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Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
Mark Spencer’s Presentation at eComm 2009
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Mark Spencer’s Presentation at eComm 2009

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Skype and Asterisk: What it Means for Business Communications

Skype and Asterisk: What it Means for Business Communications

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  • Transcript

    • 1.  
    • 2. Asterisk and Skype: BFF! <ul><li>Mark Spencer - CTO, Digium </li></ul><ul><li>eComm 2009-3-4 </li></ul>
    • 3. What is it? <ul><li>chan_skype - like chan_sip, but different </li></ul><ul><li>Generic channel for Asterisk - no special programming required </li></ul><ul><li>Supports Skype: </li></ul><ul><ul><ul><li>usernames </li></ul></ul></ul><ul><ul><ul><li>encryption </li></ul></ul></ul><ul><ul><ul><li>endpoints </li></ul></ul></ul>
    • 4. Why is it useful? <ul><li>First practical X-to-Skype gateway </li></ul><ul><li>Huge connected userbase on Skype, huge connected userbase on Asterisk </li></ul><ul><li>Removes “ugly hack” factor from Skype interactions </li></ul><ul><li>Scales appropriately for business use </li></ul><ul><li>Connects users to Skype minutes network </li></ul>
    • 5. chan_skype Use Cases <ul><li>Business call centers </li></ul><ul><ul><li>Single username for large numbers of inbound simultaneous calls </li></ul></ul><ul><ul><li>Simple integration with existing Asterisk call queueing systems </li></ul></ul><ul><ul><li>No cost for customers, low cost for business owners </li></ul></ul>
    • 6. chan_skype use cases <ul><li>Business PBX </li></ul><ul><ul><li>Use SkypeIn/SkypeOut minutes for low priced PSTN integration </li></ul></ul><ul><ul><li>Create zero-cost inter-office communications, no routing required </li></ul></ul><ul><ul><li>Full encryption for road warriors </li></ul></ul>
    • 7. Use Cases, Consumer <ul><li>End customers </li></ul><ul><ul><li>Utilize SkypeIn/SkypeOut from any phone </li></ul></ul><ul><ul><li>Maintain consistent reachability on Skype username at all times </li></ul></ul><ul><ul><li>Creates interest in Skype as it becomes more ubiquitous on all devices </li></ul></ul><ul><ul><li>Zero cost calling from any * device </li></ul></ul>
    • 8. State of the Beta <ul><li>Closed beta </li></ul><ul><ul><li>Started Jan 2009 </li></ul></ul><ul><ul><li>>100 but <1000 users in Beta </li></ul></ul><ul><ul><li>Public Beta “real soon now” </li></ul></ul><ul><ul><li>Few problems! So far so good. </li></ul></ul>
    • 9. Future <ul><li>Final changes </li></ul><ul><ul><li>Usernames will change! </li></ul></ul><ul><ul><li>BCP use for all accounts </li></ul></ul><ul><ul><li>Chat, video, etc. - your input needed for next revisions </li></ul></ul>
    • 10. Details <ul><li>Dialing method: </li></ul><ul><li>exten => 1234,1,Dial(Skype/austin_powers) </li></ul><ul><li>Presence is supported </li></ul><ul><li>AMI events are generated for Skype presence/calls/etc. </li></ul>
    • 11. Details <ul><li>Variables available: </li></ul><ul><li>skype_languages - A space-separated list of language identifiers </li></ul><ul><li>skype_topic - User-generated topic </li></ul><ul><ul><li>(i.e.: skype:austin_powers?call&topic=secret_plans) </li></ul></ul><ul><li>skype_token - Similar to skype_topic </li></ul><ul><li>skype_about - 'about' profile entry </li></ul><ul><li>skype_birthday - Birthday </li></ul><ul><li>skype_gender - Gender </li></ul><ul><li>skype_homepage - Home page URL </li></ul><ul><li>skype_homephone - Home phone number </li></ul><ul><li>skype_officephone - Office phone number </li></ul><ul><li>skype_mobilephone - Mobile phone number </li></ul><ul><li>skype_city - City name </li></ul><ul><li>skype_province - State/Province name </li></ul><ul><li>skype_country - Country name </li></ul>
    • 12. Questions? <ul><li>Mark Spencer - CTO, Digium </li></ul><ul><li>eComm 2009-3-4 </li></ul>Sign up for the Beta! http://bit.ly/skypeforasterisk
    • 13.  

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