6. • Make Learning Process
Smoother
• Discover wisdom from
group
• Engage audiences to
participate actively
Facilitators
7. Facilitation is the process where a
facilitator guide the group members in
discussion to share ideas, opinions,
experiences, and expertise in order to
achieve a common goal and
agreeable action plan.
Facilitators
8. • Make Learning Process Smoother
• Discover wisdom from group
• Engage audiences to participate
actively
Facilitation in Training Context
17. 17
Link Expectations & objectives
• How?
– Find out their expectations
“What is your expectation of this course?”
– Prompt them on other objectives that they may
have missed out
“There are other learning objective as well…”
– Share course objectives and link it to their
expectations
18. Tips: You must believe it from your heart
1. Big Pictures
2. Meaning
3. Impact to audience
Link expectations & objectives
20. ckby/BasicTTT/18Jul08/Rev6 20
Involve Participants
• Why?
– Adults like to share their experience
– Adults learn better in a participative atmosphere
– Adults learn faster when they take responsibility
for their own learning
• through participation
• through doing
26. • Memory-sensory-feeling questions -
What did you see? What you think? How do you feel?
• Logical questions –
cause and effect, reason, compare
• Creative questions –
options, solutions
• Probing questions – series of q to clarify, 5W1H
• prompting, clarifying & paraphrasing –
Anything else?, explain further, form of clarification
Involve Participants via Questions
27. Do you have the questions?
• Check out your training materials
and develop at least 3 open
questions that you can use when
facilitating your class.
• The following types of questions
must be present:
– Memory-sensory feeling
– Creative question
– Logical question
• Time: 10 minutes
30. ckby/BasicTTT/18Jul08/Rev6 30
Reinforcers
• How?
– Use Positive Verbal Reinforcers to encourage
desired behavior, reward the specific desired
behavior immediately and sincerely
• good, excellent, wonderful!
• Thank you for participating
• Insightful sharing, this is my first time hearing
35. • Direct & overhead questions – one/group
• Open & closed questions – short/long answers
• Relay & reverse questions – ask the person
who ask the questions
Involve Participants via Questions
To encourage participation & manage group
36. Criteria for good Q
• Confuse, Shut off, affect your credibility
• Clear – they can understand clearly what u ask
for what is the time ?
• Relevant – Purposeful and meaningful within
the context
• Specific – Focus in your intent
48. ckby/BasicTTT/18Jul08/Rev6 48
Self Check Questions
• What are the good facilitation skills
that you have learnt?
• How do you encourage participant
involvement?
• What are the steps in structuring the
learning process?
49. ckby/BasicTTT/18Jul08/Rev6 49
Facilitation exercise
• Using your training materials, the
prepared questions, reinforcers list,
lesson plans & training objectives you will
now facilitate a class
• You are given 2 minutes for introduction,
4 minutes for content, 2 minutes for
closing & 2 minutes for transition
• After each presentation, there will be a 2
minutes feedback session