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Middle Managers
Middle Managers
Middle Managers
Middle Managers
Middle Managers
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Middle Managers


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  • 1. Leadership Development of Middle People Managers Delivering Superior Results Through Team
  • 2. 1Title Date Leadership Development for Middle People Managers Module 2 Managing Your Team Overview This program helps your leaders discover how to inspire teams and build credibility with their people, and unleash the talents and energy of a winning team. Leaders spend their efforts creating a place where people want to stay and contribute their best effort, time and time again, helping your organization achieve its most critical priorities. Course Objectives At the end of the training, the participants will be able to: Developing team and creating conducive climates for team performance Motivating team by developing employees, inspiring them to work extra miles, providing opportunities for creativity, empowering team and managing different people with different style Sustaining team momentum by improving collaboration and reducing conflicts Who Should Attend (Target Groups) Middle Level Managers Course Duration 2 days (16 hours) Medium of Instruction
  • 3. 2Title Date English Training Methodology Interactive learning with a mixture of lectures, Discussion, Role Play, Exercises, Games, Videos, Surveys and Presentation Course Outline Part 1 Introduction Be a leader Personal Motivation Part 2 Developing Team Building Your Teams Managing performance Training and Career Development Part 3 Motivating Team Six Key Motivation Actions Encouraging Team Creativity Empowering Team through Facilitation Part 4 Sustaining Team momentum Reducing Team Conflict Implementing Three Management styles Fostering Team Collaboration Key Learning Points • Managing personal motivation • Mastering ways to be resourceful • Building cohesive team and conducive performance environment • Motivating team through people development, empowerment and three management styles • Sustaining team with effective collaboration and conflict resolution Tools and Approaches  PEP Info Management
  • 4. 3Title Date  Team Bonding process  Appreciative Inquiry  Weekly and Monthly Planning Form  70/20/10 Development Model  Career Development Guidelines  Motivation Theories: Maslow, Herzberg, Motivating Potential Score  Facilitation Skills: Meeting, Post Mortem, Decision Making  Creativity Tools: SCAMPER, Random Inputs Profile of Facilitator Background Laurence Yap has more than 18 years of training, talent and organization development. Most of his employers are American Multinational Corporations (First Solar, PayPal, Pfizer and Western Digital). He has driven business growth and people culture through training, organization development, talent management, leadership development, process improvement and corporate strategies. Area of Expertise He has conducted many training programs related to people and leadership skills. As organization development practitioner, he has facilitated corporate strategies, managed lean processes, developed leadership capabilities and enhanced corporate culture Education and Certification Laurence holds a Master in Social Sciences from University of Malaya. He was awarded Fellowship Award. He graduated with a Bachelor of Social Sciences with Second Upper honors from the same university.
  • 5. 4Title Date He is a Certified Trainer of Zenger Miller for interpersonal and leadership Skills. He has also been accorded the title Advanced Toastmaster and Competent Leader by Toastmasters International. Corporate Clients and employers PayPal Shanghai, PayPal Malaysia, ParkYard Hotel JiaXing, ParkYard Hotel Shanghai, Green Packard, Carsem, Andaman Hotel, Tan Chong Motor, Pfizer Malaysia, Pfizer Singapore, PSMB, Maxis, USM, National Service, Mydin, Schwarzkop, Komag, Royal Customer Department, First Solar