyers can return the item
and request a refund if they wish to do so.
You must specify reasonable postage costs.
You must send the product from within the UK with an invoice and inform the buyer that the item has been sent.
Other things buyers like to see:
Professionally shot, large, clear photographs.
Simple and clear descriptions, in one colour and font.
Reasonable postage costs – products will be displayed on eBay Express including the postage costs so it will
be easy to compare the total item price.
You can start listing in these categories from
the launch of ebayexpress.co.uk:
Audio, TV & Electronics
Baby & Nursery
Cameras & Photo
Fashion, Lifestyle & Accessories
Health & Beauty
Home & Garden
Jewellery & Watches
Music & DVDs
Sports & Leisure
Baby, Kids & Toys
Please note that not all the sub-categories currently available on eBay will be included in eBay
Express. Please check www.ebayexpress.co.uk for further details.
No additional costs
for using ebayexpress.co.uk
Fees for ebayexpress.co.uk
When you list your products in eBay’s Buy It Now format
or eBay’s Shop Inventory format on eBay and add them
to eBay Express there are no additional costs. If you
want to place an item on eBay Express alone, then you
pay the eBay Express listing fee. This is the same as the
fee for listing products in eBay’s Shop Inventory format.
Buy It Now format +
No additional final value fees
Shop Inventory format
There is no additional final value fee when the products in 1x eBay listing fee
your Buy It Now format or Shop Inventory format listings
1x eBay final value fee
on eBay sell through eBay Express. In this instance you
pay the usual final value fee. If your item was listed 2x Sales channel and
through eBay Express only, the final value fees are the
NO EXTRA SELLING FEES
same as the fees for products sold through eBay that
were listed in eBay’s Shop Inventory format.
Standards for Sellers
You must have a business account on eBay.
You are required to have a verified PayPal Business or
You must provide PayPal with further business informa-
tion, as is requested from all high volume sellers.
You must be based in the UK and your products must
be located in the UK.
You may only sell new products on eBay Express.
Your percentage of products reported by buyers as not
received need to be less than 1%.
Your eBay account must be in good standing.
You must post products within three working days of
You must provide an invoice, including a returns
address, with each purchase and email the customer
to confirm that the product has been sent (can be
automated in Selling Manager Pro).
You must charge reasonable postage costs.
You must offer a seven working day returns policy, as
a minimum, during which time buyers can return the
item and request a refund if they wish to do so.
Selling on ebayexpress.co.uk:
a quick summary
To take advantage of this new eBay sales channel and to develop your business online, sign up to eBay Express
As a professional seller you should be able to meet the requirements of eBay Express’s Service Standards.
It’s easier if you’re already an eBay member. You simply use your existing eBay
account on eBay Express.
Conditions for selling on eBay Express:
You must have registered with a business account on eBay or switched your account to a business account in
My Account/Personal Information within My eBay.
You must have a verified PayPal Business or Premier Account.
You will have agreed to eBay Express’s Service Standards.
If you cannot fulfill all the criteria, we’d like to help you to
do so. Please go to www.ebayexpress.co.uk for step-by-
step advice on what you need to do in order to become an
active eBay Express seller, quickly and efficiently.