SharePoint Saturday Richmond - So you want to implement SharePoint 2010, what now?

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SharePoint Saturday Richmond - So you want to implement SharePoint 2010, what now?

  1. 1. So You Want to Implement SharePoint in Your Organization... Now what? What Is SharePoint – Business/End User Edmond Avanesian Booz Allen Hamilton#SPSRIC
  2. 2. Thank you for being a part of the THIRD SharePoint Saturday Richmond! • Please turn off all electronic devices or set them to vibrate. • If you must take a phone call, please do so in the hall so as not to disturb others. • Feel free to “tweet and blog” during the session: #spsric • Thanks to our sponsors:#SPSRIC
  3. 3. Intro • Edmond Avanesian, PMP – Lead Associate at Booz Allen Hamilton – Commercial • Systems Integrator • Fortune 500 • Legal, Marketing/Advertising, Health, Mortgage, Aerospace… – Federal • Civil, DoD • HSPD12/PIV Card, SharePoint, Social Networking/Collaboration – Email: avanesian_edmond@bah.com – Twitter: @eavanesian – Survey#SPSRIC
  4. 4. Intro#SPSRIC
  5. 5. Agenda • About SharePoint 2010 • Questions to answer BEFORE implementing • Readiness – Organizational – IT – End-User – Training#SPSRIC
  6. 6. Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  7. 7. About SharePoint 2010#SPSRIC
  8. 8. What Is SharePoint? • “Microsoft SharePoint 2010 makes it easier for people to work together. Using SharePoint 2010, your people can set up Web sites to share information with others, manage documents from start to finish, and • “SharePoint server farms can host web publish reports to help sites, portals, intranets, extranets, everyone make better Internets, web content management systems, search engine, wikis, blogs, social decisions.” - Microsoft networking, business intelligence, workflow as well as providing a framework for web application development.” - Wikipedia#SPSRIC
  9. 9. About SharePoint 2010 ASP.NET 2.0 ASP.NET 4.0 Site Server ASP.NET 1.0/1.1 ASP.NET 3.0/3.5 SPS 2003 SP 2010 SPS 2001 MOSS 2007 CMS 2001 CMS 2002 Commerce Server#SPSRIC
  10. 10. Detail 1999 2000 2001 2002 2003 2004 2005 2006 2007#SPSRIC
  11. 11. What SP2010 Is (Could Be)#SPSRIC
  12. 12. #SPSRIC
  13. 13. What SP2010 Is (Could Be)#SPSRIC
  14. 14. Available Templates • Assets Web Database • Group Work Site • Basic Meeting Workspace • Issues Web Database • Basic Search Center • Multipage Meeting Workspace • Blank Meeting Workspace • My Site Host • Blank Site • Personalization Site • Blog • Projects Web Database • Business Intelligence Center • Publishing Portal • Charitable Contributions Web • Publishing Site Database • Publishing Site With Workflow • Contacts Web Database • Records Center • Decision Meeting Workspace • Social Meeting Workspace • Document Center • Team Site • Document Workspace • Visio Process Repository • Enterprise Search Center • Enterprise Wiki * New to SharePoint 2010 • FAST Search Center#SPSRIC
  15. 15. What SP2010 Is (Could Be)#SPSRIC
  16. 16. What SP2010 Isn’t#SPSRIC
  17. 17. What SP2010 Isn’t (cont’d)#SPSRIC
  18. 18. What SP2010 Isn’t (cont’d) • NOT an out of-the-box, completely integrated system • NOT an application (like Word, Excel or PowerPoint) • NOT a social network system by itself • NOT a collaboration system by itself#SPSRIC
  19. 19. Review: About SharePoint 2010 • History of SharePoint • What SP2010 Is (Could Be) • What SP2010 Isn’t#SPSRIC
  20. 20. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  21. 21. Questions to answer BEFORE deciding to implement SP2010#SPSRIC
  22. 22. Good Quotes 1 • More often than not, the key issues influencing the success of a SharePoint solution are organizational and political • Be inclusive rather than exclusive as you identify key stakeholders. It’s important to gather as much business user support for your solution as possible.#SPSRIC
  23. 23. Good Quotes (cont’d) 1 • Be sure to include end users in your key stakeholders… these are the people who will help make your solution successful (or not). • In addition to traditional department or business executives… include employees who may not have the title but who are influential in the business. These people… help drive your success because many people trust them.#SPSRIC
  24. 24. Vision - Do you have one?#SPSRIC
  25. 25. Vision (cont’d) • Make it easier for people to • ...by providing a centralized work together location for people to find what they need • ...by having open communities • Enable collaboration and information/knowledge sharing through wikis, blogs, forums • ...by allowing for security • Document management controlled locations that can be used for versioning • ...by combining the disparate X • Portal number of home-grown intranet solutions • ...by • Eliminate (reduce) email • ...by • Increase ROI#SPSRIC
  26. 26. Definitions, definitions, definitions vs.#SPSRIC
  27. 27. Define Critical Success Factors#SPSRIC
  28. 28. Governance • How SharePoint will be managed – Roles – Responsibilities – Rules – Back end (hardware, farm, application, database configuration, and maintenance) and the – Front end (information architecture, taxonomy, and user experience).#SPSRIC
  29. 29. Communication • Think about communications as a “lifetime,” not “one-time,” process.1 • Types of (strategic/targeted) Communication – Intra-project – Stakeholder(s) – Community#SPSRIC
  30. 30. Review: Questions BEFORE implementing • Vision • Definitions • Critical Success Factors • Governance • Communication#SPSRIC
