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Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
Class presentation with links
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Class presentation with links

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  • Don’t turn off your computer, don’t sign off – messes with the reservation system This class is information, no need to follow along Please, talk – add, correct, share Problems? Security is big for some, what kinds of issues, what shopped for, etc.
  • Odd sizes? Odd model number? Old product? Its easy No gas, no pollution involved (directoy) Can be much cheaper, often huge savings (garage door opener, $35 to $7) 3AM Zappos has 365 days return . . .
  • New – easy Used – need a used bike? Honey nut skippy pnb? Books by emerson?
  • Use a credit card (protected by the Federal Fair Credit Billing Act) – not a debit Or use a prepaid credit card – visa or mastercard – from currency exchange
  • If it seems too good to be true it probably is – but not always – check
  • Include information on how Amazon is middle-merchandiser for some, so shipping varies
  • Bottomdollar: show how it works pretty completely – going for Vaio V PCCW21FX as an example Expert reviews and regular folks For pricegrabber do luggage, sort by price, For google.com – shop for white blinds 30X73 -
  • Coupons – lots of people love these – Look for local (oak park) Look for companies/organizations – caribou coffee
  • Transcript

    • 1. No Drop Shopping Quick, Easy and Online Nancy York-Erwin ATS Librarian
    • 2. Let’s Discuss! <ul><li>What interests you? </li></ul><ul><li>Have you shopped online before? </li></ul><ul><li>What kinds of problems have you had? </li></ul>
    • 3. What we’ll be covering today: <ul><li>Why shop online </li></ul><ul><li>What to buy, what not to buy and why </li></ul><ul><li>Safe online shopping guidelines </li></ul><ul><li>Some great sites </li></ul><ul><li>Reviews: product and store </li></ul><ul><li>Specialty shopping sites </li></ul>
    • 4. Why shop online? <ul><li>Availability </li></ul><ul><li>Time, ease and convenience </li></ul><ul><li>Green </li></ul><ul><li>Cost savings – taxes! </li></ul><ul><li>Shop anytime – 24/7 </li></ul>
    • 5. What to buy online? <ul><li>New items </li></ul><ul><li>Used items </li></ul><ul><li>Hard to find items </li></ul>
    • 6. Secure shopping online <ul><li>http://ftc.gov/bcp/menus/consumer/tech/online.shtm - some ftc advice </li></ul><ul><li>Look for the prefix http s :// to make sure the site is secure on checkout  </li></ul><ul><li>Look for the picture closed lock at the bottom of your screen, or VeriSign symbol </li></ul><ul><li>Using https://www.paypal.com/ </li></ul><ul><li>Print a copy of your order for your records </li></ul>
    • 7. Additional caveats <ul><li>Use a credit card – not a debit card </li></ul><ul><li>Or use a prepaid credit card (currency exchanges) </li></ul><ul><li>Email isn’t secure: never send your credit card via email. </li></ul><ul><li>If you’re suspicious, go to a major search engine (google or bing) and enter the name of the merchant along with the “scam” or “complaints”. </li></ul>
    • 8. For us belts and suspenders folks <ul><li>For more on shopping safety watch this 2007, but still relevant youtube video: http://tinyurl.com/lgs529 </li></ul><ul><li>Visit this site created by the American Bar Association http:// www.safeshopping.org </li></ul><ul><li>Watch this Online Tutorial from the Buffalo Public Library: http://tinyurl.com/yfsajvb </li></ul>
