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Presidio MBA: Social Media For Sustainable Business By @JoeyShepp
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Presidio MBA: Social Media For Sustainable Business By @JoeyShepp

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Social Media principles align with Sustainable Business principles. In this presentation, learn an overview of social media, how it is changing the face of media, and how Sustainable Business is …

Social Media principles align with Sustainable Business principles. In this presentation, learn an overview of social media, how it is changing the face of media, and how Sustainable Business is perfectly positioned to take advantage of this disruptive technology.

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  • 1. SOCIAL MEDIA for Sustainable Business by JoeyShepp.com
  • 2. ROADMAP 1. Trends • Lots of Content 2. Principals • Presentation Available Online 3. Stories • Questions at the End 4. How To
  • 3. SOCIAL MEDIA TRENDS
  • 4. WHAT IS SOCIAL MEDIA? • Social Networking • Online Video • Blogging • Ratings/Reviews • Sharing Content
  • 5. 79% OF AMERICAN ADULTS Used the Internet in 2009 source
  • 6. FOUR OUT OF FIVE NEW MEDIA USERS interact with companies and brands online source
  • 7. TWO-THIRDS OF AMERICAN NEW MEDIA USERS Feel they can influence business practices by voicing opinions online. source
  • 8. WHAT PEOPLE WANT FROM BUSINESSES • 85% what’s in products and how they’re made • 83% additional details about labels and claims seen offline • 82% providing a forum for consumers to voice concerns over business practices • 82% reporting progress on social and environmental issues • 80% advocating for social or environmental issues source
  • 9. 10 SOCIAL MEDIA PRINCIPLES
  • 10. 1 STARTS WITH LISTENING
  • 11. 2 COMMUNITY, NOT CONSUMERS
  • 12. 3 SOCIAL CURRENCY
  • 13. 4 RADICAL TRANSPARENCY
  • 14. 5 MANY TO MANY
  • 15. 6 ACCOUNTABILITY AND REPUTATION
  • 16. 7 REAL TIME
  • 17. 8 ENGAGEMENT AND INTERACTION
  • 18. 9 PERSONALIZED
  • 19. 10 HYPER-LOCALIZATION
  • 20. SOCIAL MEDIA IS DIFFERENT Old School New School B2C C2C Top Down Bottom Up Closed Open Print Media Digital Media One to Many Many to Many Privacy Transparency Advertisement Conversation
  • 21. SOCIAL MEDIA IS PERFECT FOR SUSTAINABLE BUSINESS • SustainableBusinesses have an authentic story • SustainableBusinesses are fine with transparency • Social & environmental responsibility is what community wants to hear
  • 22. SOCIAL MEDIA stories
  • 23. THE GREEN FESTIVAL GOES YEAR ROUND With Social Media
  • 24. SPEAKER VIDEOS Green Festival TV and Radio 200+ Free Podcasts Released
  • 25. VOLUNTEER MEDIA TEAM 200+ Volunteers Across 5 Cities Video, Photo, Blogging, and Twitter Teams
  • 26. THE GREENS ARE ON FACEBOOK 6,000+ Fans 60+ Interactions/Week
  • 27. THE GREENS ARE ON TWITTER TOO 360+ Tweets mentioning Green Festival in 24 hours
  • 28. #GREENFEST TWEETUP 70 RSVPS
  • 29. JEFFREY HOLLENDER What the world needs is... "Media mavens who can leverage social media into political change."
  • 30. CEO BLOG The Inspired Protagonist
  • 31. YOUTUBE 20,000+ Channel Views
  • 32. FACEBOOK Almost 20,000 Fans
  • 33. TWITTER 11,000+ Followers
  • 34. OUT OF THE BOX THINKING • Crowd-sourcing a CSR best-practices book • Comment on CSR report, winning ideas win $$$ • Give Away on Mommy Blogs • Downloadable Coupons within Community
  • 35. CONSUMER ACTIVISM
  • 36. INTEGRATED WEBSITE Social Media “Hub”
  • 37. BEST JOB IN THE WORLD Australia's Tourism Bureau • Objective: Create international awareness of the islands of the Great Barrier Reef • Job: 6 month contract, caretaker of the island, write a weekly blog. • Rules: Submit 60 sec video
  • 38. RESULTS INTERNATIONAL AWARENESS • 35,000 people applied from 201 countries, 16 finalists. • International press attention • 8 million visitors to website.
  • 39. SOCIAL MEDIA FOR MICROENTERPRISE A Twitter Love Story
  • 40. Curtis Kimball: “HOW’D YOU HEAR ABOUT ME?”
  • 41. BUILD A FOLLOWING And quit your day job 8000+ twitter followers 156 reviews on yelp
  • 42. SOCIAL MEDIA HOW TO
  • 43. ONLINE MARKETING Online Website Social Media Advertising Conversations Brand Referrals Content Search Ads Sharing Registrations Display Ads Ratings Social Widgets Affiliates Reviews Contact Social Networks
  • 44. SKILLS OF SOCIAL MEDIA 1. Strategy 2. Moderation 3. Blogging and Writing Skills 4. Creative and Production 5. Technical Web Development 6. Targeted Advertising 7. Search Engine Optimization 8. Analytics and Monitoring
  • 45. RESOURCES NEEDED Phase/Size Corporate Small Biz Do it yourself Workshops and 1. Strategy Hire Consultant Webinars Read Blogs Marketing Role 2. Setup Hire Agency Self-Teaches Self-Setup Hire Dedicated Marketing Role 30 minutes 3. Maintenance Social Media part time on Social per day Manager Media
  • 46. NEW MEASUREMENTS Advertisement Conversation Paid Per View Free / Sharing Page View Social Action One Time Accumulates
  • 47. KEY METRICS • Focus on Interactions • Measure Before and After • Accumulate Social Capital Source: Augustine Fou, ClickZ, Feb 11, 2009
  • 48. GO FURTHER Resources
  • 49. @joeyshepp | joeyshepp.com @earthsite | earthsite.net
  • 50. TWEET YOUR QUESTIONS @JoeyShepp YOUR QUESTION #PresidioMBA

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