Itam Consulting Group Aug 2009

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Itam Consulting Group Aug 2009

  1. 1. Introduction
  2. 2. “Independent consultants in IT Asset Management and Software Asset Management” Founders of www.samuserplatform.com
  3. 3. IT Asset Management (ITAM) IT Asset Management processes (ITAM) Cost Transparancy •Procurement mgt •Financial mgt & FinancialControl •Contracts mgt •Portfolio mgt •License mgt, SAM •Vendor mgt Financial View AMDB •Stock mgt •Invoices, etc Service Management processes (ITIL) •SLM •Change mgt Customer •Release Mgt •Security satisfaction •Incident Mgt •Config mgt CMDB Service View •Problem Mgt •etc System Management processes •Monitoring •Storage Mgt End to end •Automated Inventory •Event Mgt management •Batch Mgt Operational View IMDB •Output Mgt
  4. 4. SAM 5W’s (Fundamental Questions) 1.What Software do we have ? – How much was bought? In stock? What type of license? Which usage rights? Who requested it? Who authorized it? What contracts do we have? Which Proof of Purchase do we have ? Etc,… 2. Where is it ? – Where installed? Which department? Which PC/Server? Where are the certificates and contracts? Who is reponsible for software on stock? Where is the PoP? Etc,… 3. What is actually being used ? – Is it installed and is it actually being used ? 4. What is the contribution to the business goals ? – Does the software support the business processes? Does it have a value add? Or is it a ‘nice to have’? 5. What does it cost our organization ? – How much money is involved? Exploitation, M&S renewals, depreciation, compliancy risks (fines), etc
  5. 5. Facts & Figures SAM Q. What prompted your SAM activity? Source: IDC UK Survey 2008 Drivers for Software Asset Management 100% 90% 23% • Threat of forced Vendor Audit or 31% 33% 80% 38% Compliance Review 70% • Desire to control operations and 38% 60% 31% 33% reduce costs 50% 34% 40% • Need standardization for business 30% service delivery 35% 20% 28% 38% 33% • Better control of software 10% 4% 1% contracts e.g. expirations 0% 0% 20-99 100-499 500+ ALL # of PC seats Other Cost reduction Compliance mitigation Operational efficiency
  6. 6. Our Solutions ITAM CG License ITAM CG SAM Management SAM as a Service Services Services 17-aug-09
  7. 7. Our approach ‘’Predictive’’ "Cost Transparancy, "Proactive" Financial Control" "Reactive" Organisation & Control “Baseline" Organisation & Control Service Portfolio & 100% Tooling Organisation Processen & Control Organisation Service Portfolio Standardisatie & Tooling & Processen Centrale regie People & Culture Control Service Portfolio & Compliancy Processen Alle producten Tooling Mensen & Cultuur • SAM Service Portfolio Initial Scope: • SW Strategic Planning & Tooling Processes Top 3 vendors Mensen & Cultuur • SW License Management • SW Usage Monitoring • Cost Control People & • Reuse Culture • Stay compliant • Chargeback • Regularly License checks • Planning • Central License Desk • Auto Discovery • Contract Management • License Position • Compliancy plan 17-aug-09
  8. 8. Benefit area’s Operational Expense Control Compliance Effectiveness IT Governance Understand how assets Provide detailed reports Gain immediate are being utilized for regulatory visibility into your Optimize Deployment compliance complete enterprise to Monitor configuration Sarbanes-Oxley drive informed standards Role-based security decisions limits access to Minimize overbuying sensitive data Minimize idle and lost Improve efficiency of assets Ensure all users are other Enterprise compliant with functions - Help Desk Improve Planning and corporate standards Decision Making Assets repaired more Correct platforms and swiftly by reducing Recovery / patches desktop visits contingency / insurance strategies No unauthorized software Mergers / acquisitions Improved Security Compare actual Improve Assessment of usage/installation of – Ensure antivirus Technology Capabilities software is up to date software to current Real time enterprise licenses – Track patches infrastructure ‘picture’ Tie financials to reality
  9. 9. Business Case for SAM Reduce current 2% spend by 30% or 3% 20% release funds for maintenance renewals New capability investment 5% license agreements Increase ability excess spent 30% Total IT OPEX $$’s to enhance solutions New capability 3% over licensing 80% unused software Sustaining & Running Decrease Existing capability Maintenance & 7% 70% Operating costs Existing capability 20% Savings IT Budget with efficient SAM With ITAM Consulting Allocation Group’s Software Asset Management solutions!
  10. 10. Our people • 20+ Experienced Consultants • Certified ITIL; Prince II • Microsoft Certified Professional – SAM • ISO 19770 • Expertise in Asset Management and Service Management solutions (HP/Peregrine; Assyst; Opsware Asset Management; Express Metrix; Software Organiser, MRO, Centennial, InControl, etc…) • Expertise in organisational and cultural change.
  11. 11. Some References … • Rabobank International • Rabobank Netherlands • ING • ABN AMRO • Achmea • Aegon • Telegraaf Media Group • Robeco • Corus R&D • ROC van Twente • Deltion College • Getronics • TNT Post Group • ATOS Origin • Ministery of Education • Ministery of Defense • DSM • ABP • Mayfran Europe • Dutch Space • ETC • UPC • HP • Gasunie • GGZ Oost Brabant • Ministery of general affairs • Ministery of Social affairs • Rijkswaterstaat • Essent • Inter Access • LogicaCMG • Fabory
  12. 12. ITAM Consulting Group Email: sales@itamcg.com Tel. +31 (0)35-64 62 618; www.itamconsultinggroup.com www.samuserplatform.com

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