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Elad Barkan's Presentation at Emerging Communication Conference & Awards 2010 America

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Please see corresponding blog http://blog.eComm.ec

Please see corresponding blog http://blog.eComm.ec

Published in: Technology, Business

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  • 1. <agency name> Presentation Leveraging the Government Platform How Open Data and the “Gov 2.0” Movement are Changing Communications With Government Mark J. Headd Senior Application Developer, Tele-Works, Inc. www.tele-works.com @mheadd / voiceingov.org
  • 2. April 19, 2010 Show me the Data! • Governments across the country and around the world are publishing open data sets. • National governments in the US, UK, Australia and New Zealand. • Local governments from Seattle and San Francisco, to New York City and Washington DC. • Is this new? Yes (and No).
  • 3. What’s Different? • The Open Data movement that is part of “Gov 2.0” is different from past actions to release government data in at least 3 ways: – Publishing open data is becoming a measure of government transparency and performance. – Published data is in formats specifically designed to be consumed by downstream apps and developers. – Governments are actively engaging citizens and developers to consume open data. Developer Contests = Cha Ching! April 19, 2010
  • 4. Government as a Platform • Trailblazing governments are moving beyond static data sets. • City of Seattle uses a standard API that sits in front of it’s data, allowing developers to programmatically query multiple data sets. • MassDOT and BART publish real time transit information feeds. • NY State Senate has deployed an API for searching their Legislative Information System. • San Francisco and Washington DC have deployed APIs for their 311 systems. • Moving from individual efforts to standard implementations. • From static data to real-time feeds and transaction-based APIs. April 19, 2010
  • 5. OMG, #OpenGov is BFD! • OpenGov changes happening against a background of fundamental change in how we communicate with each other. • More channels in use. • Uptake of “non-traditional” channels. • And, in how we build communication applications. • Traditional standards-based telephony markup languages have had an “interesting” few years. • What has changed? April 19, 2010
  • 6. More Choices April 19, 2010 • Developers looking to build new applications using open government data and APIs are opting for new tools and platforms. • Not your father’s (or even your older brother’s) application platforms. • Support user interactions across multiple channels and modalities (DTMF, Voice, SMS, IM, Twitter, etc.). • Gentle learning curve, easy integration into multiple dev environments. • API-based – SOAP, REST - language agnostic.
  • 7. Choice isn’t Good: It’s Awesome! April 19, 2010 • More choices for developers mean more applications will be built using Open Gov data and APIs. • More applications will mean more choices for citizens in how they communicate with their governments. • Greater take up of Open Gov applications will lead to demand for more data, richer data sets and more APIs. if(isAwesome(this)) { emotion.type = Pumped; emotion.express(); }
  • 8. Apps! • New York State Senate – Multi-channel bill status application. • Phone channel – (646) 736-2439 – available in English and Spanish. • Makes use of the NY Senate Open Legislation API. April 19, 2010
  • 9. • City of Toronto – Multi-channel childcare service locator. • Accessible from any SMS-capable mobile phone. • Also available via IM & Twitter. • Makes use of licensed child care service provider data set maintained by the City of Toronto. April 19, 2010 More Apps!
  • 10. • Train Text – traintext.com (@traintext) • SMS My Bus - smsmybus.com • Multimodal political contribution lookup. – Jabber: tdata@tropo.im – AOL IM: transparencydata – SMS: (240) 242-7944 – Twitter: @tropotdata • App Directories: – CityGoRound – citygoround.org – Appify – appify.com April 19, 2010 Still More Apps!
  • 11. What’s Next? • More data! And more apps! • Geekery as citizenship. Code for America (USA), Rewired State (UK). • Less app building by governments – dramatic changes to existing procurement processes. • Citizen communication with government will first require a trip to the app store. San Francisco App Showcase, DC App Store. • More multitenant applications, and apps shared between different governments. SeeClickFix. • More services and tools to make multi-channel app development quicker and easier. Hello, Teleku! • Mobile devices and cell phones become the primary instruments for communicating with government. April 19, 2010
  • 12. La Fin Questions? April 19, 2010