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Organization Communication SlideShow Organization Communication SlideShow Presentation Transcript

  • ORGANIZATION COMMUNICATION
    Simon Osborne
    Group 1 Wiki
    • Cassie Arias
    • Tracy Morales
    • Nicholas Doonan
    • Edgar Amaro
    ENGLISH 218 FALL 2010
  • MAKING IT WORK
    Establish the need for each Communication
    Develop the skills and awareness
    Make it understandable
    Make sure it is TWO-WAY
    Communicate often
    Try different methods and styles
    Monitor the effectiveness
    Maintain the effort
    8 Principles
  • Establish the need for each Communication
    Principle 1
    Reason for the Communication
    What you want to communicate through
    What you want to gain from this communication
  • Develop the skills and awareness
    Make sure you are capable of presenting
    Take time to get ready before communicating
    Put in effort into your communication
    Be aware of who you are communicating to
    Practice!
    Principle 2
  • Make it Understandable
    Make sure information is relevant to reader
    Make sure the type of communication being used is clear to reader
    A lot of times communication fails because communicator is not clear to reader
    Know your Reader!
    Principle 3
  • Make sure it is TWO-WAY
    DON’T just give the information
    Make sure the reader has understood the information
    Make sure the reader has received the information
    Bulletins are good, BUT only if the readers are aware of them and check them periodically
    Principle 4
  • Communicate Often
    Make meetings
    Attend meetings
    Make sure readers have understood messages
    Make sure readers have received messages
    Develop a trust with the reader
    Make sure it is always TWO-WAY communication
    Principle 5
  • Try different Methods and Styles
    People receive and understand information differently
    • One-to-one
    • Big group meeting
    • Small group meeting
    • Writing
    • E-mail
    • Pictures and diagrams
    Principle 6
  • Monitor the Effectiveness
    Have a survey to make sure what your readers like
    See yourself if the reader received the information
    See if the reader understood the information
    Do this by seeing if the reader took action after the information was given
    Principle 7
  • Maintain the Effort
    Maintain the strategy you used effective
    Keep making sure your reader is receiving the information
    Keep making sure your reader is understanding the information
    Make sure the reader is taking action
    Keep the TWO-WAY communication in place
    Principle 8
  • REFERENCES
    Osborne, S. (n.d.) Business Performance. Organization Communication. Retrieved from http://www.businessperform.com/articles/workplace-communication/organization_communication.html
    Reference Page