Learning At Work Prersentation
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Learning At Work Prersentation

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Learning skills at work

Learning skills at work

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Learning At Work Prersentation Learning At Work Prersentation Presentation Transcript

  • Learning at Work Laurence Yap Effective Learning Skills at Workplace
  • Agenda
    • Introduction: 3W
    • School and work
    • Learning Style and Circle
    • Video Discussion
    • Listening
    • Thinking skills: PMI and CAF
    • Questioning skills
    • Action skills
    • Self-Director Learning
  • Mission Statement
    • To be successful, you need to learn how to learn. Learning skills is a basis of everything.
    • I would like to persuade you to start to learn how to learn.
  • Introduction
    • Sum total of you = Learning
    • It is a transformation process. It changes your life
    • We don’t like school learning - exam/hard work/fear/form 5/Trg
    • The major reason is we are lacking of learning skills. School neglected.
    • It can transferable to any fields Learning
    Basic skills but very important
  • What is Learning?
    • Learning is a process of active engagement with experience .
    • It is what people do when they want to make sense of the world
    • what do you want to learn today ?
    The Campaign's Definition of Learning was commended in Learning for the 21st Century , the National Advisory Group on Continuing Education and Lifelong Learning's report by Professor Bob Fryer, its Chair.
  • BUT…..
    • You will not learn well if you do not
    • have basic learning skills.
    • You can work hard and long hours but will achieve little if you do not have LEARNING SKILLS?
    • What is learning skills?
  • Basic Learning Skills
    • Organizing study and time management
    • Reading to tackle textbook
    • Writing essays
    • Learning from Discussion
    • Making notes
    • Dealing with examination and
    • stress management
  • Learning Skills also means
    • asking questions
    • implementing
    • finding alternative
    • listening
    • observing
    • taking risks
    • sharing
    • accepting help
  • Do they have good learning Skills ?
  • Why? WIIFM
    • Change your life
    • Job security
    • cope with change
    • transform faster - more successful
    • solve problems
    • change our attitudes
    • more interesting to be with
  • Something to think about…..
    • Why is learning important?
    95% of people think that learning about new things boosts your confidence. (National Adult Learning Survey, DfEE, 1998) 92% of people think that learning about new things is enjoyable . (National Adult Learning Survey, DfEE, 1998) Seven in ten adults (71%) think that learning can lead to a better quality of life. (Attitudes to Learning, Campaign for Learning/MORI, 1996) 93% of us believe that it's never too late to learn 83% of us believe that learning will become more important in the next millennium 72% of us think we should devote more time to personal development
  • Where do we learn?
    • THE OBVIOUS
          • Adult Learners' Centers
          • Colleges
          • Homes
          • Libraries
          • Nurseries
          • Pre-school groups
          • Radio
          • Schools
          • Television
          • Universities
  • Where do we learn?
    • THE LESS OBVIOUS
          • * Arts Centers * Businesses
          • * Cities * Community Centers
          • * Health Centers * Museums & Attractions
          • * Galleries * Nature reserves
          • * Newspapers * Post Offices
          • * Sports Centers * The Internet
          • * The Outdoors * Towns
          • * Villages
  • Where do we learn?
    • THE SURPRISING
          • * Book Shops * Cafés
          • * Chains of shops * Churches/mosques/temples
          • * Homeless shelters * Hospitals
          • * Hotels * National and local parks
          • * Old peoples' homes * Prisons
          • * Restaurants * Shopping Malls
          • * Stations * Supermarkets
          • * Surgeries * Trains
  • School and Work learning skills
  • Learning at work and school
    • Work
    • learn from experience, OJT, hands-on
    • school
    • learn from books
    • What are the similarities and differences?
  • Learning from Experience
    • Learning from experience is the process of acquiring knowledge and/or skills by doing
    • It needs to be supplemented with learning that is more conscious and deliberate.
      • Are clear what you have learned
      • Can communicate your learning to other people
      • Know how you learn and can therefore improve the way you do it
  • DAME JUDI DENCH
    • “ I think that learning at work is something that we probably think we all do, but sometimes we get stuck in a rut and,
    • without realizing it,
    • forget to learn
    • something new and
    • different. It's good to
    • ask questions, be inquisitive and learn things as we go about our daily business.”
  • What This Means
    • We don’t put effort in learning at work.
    • Many opportunities may have gone without even knowing it.
  • Learning Style and Circle
  • Learning Cycle
  • Learner Types
    • Activist - ‘what if’
      • like to leap on a bike and have a go. They learn by doing.
    • Reflectors - ‘why?’
      • like to think about things before having a go, and to learn by watching other people try to ride bikes.
    • Theorists - ‘what’
      • like to understand the theory and to have a clear grasp of the concept before having a go.
    • Pragmatists - ‘How?’
      • like to have some practical tips and techniques from someone with experience before having a go.
  • Fire on all four learning aspects 1 of 4
    • Activist
    • force yourself to be more spontaneous by :
      • trying new and different things without lots of careful preparation;
      • initiating conversations with a wide cross-section of people and
      • producing ideas off-the-top-of the-head even if they seem silly or half-baked.
  • Fire on all four learning aspects 2 of 4
    • Reflector
    • force yourself to be more painstaking by :
      • people-watching to see what small details about their appearance and behavior you can observe
