The Ex-CXO: Why Your Employees Will be Running Your Enterprise in 5 Years, and Why You Should Let Them

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Sara M. Roberts, Book Author and President & CEO, Roberts Golden Consulting, Keynote Address from the Enterprise 2.0 Conference in Boston 2011. …

Sara M. Roberts, Book Author and President & CEO, Roberts Golden Consulting, Keynote Address from the Enterprise 2.0 Conference in Boston 2011.

The mandate for today’s enterprise is adapting itself to the millions of decisions made every day by its employees—the key people on the ground who are seeing operational short-cuts and competitive advantage in real time. Enterprises must embrace this sea change, driven by ever more democratic collaboration and communications tools, and prepare to support, adapt, and leverage the wisdom of the many.

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  • 1. The Ex-CxO: why employees will be running your enterprise in five years, and why you should let them Sara M. Roberts Twitter: @RobertsGolden Enterprise 2.0 Boston – June 2011San Francisco, CA | +1-415-641-5523 | www.robertsgolden.com Engage Employees | Influence Change | Deliver Results
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  • 12. “There go mypeople….I must find out wherethey are going so I canlead them.”French politician,Alexandre Ledru-Rollin 12
  • 13. You may make information flow downbut can you make knowledge flow up? 13
  • 14. “I amthe system’sKryptonite.” 14
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  • 18. Create guardrails for action 18
  • 19. Allow bolddiscretion 19
  • 20. Ask theexperts 20
  • 21. No one sitson the sidelines 21
  • 22. Change the organization, change the game… • We can’t expect employees to share knowledge if they’re incented to “hoard” information & covet subject matter expertise… • We can’t expect these tools are going to empower if leadership already dismisses what employees think and say, in general… • We can’t expect employees to give their best ideas if we don’t give them the resources and leeway to see if it can thrive… • We can’t expect leaders to change if we don’t change too… 22
  • 23. “There go my people….I must find out where they are going so I can lead them.” 23