Mark Spencer’s Presentation at eComm 2009
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Mark Spencer’s Presentation at eComm 2009

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Skype and Asterisk: What it Means for Business Communications

Skype and Asterisk: What it Means for Business Communications

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Mark Spencer’s Presentation at eComm 2009 Mark Spencer’s Presentation at eComm 2009 Presentation Transcript

  •  
  • Asterisk and Skype: BFF!
    • Mark Spencer - CTO, Digium
    • eComm 2009-3-4
  • What is it?
    • chan_skype - like chan_sip, but different
    • Generic channel for Asterisk - no special programming required
    • Supports Skype:
        • usernames
        • encryption
        • endpoints
  • Why is it useful?
    • First practical X-to-Skype gateway
    • Huge connected userbase on Skype, huge connected userbase on Asterisk
    • Removes “ugly hack” factor from Skype interactions
    • Scales appropriately for business use
    • Connects users to Skype minutes network
  • chan_skype Use Cases
    • Business call centers
      • Single username for large numbers of inbound simultaneous calls
      • Simple integration with existing Asterisk call queueing systems
      • No cost for customers, low cost for business owners
  • chan_skype use cases
    • Business PBX
      • Use SkypeIn/SkypeOut minutes for low priced PSTN integration
      • Create zero-cost inter-office communications, no routing required
      • Full encryption for road warriors
  • Use Cases, Consumer
    • End customers
      • Utilize SkypeIn/SkypeOut from any phone
      • Maintain consistent reachability on Skype username at all times
      • Creates interest in Skype as it becomes more ubiquitous on all devices
      • Zero cost calling from any * device
  • State of the Beta
    • Closed beta
      • Started Jan 2009
      • >100 but <1000 users in Beta
      • Public Beta “real soon now”
      • Few problems! So far so good.
  • Future
    • Final changes
      • Usernames will change!
      • BCP use for all accounts
      • Chat, video, etc. - your input needed for next revisions
  • Details
    • Dialing method:
    • exten => 1234,1,Dial(Skype/austin_powers)
    • Presence is supported
    • AMI events are generated for Skype presence/calls/etc.
  • Details
    • Variables available:
    • skype_languages - A space-separated list of language identifiers
    • skype_topic - User-generated topic
      • (i.e.: skype:austin_powers?call&topic=secret_plans)
    • skype_token - Similar to skype_topic
    • skype_about - 'about' profile entry
    • skype_birthday - Birthday
    • skype_gender - Gender
    • skype_homepage - Home page URL
    • skype_homephone - Home phone number
    • skype_officephone - Office phone number
    • skype_mobilephone - Mobile phone number
    • skype_city - City name
    • skype_province - State/Province name
    • skype_country - Country name
  • Questions?
    • Mark Spencer - CTO, Digium
    • eComm 2009-3-4
    Sign up for the Beta! http://bit.ly/skypeforasterisk
  •