Peter Diedrich’s Presentation at eComm 2009

Mobivox | PL Voice Platform Intelligent Relationships Complete Partner Tools Ecomm 2009

A Refresher

A Refresher Multilingual Voice User Interface (VUI) Hosted Contact Storage & Management Network Agnostic Infrastructure/ Back-end Services

MOBIVOX | PL at a Glance Mobile Landline IM Client Mobivox Termination or Partner Termination or Mixed Mobile or Landline (all models) Hosted Address Book Multilingual VUI Value Added Services From Any Device Over Any Network To Any Device

Key Learnings A wealth of intelligence MOBIVOX | PL Database MOBIVOX | PL VUI Builds a user relationship

New way of doing things Voice-based interactions combined with existing data and intelligence, form a unique set of CRM processes CRM OVER VOICE MOBIVOX | PL VUI Builds a user relationship

Dialog Insertion Outbound Notification Educate Promote Nurture Convert Voice is a powerful tool for partners’ CRM processes CRM OVER VOICE MOBIVOX | PL Database MOBIVOX | PL VUI > New, Existing & Prospective Users CRM OVER VOICE

Sample application DEMO CRM OVER VOICE

Complete Partner Tools A complete set of voice tools to augment a partner’s CRM activities CRM OVER VOICE Offer Management Provisioning Over Voice Easy to Create Offers Easy to Ramp Users Easy to Engage Users