Sphere

NEC = moose Sphere = mouse We were… Small software company Turned HW into SW A small flag, in a big world Found a big flag, for a big world (as in, acquired by NEC in Aug 2007)

We were…

Small software company

Turned HW into SW

A small flag, in a big world

Found a big flag, for a big world

(as in, acquired by NEC in Aug 2007)

should become… This. This…

I’ll call it a converged PBX!

But, how can communications become more integral with business?

Human Communications Enterprise Business Apps CRM ERP SCM HR Decisions & Actions Tasks & Information Streamlined Workflows

Enterprise Business Apps People Communications CRM ERP SCM HR PBX Typical “ Telecommunications”

Enterprise Business Apps People Communications CRM ERP SCM HR PBX Service-Oriented Communications Platforms

To get to the $$ we can’t just dress up the old guy.

“ RUNS THE BUSINESS” “ MAKES PHONECALLS” Importance to the business depends on how you view its value: Data Center Voice Network Help Desk Data Network Desktop Apps Development Apps Support Finance / Admin Distribution of IT Staffing Resources, North America 2009 Source: Gartner IT Metrics Data 2009

TASKS & INFORMATION DECISIONS & ACTIONS Data Center Voice Network Help Desk Data Network Desktop Apps Development Apps Support Finance / Admin Distribution of IT Staffing Resources, North America 2009 Source: Gartner IT Metrics Data 2009 TOOLS PEOPLE

JSR 286 JSR 286 Portal Container Portlet Portlet Communication Web Services Joe’s Portal

Switch-centric Closed Systems Device Emphasis IP-centric Kinda-Open Multi-Modal (UC) Software-centric Web-centric User Emphasis Then Today eMerging!