  31. 31. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  32. 32. Organizational Readiness#SPSRIC
  33. 33. Org: Support Staff – Main Stakeholder(s) – IT – Sub-committees#SPSRIC
  34. 34. Org: Funding – Short vs. Long Term – Licensing – 3rd Party Add-ons#SPSRIC
  35. 35. Org: Funding • SharePoint Standard vs. Enterprise vs. Internet • Types of implementation – Single Server, Small, Medium, Large, Very Large Farm#SPSRIC
  36. 36. Org: Funding • SharePoint Standard vs. Enterprise vs. Internet • Types of implementation – Single Server, Small, Medium, Large, Very Large Farm $ $ $$ $ $ $ $ $ $ $ $ $$ $$ $ $$ $ $$ $$ $$ $$ $$ $$ $ $$ $$#SPSRIC $
  37. 37. Org: Culture – Open to change? – Tech savvy?#SPSRIC
  38. 38. Org: Requirements – Who is the system for? – Have requirements been determined? – Who can/should help identify requirements (before and after project is underway)#SPSRIC
  39. 39. Review: Organizational Readiness • Support Staff • Funding • Culture • Requirements#SPSRIC
  40. 40. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  41. 41. IT Readiness#SPSRIC
  42. 42. IT: Staff – Availability – Skills#SPSRIC
  43. 43. IT: Staff Skills 1. Network Admin (Farm/Central Admin) (Infrastructure) 2. System Admin 6. SP Developer (Windows OS) • Workflow • Custom Web Parts 3. Database Admin 7. SP Branding/Graphics (SQL Server) 4. SP Architect 8. SP Site Owner/Admin 5. SP Admin 9. SP Content Migration (if applicable)#SPSRIC
  44. 44. IT: Infrastructure • Hardware • Disaster Recovery – Physical • Default "gold load" – Virtual – Windows x? / Mac – Failover – Office 20xx ? • Network – Security locked down? • COOP#SPSRIC
  45. 45. IT: Service Level Agreements (SLA) • IT to Client • IT to IT • IT to Management#SPSRIC
  46. 46. IT: Custom Integration • Internal Systems – Have some control over • External Systems – Have no control over#SPSRIC
  47. 47. Review: IT Readiness • Staff • Infrastructure • SLA (Service Level Agreements) • Custom Integration#SPSRIC
  48. 48. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  49. 49. End-User Readiness#SPSRIC
  50. 50. COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION End-User Readiness COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • Buy-in: Do you have any? COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – “Champions” COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Key Stakeholders COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Local “Go-to techs” COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION • Deployment Strategy COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Pilot COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Complete Rollout COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION – Migration? COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION COMMUNICATION#SPSRIC
  51. 51. End-User Readiness • One-stop-shop? • What are the current processes? • Manage user expectations! – Remember: Swiss army knife, Ferrari, etc. • COMMUNICATION – Just in case we forgot to mention it before#SPSRIC
  52. 52. Review: End-User Readiness#SPSRIC
  53. 53. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  54. 54. Training Readiness#SPSRIC
  55. 55. Training Strategy vs.#SPSRIC
  56. 56. Training Strategy (cont’d) • Shotgun • Surgical Knife – Pros: – Pros: • Set of few processes • Strategic Deployment being overhauled • Targeted Audience • Mandated to use new • Can create an system expanded curriculum • Same Training – Cons: • Target for Everyone • Time intensive to – Cons: prepare and deliver • Covers only specifics of few processes • General training#SPSRIC
  57. 57. Training Strategy (cont’d) Stakeholders By Group By Function Who? In-person Basic Features Virtual Classroom How? What? Advanced Features Recorded Webinar Successful Custom FeaturesTraining Center (How-To) Training Refresher Strategy Where? When? One-time Central Training Facility Desk Side One-on-One Continuous Brown Bag / Lunch and Learn “Office Hours”#SPSRIC
  58. 58. Training Readiness • Training Strategy – Basic 101, 102, … – Advanced Custom • Training Material – Create from scratch – Reuse existing#SPSRIC
  59. 59. Review: Training Readiness • Strategy – Who, What, When, Where, How • Readiness#SPSRIC
  60. 60. Recap: Take Away Lessons 1. Paradigm Shift – This is not the application platform of previous generations 2. You don’t... can’t treat SharePoint like any other type of project#SPSRIC
  61. 61. Review: Agenda • About SharePoint 2010 • Questions to answer BEFORE implementing • Readiness – Organizational – IT – End-User – Training#SPSRIC
  62. 62. Q&A#SPSRIC
  63. 63. References • 1Jamison, Hanley, Cardarelli, “Essential SharePoint 2010: Overview, Governance, and Planning”, Addison-Wesley Professional, August 2010 • Kenneth Lo, PMP - http://klopmp.com • Joel Oleson - http://sharepointjoel.com • Dux Raymond Sy, PMP - http://meetdux.com • End User SharePoint - http://endusersharepoint.com • Joining Dots - http://www.joiningdots.com • Microsoft SharePoint - http://sharepoint.microsoft.com • Microsoft TechNet - http://technet.microsoft.com#SPSRIC
  64. 64. Special Thanks to Our Sponsors#SPSRIC
  65. 65. SharePint Everyone is invited to SharePint Immediately following SharePoint Saturday Richmond (or around 6:20 PM) Meet at aloft Richmond West 3939 Duckling Drive Glen Allen, VA 23060 (down the street from Dave & Buster’s) Then we will hop to the next location and the next within walking distance! SharePint: a gathering of SharePoint enthusiasts for fun, food, and drink.#SPSRIC

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