Facilitation Skills Building Team and Group Wisdom

CONTENTS Section 1 Introduction Section 2 Responsibilities of Facilitators Section 3 Facilitating the Opening Section 4 Facilitating Discussions and Decisions Section5 Facilitating the Conclusion Section 6 Dealing with Challenges Appendix A-F

Section 1 Introduction

Section 2 Responsibilities of Facilitators

Section 3 Facilitating the Opening

Section 4 Facilitating Discussions and Decisions

Section5 Facilitating the Conclusion

Section 6 Dealing with Challenges

Appendix A-F

Introduction

Introduction What is facilitation? Guiding meetings or discussion by using specific set of skills and tools to assist the team achieving objectives Facilitators control of contents or process of discussion?

What is facilitation?

Guiding meetings or discussion by using specific set of skills and tools to assist the team achieving objectives

Facilitators control of contents or process of discussion?

Share you story What is your facilitation experience? Any new methodologies have been used?

What is your facilitation experience?

Any new methodologies have been used?

Demostration Get allowance for staff and clerical understand

Get allowance for staff and clerical understand

Guide the Group Delegate a time keeper Point out the meeting objects Stray from people Use a parking lot Review the pro cess Poll the group rough

Delegate a time keeper

Point out the meeting objects

Stray from people

Use a parking lot

Review the pro cess

Poll the group rough

Ensure Quality Decisions Allow time for discussion with process tolls such as Plus Minus Interesting Method Remind the team of decision deadlines Review criteria and supporting data Clarify the decision making process Poll the team before major decision

Allow time for discussion with process tolls such as

Plus Minus Interesting Method

Remind the team of decision deadlines

Review criteria and supporting data

Clarify the decision making process

Poll the team before major decision

Efficient Concept E is the factor of success Efficiency define as utilizing less materials (people, material, waste) As long as the units are down, the walls will be okay

E is the factor of success

Efficiency define as utilizing less materials (people, material, waste)

As long as the units are down, the walls will be okay

Ensure Commitment to Actions

Commitment to Actions Review objective for each item Record decisions Develop an action pan (item/what/who/when)

Review objective for each item

Record decisions

Develop an action pan

(item/what/who/when)

Facilitating the Opening Customer is No 1

Welcome participants Formally start the meeting Welcome every body officially Welcome everyone officially

Formally start the meeting

Welcome every body officially

Welcome everyone officially