KCB Nairobi 2012

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Presentation by Wilfred Michoma of KCB at the 3rd E-Tourism East Africa Conference- March 2012

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KCB Nairobi 2012

  1. 1. KCB ONLINE PAYMENT SOLUTIONSINTERCONTINENTAL HOTEL MARCH 30TH,2012
  2. 2. The only guarantee for failure is to stop trying
  3. 3. INTRODUCTION KCB’s Online Payment Solution enables customers to pay online through KCB merchant websites. Acts as a payment link between the cardholder and merchant. Card details are forwarded in a secure manner to the Bank for processing. It facilitates the payment to the merchants bank account for card transactions acquired online.
  4. 4. HOW IT WORKS The Cardholder visits the merchant website and selects “payment by card” Cardholder provides card details. Details picked by Online Payment Solution. Details forwarded electronically to KCB for processing. Approval is obtained Cardholder gets a notification of the card transaction. Payment is effected to merchant account within 3 days of transaction
  5. 5. Customer makes Transaction Flow online purchase Merchant confirms payment KCB processes KCB sends credit cardContact approval/Customer’s statusbankApproval
  6. 6. ILLUSTRATIONhttp://www.leopardbeachresort.com
  7. 7. Why KCB Gateway SecureEasy to integrate to your website – we can assist you integrate to any system that you need.Simple set-up processFraud monitoring and managementWorld class payment gateway powered by VISA and MasterCard Registration simplified and easily understood
  8. 8. SecurityVbV – Verified by VisaMastercard Secure CodeFraud training for usersIntegrated Fraud monitoring solutionExpert Monitoring Fraud scoring for merchants –helps reduce the bottom- line impact of fraud
  9. 9. Benefits to the Cardholder Convenience of payment - make payment from anywhere any time. The customer does not have to carry cash for payments. Clients are assured of availability of the required services.
  10. 10. Benefits to MerchantDistribution evolvesIncrease the yield from each tourist24 hrs payment by customersConnect directly with in-bound travelersReduced cash handling costsExpert advice on how to manage e- commerce payments.Payment within 3 days
  11. 11. Challenges• Address FX challenges• Local & Timely settlement• Connectivity• Robust Legal framework to address cable vandalism• Acceptability of Online payment as a secure means of payment
  12. 12. Requirements KCB merchant relationship to accept cards as a means of payment for goods and services Signing merchant agreement KCB Card Centre to discuss on set-up of this solution merchantservices@kcb.co.ke Regular training to combat fraud
  13. 13. Other KCB offers to Tourism Sector  Credit Cards KCB has a wide range of Visa and MasterCard credit cards  Pre-Paid Cards KCB has a range of Visa-branded Pre-paid cards that allows customers to pre-load cash and utilize the card anywhere in the world.
  14. 14. Other KCB offers to Tourism Sector KCB Internet Banking Mobile Banking – Check balances – Funds Transfer – Get mini statements – Card Queries – Foreign currency exchange rate requests
  15. 15. Other KCB offers to Tourism Sector Foreign cash exchange (Purchase/ Sale) Foreign drafts Swift transfer E-Statement KCB Quick Pay Asset Based Finance Facilities Mortgage Facilities Corporate Facilities SME Facilities
  16. 16. Contacts: wmichoma@kcb.co.ke ormerchantservices@kcb.co.ke Tel.: +254 20 3656000

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