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Junior Managers


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  • 1. Leadership Development of Junior People Managers Delivering Superior Results Through Your Staff
  • 2. 1Title Date Leadership Development for Junior Managers Overview This course is written for new managers with the focus on utilizing strength, appreciating employees, coaching and providing solutions. In our environment, be it at home, workplace and schools, many of us are exposed to the practices of “blaming, scolding and fault finding”. Managing younger generation has become challenging for some people. This two-day, highly interactive new supervisor and new manager training program provides a powerful first-step towards building management and leadership capabilities. Course Objectives Discover your role as a people manager Learn to manage yourselves as people manager, priorities, and time Apply principles and practices for engaging, managing and developing your employees Who Should Attend (Target Groups) Middle Level Managers Course Duration 2 days (16 hours) Medium of Instruction English Training Methodology Interactive learning with a mixture of lectures, Discussion, Role Play, Exercises, Games, Videos, Surveys and Presentation
  • 3. 2Title Date Course Outline Part 1: New Roles as Manager and Leader- Building Your Confidence • Definition of People Manager • Leadership behaviors required for effective management • Transition from individual contributor to manager • Understand Management Competencies • Work Extra Miles • Sharing of Good Practices Part 2: Managing Yourselves • How to think positively – Proactivity Model • How to have effective managerial thinking • Know the Personalities of Your Team and Yourselves Part 3: Managing Time, Work and Priorities • Six items and Weekly Planning, • Chunking, Just Do it and Priorities • Time for your people Part 4: Managing People • Building Trust: Compassion, Knowledge and Network • Preserve Dignity: Provides Feedback, Receiving Criticism • Driving Out Fear: Focus on Strengths, Communication Effectively Delegation • Building Relationship: Listening, Appreciation and Recognition Tools and Approaches Leadership Challenge Six Items Planning Personality Plus Weekly Planning Proactive Thinking Model Feedback Model Listening VAK Communication
  • 4. 3Title Date Profile of Facilitator Background Laurence Yap has more than 18 years of training, talent and organization development.. Most of his employers are American Multinational Corporations (First Solar, PayPal, Pfizer and Western Digital). He has driven business growth and people culture through training, organization development, talent management, leadership development, process improvement and corporate strategies. Area of Expertise He has conducted many training programs related to people and leadership skills. As organization development practitioner, he has facilitated corporate strategies, managed lean processes, developed leadership capabilities and enhanced corporate culture Education and Certification Laurence holds a Master in Social Sciences from University of Malaya. He was awarded Fellowship Award. He graduated with a Bachelor of Social Sciences with Second Upper honors from the same university. He is a Certified Trainer of Zenger Miller for interpersonal and leadership Skills. He has also been accorded the title Advanced Toastmaster and Competent Leader by Toastmasters International. Corporate Clients and employers PayPal Shanghai, PayPal Malaysia, ParkYard Hotel JiaXing, ParkYard Hotel Shanghai, Green Packard, Carsem, Andaman Hotel, Tan Chong Motor, Pfizer Malaysia, Pfizer Singapore, PSMB, Maxis, USM, National Service, Mydin, Schwarzkop, Komag, Royal Customer Department, First Solar