E Zsigma 2012 Fall Brochure
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Lean Six Sigma Training and Certification Programs

Lean Six Sigma Training and Certification Programs

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E Zsigma 2012 Fall Brochure Document Transcript

  • 1. focus on excellence Canada’’s orriigiinall sourrce fforr Prrocess Excellllence Canada s o g na sou ce o P ocess Exce ence 2012 Open Enrollment Certification Programs1 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 2. "The Black Belt Lean Six Sigma Program through EZ-Sigma far exceeded my expectations. The first two on-line sessions allowed for complete flexibility at home and the final two in-class sessions and practical application project rounded out the whole program perfectly. I strongly recommend this program for anyone ready to take their leadership in process continuous improvement to a whole new level within 6 months. EZ-Sigma certainly made the learning easy to apply and their affiliation with Toronto universities acts as further evidence of their quality content and credibility." John Marton, P.Eng, M.B.A., LSSBBIn comparison to past generations, businesses today are competing in a very uncertain economy. This hasled to a resurgence of companies focusing on the cost of production and not simply the amount ofproduction.The only way for organizations to stay ahead of the competition is to improve the customer experience bybecoming more efficient, productive and effective while delivering a higher quality product or service at alower cost. This is why organizations all across North America are turning to e-Zsigma.We have helped service and I/T companies, governments, healthcare institutions and financial organizationsturn their focus to internal efficiencies while at the same time becoming more in tune with the Voice of theirCustomers.Business professionals are also feeling the impact of increased competition and pressure to continuallydeliver results in less time with less resources. E-Zsigma will give you the skills to become better changeagents, coaches and process improvement leaders. Skills which will give you the edge to elevate your career.e-Zsigma and its team of senior advisors and trainers have been assisting and coaching business leaders andprofessionals through the world of strategy and continuous improvement for over a decade.Become a leader in Continuous Improvement by enrolling this fall with Canada’s original source for Lean &Six Sigma Certification programs. 2 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 3. e-Zsigma makes things simple... •Lean Champion LEAN •Lean White Belt •Lean Yellow Belt Certification •Lean Green Belt What a sense of accomplishment now that all the requirements have been fulfilled. Its been a long journey and at time challenging to stay the course but I must say that SIX •Six Sigma Green Belt Lean Six Sigma has changed the way I look at SIGMA •Six Sigma Black Belt the world of health care. It is encouraging to know •Six Sigma Black Belt Upgrade Certification that Lean in particular is becoming more of a household term here in Alberta health care, especially in the area of system improvement. Adele Royer, Alberta LEAN SIX Health, Certified Lean Six •Lean Six Sigma Green Belt SIGMA •Lean Six Sigma Black Belt Sigma Black Belt Certification E-ZSIGMA HAS THE RIGHT SOLUTION FOR YOU.We will help you to choose the path which best suites your objectives whether that is Lean, Six Sigma or a combination of Lean & Six Sigma. All programs are also customized for your industry so you can rest assured that you will be receiving the most relevant and applicable information for your organization and your professional development. You will also benefit from seasoned facilitators who bring real-life examples to the classroom because they practice what they preach. 3 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 4. the blended experience All blended programs include Personalized Training Plans (PTP) specific for your elearning component which is delivered through the e-Zsigma Quality Campus™, In-class training, Webinars, Software license for Process MA and Certification. IN-CLASS TRAINING PERSONALIZED TRAINING PLAN You will have in-class training which will be held Your PTP will include modules selected from the e- at the Toronto Board of Trade in Toronto ON. Zsigma Quality Campus Lean and/or Six Sigma This training will occur at specific intervals in curriculum outlining the DMAIC and/or Lean your program to discuss and expand upon methodology. Your plan will also include required topics in the ‘Measure’, ‘Analyze’, ‘Improve’ and readings and articles as well as assignments to ‘Control’ phases and well as topics from your reinforce the application of key tools and ‘Lean’ training. Your final day of in-class concepts. training will focus on project closure, sustaining your results and innovation.WEBINARSThere will be webinars included in your trainingprogram; a welcome & introduction webinar CERTIFICATIONand the remaining webinars will discuss tools Your certification includes two (2) componentsfrom your training program. These webinars after the completion of your training;will be hosted by a Master Black Belt. One requirement for Certification is the completion of one (1) Lean Six Sigma Continuous Improvement project or one (1) Lean Event. Please refer to the s-Zsigma Certification Outline Guide for specific details AWARDING OF CERTIFICATION regarding the qualifications of Projects vs Having successfully completed the Events. preceding four (4) components of your learning plan, you will be awarded your The second requirement is the writing of Certification. A framed certificate will be Certification Exam. The pass mark for this couriered to your address of choice examination is 70%. The exam is "open book" and you can access all the materials and tools within two weeks of you receiving that you would normally have access to when confirmation that you have successfully leading Lean and/or Six Sigma projects. achieved certification. 4 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 5. choosing the right program for youe-Zsigma puts your needs first. We are happy to assist you in selecting theprogram that will best suit both your needs and the needs of your organization. LEAN CHAMPION CERTIFICATION Understands the Lean philosophy and how to routinely apply this to their job and area of responsibility  Explain and promote Lean principles and concepts of value  Identify the eight sources of process waste  Recognize the importance of mapping “Value Streams”  Select and prioritize Lean improvement projects and events  Sponsor and support successful project teams LEAN WHITE BELT CERTIFICATIONL  Understand and apply Lean principles and concepts of value  Identify the eight sources of process waste in their work area Recognize their role in contributing to a Lean “Value Stream”E   Better organize their workspace using 5S and other Lean techniques  Write effective problem statementsA  Be a productive participant in Lean (Kaizen) eventsN LEAN YELLOW BELT CERTIFICATION Understands the Lean philosophy and can identify process improvement opportunities. In addition to all of the elements described in the White program, a Lean Yellow can also;  Assist Champions in identifying Lean improvement opportunities  Facilitate small rapid improvement events (ex. Kaizen, 5S)  Employ basic quality tools including process flow maps, cause & effect diagrams and Pareto charts  Use Failure Mode and Effect Analysis (FMEA) as part of assessing and reducing process risk  Apply a broader set of Lean tools and techniques to improve process effectiveness LEAN GREEN BELT CERTIFICATION Understands and can apply Lean principles, tools and techniques to identify and remove any non value‐added activities in your everyday operational and service processes. In addition to the Lean White Belt and Yellow Belt body of knowledge, a Lean Green Belt can;  Assist Champions and managers in the development and execution of departmental quality improvement strategies  Use the Hoshin model and X-Matrix for planning and managing quality strategies  Employ a broad set of basic quality and Lean tools and techniques to banish process waste & improve process flow  Plan and lead/facilitate a broad range of Lean improvement events and projects  Design and implement process control and management systems  Be capable of assuming a Lean subject-matter expert (SME) and quality leadership role 5 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 6. SIX SIGMA GREEN BELT CERTIFICATIONIs a partially trained SS individual who applies their knowledge to projects in their job function with BlackBelts as Mentors.   