Karrie Karahalios's Presentation at eComm 2009

Visualizing Voice
audio as social catalyst
Karrie Karahalios UIUC 2009

What attracts people most is other people. - William H. Whyte

Social Catalysts
Triangulation : This is the process by which some external stimulus provides a linkage between people and prompts strangers to talk to each other as if they were not.”
-William H. Whyte

Goal: the design of augmented social spaces for people Challenge: 1. explore which social cues to transmit between mediated spaces 2. sense cues (gaze, agreement, etc.) 3. visualize social patterns, feedback 4. incorporate cues and media space into catalyst for interaction

cue variety
feedback
message personalization
simultaneously being reminded of a need to talk to someone
having a communication channel
turn-taking, repair, stylized openings
Beyond Being There Hollan and Stornetta

Telemurals Karrie Karahalios, 2002-3

Hole in Space, 1980 Kit Galloway and Sherrie Rabinowitz

Microsoft, 2001 Virtual Kitchen

When we abstract an image through cartooning, we’re not so much eliminating details as we are focusing on specific details. By stripping down an image to its essential “meaning”, an artist can amplify that meaning in a way that realistic art can’t. Scott McCloud, Understanding Comics

Chit Chat Club Karrie Karahalios & Kelly Dobson Spring 2001

Karrie Karahalios & Fernanda Viegas Spring 1999 Visiphone

Siggraph EmergingTechnologies, 1999

Interaction and Wearability

Conversation Clock

each color represents different person
length of bar represents volume
dots represent moments of silence

turn-taking
interruptions
time-span
moments of silence
conversational dominance
rhythm and flow of conversation

Turn Taking
Interruption

Conversational Dominance
Silence

Agreement
Aural Back-channels

Mimicry
Rhythm and Flow
Time Spans

Everyone sees the same thing
Reveal Patterns that are not apparent otherwise.
Social Mirror

Self Reflection
Third person viewpoint
Realtime Feedback
Social Mirror

Persistent History
Cues occur over time
Structured and Interpretable at a glance
Social Mirror

Context of Conversation
Evocative artifact for participants
Varied interpretations
Social Mirror

Learned in Pilot
speakers try to ignore the visualization
listeners contemplate

Study Methodology
food
movies
class project
academic papers
music
Familiar Groups and Topics

Measurements
turns
length of speech
leads
glances
gestures
surveys
interviews

Qualitative Feedback
“ It was easy to judge who is driving conversation.”
“ I was trying to look at the circle to see whether we were balanced”
“ I realized that I could monitor my speech patterns by watching the colors. It was interesting to train myself not to say ‘umm’ as much or pause.”

Qualitative Feedback
“ I noticed when you’re the one talking, you want to stop. But if you’re mid-topic you couldn’t stop, because you had to finish your topic. But as soon as you finished your topic you’d shut up.”
“ It became all red; should green or yellow speak next?” -Yellow

Summary
Participants found the visualization to be revealing of their interaction
People glance, not focus, on visualization
Above and Below average participants react differently to the same visualization
Participants showed extensive interest in themselves

Interpret participant roles in interaction

Ongoing Work
As a public display, what does it convey to others
How can participants augment the mirror with their knowledge of context?
Develop into an archival tool
Language discourse
Encouraging turn-taking of children with autistic spectrum disorder (ASD)

Group Awareness
“ I could get a visual grasp of argument/conversation successes (i.e. winning others over).”
“ [I would] check if others were agreeing with the point presented, not necessarily by me.”

Change in participation Feeling Represented

Voting Results
Opened a back-channel for all
Social Mirror Karma
Balanced Conversations
Awareness of Self and Others
Voter Vocabulary

Topic Table

Claude Fischer. America Calling: A Social History of the Telephone to 1940.

Karrie Karahalios's Presentation at eComm 2009

by eCommConf on Mar 28, 2009

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Karrie Karahalios’s Presentation at eComm 2009 — Presentation Transcript