    • 9. Shopping online: <ul><li>Amazon http://www.amazon.com </li></ul><ul><ul><li>Product breadth and depth </li></ul></ul><ul><ul><li>Pricing </li></ul></ul><ul><ul><li>Used products </li></ul></ul><ul><ul><li>Finding information </li></ul></ul><ul><ul><ul><li>Returns policies </li></ul></ul></ul><ul><ul><ul><li>Shipping policies </li></ul></ul></ul><ul><ul><ul><li>Help </li></ul></ul></ul><ul><ul><ul><li>Customer contact info </li></ul></ul></ul><ul><ul><li>Setting up an account </li></ul></ul><ul><ul><ul><li>Billing </li></ul></ul></ul><ul><ul><ul><li>Wish list </li></ul></ul></ul>
    • 10. Remember to consider <ul><li>Return and refund policies </li></ul><ul><ul><li>How long do you have to return? </li></ul></ul><ul><ul><li>Who pays for shipping? </li></ul></ul><ul><ul><li>Will you get a refund or site credit? </li></ul></ul>
    • 11. More ways to shop <ul><li>Shop local with craigslist.com </li></ul><ul><li>Or internationally with Ebay: ebay.com </li></ul><ul><li>Bricks and no bricks target.com vs amazon.com </li></ul><ul><li>Any business presence ( www.___.com ) </li></ul><ul><li>General google.com / - shopping </li></ul>
    • 12. Comparison shopping: <ul><li>Shopping bots can help find great pricing, and all work pretty much the same: </li></ul><ul><ul><li>http://www.bottomdollar.com </li></ul></ul><ul><ul><ul><li>Add a zip code for shipping expenses </li></ul></ul></ul><ul><ul><ul><li>Check out the reviews for items (folks and experts) </li></ul></ul></ul><ul><ul><ul><li>And reviews for stores/sellers </li></ul></ul></ul><ul><ul><li>And others: </li></ul></ul><ul><ul><ul><li>http://www.pricegrabber.com </li></ul></ul></ul><ul><ul><ul><li>http://www.shopzilla.com </li></ul></ul></ul><ul><ul><ul><li>http://www.google.com – go into shopping tab </li></ul></ul></ul>
    • 13. Additional Considerations <ul><li>Coupons http://www.mycoupons.com/ </li></ul><ul><li>Sale side of shopping http://www.jjill.com/ - almost all websites have a sale section </li></ul><ul><li>Buying used books with half.com </li></ul><ul><li>Perhaps you want to give something away? </li></ul><ul><ul><li>Freecycle.org (part of Yahoo.com) </li></ul></ul>
    • 14. Product and Store Reviews <ul><li>Research online products to buy at brick stores </li></ul><ul><li>Consumer reports (available through http://www.oppl.org/ , online tools) </li></ul><ul><li>Online reviews : http://www.epinions.com/ and http://www.cnet.com/ </li></ul><ul><li>Reviews available within websites – example ( http://www.amazon.com/ ) </li></ul>
    • 15. Specialty Shopping <ul><li>http://www.etsy.com/ Artists’ Coop </li></ul><ul><li>http://www.overstock.com/ Great deals, low shipping, no tax </li></ul><ul><li>http://www.zappos.com/ Shoes, bags, clothing and more </li></ul>
    • 16. Additional Sites to Explore <ul><li>Designer clothes and accessories http://www.bluefly.com/ </li></ul><ul><li>Name Brand sale alerts http://www.shopittome.com/ </li></ul><ul><li>TV shopping: </li></ul><ul><ul><li>http://www.hsn.com/ (home shopping network) </li></ul></ul><ul><ul><li>http://www.qvc.com/ (QVC) </li></ul></ul><ul><ul><li>http://www.asontv.com/ </li></ul></ul><ul><li>More coupons: </li></ul><ul><ul><li>http://www.redplum.com/ </li></ul></ul><ul><ul><li>http://www.valpak.com/coupons/home </li></ul></ul><ul><ul><li>http://www.retailmenot.com/ </li></ul></ul>
    • 17. Go Shop! <ul><li>Explore for a few minutes. </li></ul><ul><li>Make note of your questions. </li></ul><ul><li>Discussion. </li></ul>
    • 18. Oak Park Public Library Tools <ul><li>Databases (ProQuest and MasterFILE Elite) </li></ul><ul><li>OPPL Catalog for Books (ebay, shopping online) </li></ul><ul><li>Consumer Checkbook (online only @ the library) </li></ul>
    • 19. Questions? <ul><li>Class evaluation: </li></ul><ul><li>http://www.oppl.org/pubint.html </li></ul><ul><li>Thanks! </li></ul>

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