Explain the Six Sigma approach and how process variation impacts process excellence Understand the importance of capturing and aligning with the voice of the customer (VOC) S I  Describe the DMAIC as well as other key concepts and terms that are part of the Six Sigma methodology  Understands and can construct basic Six Sigma chartsSIX SIGMA BLACK BELT CERTIFICATION XIs a fully trained Six Sigma expert who leads improvement teams, works projects, and mentors trainees. Inaddition to the functions of a Green Belt a Six Sigma Black Belt also;   Accept and validate and coordinate project mandate Can applying the Six Sigma “DMAIC” project methodology S   Train project team members Provide analytical summaries and interpretations to project team I   Assist Champions in identification of projects and preparation of appropriate project mandates Ensure project completion and projects are successfully transferred to process owners G M  Coach and mentor Yellow Belts, Green Belts & Lean Masters  Provide feedback to senior management on project progress and resultsSIX SIGMA BLACK BELT UPGRADE CERTIFICATION AA Six Sigma Black Belt Upgrade candidate is an individual who has already completed their Green Belttraining and wishes to upgrade their skills to that of a Black Belt. LEAN SIX SIGMA GREEN BELT CERTIFICATION Is a partially trained LSS individual who applies their knowledge to projects in their job function with Black Belts S as Mentors  Assists their Champion in screening potential Lean Six Sigma projects I  Defines and leads small, local optimization projects that don’t a require Lean Six Sigma Black Belt resource L X  Assists with ongoing process-mapping and process performance assessments (base-lining)  Assists Six Sigma Black Belts on larger improvement strategies (process base-lining, benchmarking, etc) E LEAN SIX SIGMA BLACK BELT CERTIFICATION A S Is a fully trained Lean Six Sigma expert who leads improvement teams, works projects, and mentors trainees N I   Accept and validate and coordinate project mandate Applying the Lean Six Sigma “Breakaway” project methodology G   Train project team members Provide analytical summaries and interpretations to project team M   Assist Champions in identification of projects and preparation of appropriate project mandates Ensure project completion and projects are successfully transferred to process owners A   Coach and mentor Yellow Belts, Green Belts & Lean Masters Provide feedback to senior management on project progress and results  Every year a select few Black Belt are sponsored and mentored to achieve Master Black Belt status 6 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 7. join the hundreds of successful e-Zsigma Alumni At e-Zsigma we have been working with individuals and organizations in their Continuous Improvement initiatives for over a decade. We measure our success not only through new student enrollment and “I was very impressed in the participant satisfaction but more importantly through the outcome of knowledge possessed by the instructors. They were very the learning of our Alumni in terms of Lean and Six Sigma well educated and experienced in many different areas of implementation and achievement at the workplace. business. One of the most beneficial and interesting courses I have taken to date.” Each student that completed one of our courses not only gains from the experience and knowledge of the instructors but also from the Quality Representative Siemens Business Services experience and knowledge of their classmates.E-ZSIGMA ALUMNI COME FROM A WIDERANGE OF INDUSTRIES;Financial services HealthcareHospitals ManufacturingMunicipalities Federal GovernmentsProvincial Governments EnergyMining InsuranceTelecommunications Information TechnologyLife Sciences Food & AgricultureRetail & Wholesale EducationTransportation Real EstateConstruction Services Oil & Gas 7 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 8. program dates... LEAN Lean Champion Certification $695 + HST eLearning: September 14, 2012 In Class Training: October 1, 2012 As a recent student of the Lean White Belt Certification e-zsigma Lean Green Belt, I found the program to be fast paced, exciting and $695 + HST interactive. The teaching was excellent, eLearning: September 14, 2012 keeping topics relevant to my industry, In Class Training: October 1, 2012 healthcare. Sharing ideas with others and listening to their problems and plans was very enlightening. As the Lean Yellow Belt Certification program was drawing to a close, I found $2250 + HST the abundance of ideas and plans for future initiatives to be very motivational eLearning: September 14, 2012 and readily applicable to a variety of In Class Training: October 1 – 3, 2012 home grown projects. I am looking forward to initiating some Lean Green Belt Certification projects that are noticeably in need of $3150 + HST improvement. eLearning: September 14, 2012 In Class Training: Session 1: October 1 – 3, 2012 As well, the support both through e-mail and on line has allowed easy access to Session 2: October 29 – 30, 2012 on-going training. Wenda Lalande Technical Specialist