      • investigating a topic in some depth
      • drawing up lists of possible courses of action and weighing up the pros and cons of each .
  • Fire on all four learning aspects 3 of 4
    • Theorist
    • force yourself to be more organized by :
      • planning an event down to the last detail
      • analyzing a report or newspaper article to find the basic assumptions and/or inconsistencies in the argument and
      • collect other peoples' theories, hypotheses and explanations about life.
  • Fire on all four learning aspects 4 of 4
    • Pragmatist
    • force yourself to be more practical by :
      • picking up proven techniques from other people
      • making specific and realistic action plans
      • trying things out in practice to see if they work out.
  • Learning Style
    • Visual: Eyes
      • charts, maps, notes, videos
    • Auditory: Ears
      • listen, cassette, talk to others
    • Tactile: Movement
      • trace words, write few times, keeping lecture notes, associate material with real world things, role play
  • Video Discussion
  • Story background 1 of 4
    • THE MASK OF ZORRO is a sweeping romantic adventure of love and honor, of tragedy and triumph set against Mexico's fight for independence from the iron fist of Spain.
  • Story background 2 of 4
    • 20 years have passed since Don Diego de la Vega (Hopkins) fought oppression as the legendary hero, Zorro . He now must find a successor to stop Raphael Montero, the tyrant who robbed him of everything he loved, and left him to rot in prison
    • .
  • Story background 3 of 4
    • Don Diego chooses Alejandro Murieta (Banderas), a bandit with a troubled past, and transforms him into the fearless romantic hero he once was.
  • Story background 4 of 4
    • Armed with his mask, sword, whip and jet-black stallion, Tornado, the new Zorro embarks on a mission to stop Montero's plot to buy California, set right 20 years of wrongs and bring justice to the people enslaved by Montero's greed.
  • Questions :
    • If the pupils are _____, the master will appear. If you ……….., I can help you. I can _______ you how. How to _____, how to _____, how to take your revenge with honor. It takes _________ and it takes _______ .
  • Learning points 1 of 2
    • Learning can change a person destiny !!
    • It is important to stay focus like stay within the training circle.
    • Learning takes time. It’s unlike maggi mee or movies
    • Learning skills need to be practice again and again
  • Learning points 2 0f 2
    • Learning is willing to listen
    • Learning is willing to follow instruction
    • …….
  • Challenge
    • What do you want to learn today?
    • One thing that you want to learn but unwilling
    • to face it.
    • Most importantly, learn the basic, that is learning
    • skills
  • What This Means
    • You need to take time to lay your foundation.
    • Learn the leaning skills first before any other things. It will open the door of opportunities for you.
  • Next Steps
    • We learn the what, when, why learning
    • We learn about the learning style and circle
    • We learn about learning at school and at work
    • We further learn about learning through the video
    • Next we will learn about few crucial learning skills at workplace
  • Learning Skills
    • Listening
    • Open Up
    • Asking Questions
    • Action skills
  • Listening
  • Listening
    • Get the _______ form the listeners
    • ________ information
    • Check _______________
  • Open Up
  • Open Up
    • Explorative mind: lepak mind
    Explore ideas and listen to others
  • Open Up
    • It only works when it’s open
    GOD has full information
  • Open Up
    • Plus - good points
    • Minus - bad points
    • Interesting - something else
    PMI P M I
  • Open Up
    • Consider all factors
    • Think at least 3 factors
    • Impatience and lazy
    CAF
  • Open Up
    • Exercise:
    • Hello Kitty can talk
    • We shouldn’t pay tax
    • Singapore is a not fine country
    PMI CAF
  • Ask Question
  • Ask Questions
    • “ Questions - not answers - are the
    • heart of education”
    • - Socrates
  • Ask Questions
    • Open ended questions
    • Close ended questions
    • “ Yes or no”
  • Ask Questions 1 of 3
    • Clarification
      • What do you means?
      • Is that correct to say that…..
      • Why is that so?” - evaluation
  • Ask Questions 2 of 3
    • Application
      • How can I apply “customer service concept in department?
      • Can it apply in so and so situation?
  • Ask Questions 3 of 3
    • Tying
      • How does calculus relate to taxation?
      • How is it different from item B?
      • * comparison
      • What happen when the dog barks? * cause and effect
  • Questioning Skills: Psychology
    • Think that you are important
    • Look at their eyes
    • Do not think your questions are stupid
    • Write it down - crowdy audience
    • Other people may be confuse as well
    • Look at them when you listen to them
    • Write notes (if it is too complex)
  • Action Skills
  • Operacy skills TEC Target - Explore - Conclusion Simple Process
  • Operacy skills PISCO Purpose - Input - Selection - Conclusion - Operation Complex Process
  • Exercise
    • Go out for lunch with school mates
    • Select a cruise lines for three days holiday -
      • STAR CRUISE or EMPRESS CRUISE
  • Action Plan
  • Learning Contract
    • What do you want to learn ?”
    • (reading skills)
    • "How are you going to learn?
    • (read reading skills, read newspapers etc.…)
    • "What will you produce?”
    • (complete reading the “how to” books on reading)
    • "How will you know what you have achieved efficiency?”
    • (I can tell the story of the book to my friend, make note in the margin of the book)
    • ” When will you complete the task?”
    • ( three months. Oct - Dec, 1999)
  • Exercise Objectives Resources Evidence Validation Date
  • Summary
    • We learn the what, when, why learning
    • We learn about the learning style and circle
    • We learn about learning at school and at work
    • We further learn about learning through the video
    • We learn few learning skills -
      • listening, opening up,asking questions, action skills
    • Wee male a learning contract with ourselves