<agency name> Presentation
Leveraging the Government Platform
How Open Data and the “Gov 2.0” Movement
are Changing Commun...
April 19, 2010
Show me the Data!
• Governments across the country and around the world are
publishing open data sets.
• Na...
What’s Different?
• The Open Data movement that is part of “Gov 2.0” is different from
past actions to release government ...
Government as a Platform
• Trailblazing governments are moving beyond
static data sets.
• City of Seattle uses a standard ...
OMG, #OpenGov is BFD!
• OpenGov changes happening against a
background of fundamental change in
how we communicate with ea...
More Choices
April 19, 2010
• Developers looking to build new
applications using open government
data and APIs are opting ...
Choice isn’t Good: It’s Awesome!
April 19, 2010
• More choices for developers mean more applications will be built
using O...
Apps!
• New York State Senate – Multi-channel bill status application.
• Phone channel – (646) 736-2439 – available in Eng...
• City of Toronto – Multi-channel
childcare service locator.
• Accessible from any SMS-capable
mobile phone.
• Also availa...
• Train Text – traintext.com
(@traintext)
• SMS My Bus - smsmybus.com
• Multimodal political contribution
lookup.
– Jabber...
What’s Next?
• More data! And more apps!
• Geekery as citizenship. Code for America (USA), Rewired State (UK).
• Less app ...
La Fin
Questions?
April 19, 2010
Elad Barkan's Presentation at Emerging Communication Conference & Awards 2010 America
Elad Barkan's Presentation at Emerging Communication Conference & Awards 2010 America
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Elad Barkan's Presentation at Emerging Communication Conference & Awards 2010 America

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Elad Barkan's Presentation at Emerging Communication Conference & Awards 2010 America

  1. 1. <agency name> Presentation Leveraging the Government Platform How Open Data and the “Gov 2.0” Movement are Changing Communications With Government Mark J. Headd Senior Application Developer, Tele-Works, Inc. www.tele-works.com @mheadd / voiceingov.org
  2. 2. April 19, 2010 Show me the Data! • Governments across the country and around the world are publishing open data sets. • National governments in the US, UK, Australia and New Zealand. • Local governments from Seattle and San Francisco, to New York City and Washington DC. • Is this new? Yes (and No).
  3. 3. What’s Different? • The Open Data movement that is part of “Gov 2.0” is different from past actions to release government data in at least 3 ways: – Publishing open data is becoming a measure of government transparency and performance. – Published data is in formats specifically designed to be consumed by downstream apps and developers. – Governments are actively engaging citizens and developers to consume open data. Developer Contests = Cha Ching! April 19, 2010
  4. 4. Government as a Platform • Trailblazing governments are moving beyond static data sets. • City of Seattle uses a standard API that sits in front of it’s data, allowing developers to programmatically query multiple data sets. • MassDOT and BART publish real time transit information feeds. • NY State Senate has deployed an API for searching their Legislative Information System. • San Francisco and Washington DC have deployed APIs for their 311 systems. • Moving from individual efforts to standard implementations. • From static data to real-time feeds and transaction-based APIs. April 19, 2010
  5. 5. OMG, #OpenGov is BFD! • OpenGov changes happening against a background of fundamental change in how we communicate with each other. • More channels in use. • Uptake of “non-traditional” channels. • And, in how we build communication applications. • Traditional standards-based telephony markup languages have had an “interesting” few years. • What has changed? April 19, 2010
  6. 6. More Choices April 19, 2010 • Developers looking to build new applications using open government data and APIs are opting for new tools and platforms. • Not your father’s (or even your older brother’s) application platforms. • Support user interactions across multiple channels and modalities (DTMF, Voice, SMS, IM, Twitter, etc.). • Gentle learning curve, easy integration into multiple dev environments. • API-based – SOAP, REST - language agnostic.
  7. 7. Choice isn’t Good: It’s Awesome! April 19, 2010 • More choices for developers mean more applications will be built using Open Gov data and APIs. • More applications will mean more choices for citizens in how they communicate with their governments. • Greater take up of Open Gov applications will lead to demand for more data, richer data sets and more APIs. if(isAwesome(this)) { emotion.type = Pumped; emotion.express(); }
  8. 8. Apps! • New York State Senate – Multi-channel bill status application. • Phone channel – (646) 736-2439 – available in English and Spanish. • Makes use of the NY Senate Open Legislation API. April 19, 2010
  9. 9. • City of Toronto – Multi-channel childcare service locator. • Accessible from any SMS-capable mobile phone. • Also available via IM & Twitter. • Makes use of licensed child care service provider data set maintained by the City of Toronto. April 19, 2010 More Apps!
  10. 10. • Train Text – traintext.com (@traintext) • SMS My Bus - smsmybus.com • Multimodal political contribution lookup. – Jabber: tdata@tropo.im – AOL IM: transparencydata – SMS: (240) 242-7944 – Twitter: @tropotdata • App Directories: – CityGoRound – citygoround.org – Appify – appify.com April 19, 2010 Still More Apps!
  11. 11. What’s Next? • More data! And more apps! • Geekery as citizenship. Code for America (USA), Rewired State (UK). • Less app building by governments – dramatic changes to existing procurement processes. • Citizen communication with government will first require a trip to the app store. San Francisco App Showcase, DC App Store. • More multitenant applications, and apps shared between different governments. SeeClickFix. • More services and tools to make multi-channel app development quicker and easier. Hello, Teleku! • Mobile devices and cell phones become the primary instruments for communicating with government. April 19, 2010
  12. 12. La Fin Questions? April 19, 2010

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