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Sara M. Roberts, Book Author and President & CEO, Roberts Golden Consulting, Keynote Address from the Enterprise 2.0 Conference in Boston 2011.
The mandate for today’s enterprise is adapting itself to the millions of decisions made every day by its employees—the key people on the ground who are seeing operational short-cuts and competitive advantage in real time. Enterprises must embrace this sea change, driven by ever more democratic collaboration and communications tools, and prepare to support, adapt, and leverage the wisdom of the many.
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