Diagnostic Imaging Department L&A County General Hospital"I have been able to leverage the Lean Six Sigma skills that I learned through e-Zsigma (Canada) Inc. to improve many aspects of the services my department provides to clients. I would recommend this program for anyone interested in continuous improvement, whether in a service or production environment." Director, Corporate Contract Services, TELUS 8 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 9. program dates... SIX SIGMASix Sigma Green Belt Certification$2950 + HSTeLearning: September 14, 2012In Class Training: Session 1: October 4, 2012 “The course outline and training provided by e- Session 2: October 31 – November 1, 2012 Zsigma for the Black Belt is very well designed and the delivery and course material is very informative. Also, the support provided the e-Six Sigma Black Belt Certification Zsigma instructors and office team is excellent.$3950 + HST The e-Zsigma personnel are very approachable.”eLearning: September 14, 2012 Ed ValentineIn Class Training: Session 1: October 4, 2012 Process Consultant, CIBC Session 2: October 31 – November 1, 2012 Session 3: November 26 – 28, 2012Six Sigma Black Belt Upgrade Certification$3475 + HSTeLearning: October 15, 2012In Class Training: November 26 – 28, 2012 program dates... LEAN SIX SIGMA Lean Six Sigma Green Belt Certification $4950 + HST eLearning: September 14, 2012 In Class Training: Session 1: October 1 – 4, 2012 Session 2: October 29 – November 1, 2012 Lean Six Sigma Black Belt Certification $6950 + HST eLearning: September 14, 2012 In Class Training: Session 1: October 1 – 4, 2012 Session 2: October 29 – November 1, 2012 Session 3: November 26 – 28, 2012 9 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 10. begin your journey today! You have three ways to contact us for further information; Website: www.e-zsigma.com Phone: 416.593.8026 or 416.737.1729 Email: ljamischak@e-zsigma.comWe look forward to joining you on your Continuous Improvement journey! We invite you to join our group on Linkedin for more information on Lean & Six Sigma Canadian Society of Quality 10 e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, Toronto www.e-zsigma.com
  • 11. Program Registration Form Fall/Winter 2012 Certification ProgramsPhone: 416.593.8026 or 416.737.1729Email: ljamischak@e-zsigma.comPost: One Dundas St W, suite 2500, Toronto ON M5G 1Z3, CanadaSelect Desired Certification Program: Program Name 1 Registrant 3 + Registrants (15% discount) Lean Champion $695 + HST $590.75 + HST per person Lean White Belt $695 + HST $590.75 + HST per person Lean Yellow Belt $2250 + HST $1912.50 + HST per person Lean Green Belt $3150 + HST $2677.50 + HST per person Six Sigma Green Belt $2950 + HST $2507.50 + HST per person Six Sigma Black Belt $3950 + HST $3357.50 + HST per person Black Belt Upgrade $3475 + HST $2953.75 + HST per person Lean Six Sigma Green Belt $4950 + HST $4207.50 + HST per person Lean Six Sigma Black Belt $6950 + HST $5907.50 + HST per personStep 1: Registration InformationOrganization: _______________________________________________________________________________________________________________________Full Name of Registrant (s): Desired Program: Complete if multiple courses selected1.2.3.4. Title: Email: Phone:Registrant 1 ( )Registrant 2 ( )Registrant 3 ( )Registrant 4 ( )Step 2: Payment InformationBilling Address: _____________________________________________________________________________________________________________________City:_______________________________________________ Province / State: _____________________________ Country: _________________________Invoice Contact Name and Phone: _________________________________________________________________________________________________Method of Payment (cheque / MC / VISA / AMEX / EFT): __________________________________________________________________________Cheques to be made payable to ‘e-Zsigma (Canada) Inc.’ and mailed to One Dundas St W, suite 2500, Toronto ON, M5G 1Z3Registration Fee: $__________________________________ + Tax: $ ___________________________ = Total Due: $____________________________Card Number: ______________________________________________________________________________________________________________________ 11Expiry Date: _______________________________________________________ Security Number: ______________________________________________ e-Zsigma (Canada) Inc. One Dundas St W, suite 2500, TorontoCardholder: _______________________________________________________ Signature: ______________________________________________________ www.e-zsigma.com