Train the trainer Training

Slide 1: Train the Trainer Laurence Yap For ERT Team, Komag

Slide 2: Introduction „ Objectives ƒ Equip your in preparation training sessions „ End results ƒ Know adult learning process ƒ Learn to prepare before training ƒ Know how to write lesson plan ƒ Facilitate discussion ƒ Demonstration effectively ƒ Interact well with audience

Slide 3: Outline: Part A: Preparation „ 1. Preparation 1.1 adult learning ƒ 1.2 teacher vs instructor ƒ 1.3 create a checklist ƒ 1.4 sample outline ƒ 1.5 motivate your audience ƒ 1.6 create lesson plan ƒ

Slide 4: Outline Part B: Training „ 2 Introduction 2.1 Gain attention ƒ 2.2 Aims ƒ 2.3 Transition ƒ 2.4 Overview ƒ „ 3 Explain ƒ 3.1 Delivery skills ƒ 3.2 Use of multimedia

Slide 5: „ 4 Discussion and feedback ƒ 4.1 facilitation Skills „ 5 Demonstration ƒ 5.1 Demo training „ 6 Summary and closing

Slide 6: 1.1 Adult learning „ Learn by doing „ Learn by solving practical problems „ Learn through the application of past experience „ Learn best in informal environment „ Through a variety of training method

Slide 7: 1.2 Teacher vs Instructor „ Teacher: ƒ Tell them what you are going to tell them ƒ Tell them what you are telling them ƒ Tell them what you’ve told them

Slide 8: „ Instructor Ask them what they’ve done ƒ Tell them what they are going to do ƒ Show them what they are going to do ƒ Let them do it ƒ Let them do it some more ƒ Ask them what they’ve just done ƒ

Slide 9: 1.3 Create a check list Look at the example „ Work out in a group of 4 „ Choose a leader „ Write it in a flipchart „

Slide 10: 1.4 Sample Outline „ Introduction „ Contents „ Conclusion

Slide 11: 1.5 Motivate Your Audience  Tell a story  Use natural humor  Unusual statisticsKnow their level of knowledge  speak their language  variety in a presentation

Slide 12:  Create a need - WIIFM  Get yourself excited – eye contact and available yourself before class, at breaks and after class  Establish a long range objectives – see bigger pictures like the overall presentation  Apply contents to life – role play and action plans

Slide 13: ƒ Know their level of knowledge ƒ speak their language ƒ variety in a presentation – change every 8 minutes 90/20/8 ƒ Learn from good instructors

Slide 14: 1.6 Create lesson plan Introduction Explanation Scenario Feedback Demonstration Summary

Slide 15: 2. Introduction ƒ General guidelines: ‚ write notes on index card ‚ eye contact ‚ drink water if you are thirsty. Not iced water ‚ vary your voice – pitch, volume, short dramatic pauses, speed of delivery ‚ watch your language! – everyday language, friendly ‚ mannerism – adjust your clothes, scratch your ear or nose, brush back your hair

Slide 16: 2.1 introduction: gain attention  open with high energy, animation and enthusiasm  don’t apologize  give the audience an overview  be aware of your appearance  be aware of your voice – tone, enunciation, pace and speed, word choice

Slide 17: Next Steps t Quotation t Challenging questions t Description of incidents t Poems t Word games t Visuals Props t Activities

Slide 18: 2.2 Aims Specific „ Measurable „ Achievable „ Relevant „ Time Table „

Slide 19: 2.3 Transition Physical movement ƒ Use of media ƒ Change of Media ƒ Mini-Summary ƒ Q&A ƒ Pause ƒ

Slide 20: 2.4 Overview „ Tell them your big pictures

Slide 21: 3.1 Delivery Skills ‚ Verbal • pleasant • natural • dynamic • expressive • easily heard

Slide 22: ‚ Nonverbal Delivery Skills • posture – confidence, alert • hand gesture • body movement – step forward, a step backward, lateral movement • facial expression • eye contact

Slide 23: ‚ Delivery the content: • step by step • clear and concise • tell them why • stress key points • avoid jargon and buzz words • speak at moderate speed

Slide 24: 3.2 Use of multimedia „ Flip Chart write big and well use color – red for underline, black/blue/green for main text, pink/brown, purple and yellow: least visible use exact words, face your audience, post them use symbol, box and bullet points reverse techniques

Slide 25: 4.1 facilitation Skills Set ground rules ƒ Learn to wait before responding – count to 10 ƒ Redirect questions to the group – Ping Pong ƒ Use the energy of the group – rest, humor, ƒ stretch break ƒ Avoid making judgment statements – Which’s not very funny? How can you believe that? ƒ Listen attentively – look into their eyes

Slide 26: ‚ Paraphrase to clarify ‚ Use flipchart – keep track of ideas. KISS ‚ Synthesize – don’t just record. Get comment and build on each other’s thought ‚ Summarize periodically ‚ Label sidetracks – use card or signals ‚ Park it – parking lot ‚ Give reinforcement – verbal and non verbal – thank you and thumb up

Slide 27: Keep air time under 40% ‚ Check for understanding ‚ Ask participants to summarize ‚ Ask others for opinion ‚ Summarize and move on ‚

Slide 28: 5.1 Demo training position the employee correctly „ explain the objective and steps „ demo first the overall process „ demo NEXT each step slowly, explain „ each step elaborately and verify understanding „ practice and feedback „ summary

Slide 29: Verify the trainees understand the task ask for questions ‚ –What question to you has? –Anything I need to clarify further? –wait for questions ‚ have trainee repeat instructions • tell them you are concern with your communication skills • praise them if they do it well

Slide 30: ‚ .test verbally for understanding • keep question short and to the point • usually 2 –3 questions • gain confidence and making progress

Slide 31: Summary and Closing „ Ask questions „ Check parking lot „ Summarize any follow up action items required of you „ Summarize key points