• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Dr. Varaprasad - Leveraging on Volunteers for Sustainable Library Services Part 1
 

Dr. Varaprasad - Leveraging on Volunteers for Sustainable Library Services Part 1

on

  • 1,558 views

Invited paper presented at the plenary session of the 14th CONSAL General Conference, April 21-22, 2009.

Invited paper presented at the plenary session of the 14th CONSAL General Conference, April 21-22, 2009.

Statistics

Views

Total Views
1,558
Views on SlideShare
1,315
Embed Views
243

Actions

Likes
0
Downloads
0
Comments
0

3 Embeds 243

http://www.consal.org 240
http://consal.org 2
http://translate.googleusercontent.com 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Dr. Varaprasad - Leveraging on Volunteers for Sustainable Library Services Part 1 Dr. Varaprasad - Leveraging on Volunteers for Sustainable Library Services Part 1 Presentation Transcript

    • Dr N Varaprasad and Ms Valerie Siew National Library Board Singapore 20-24 April 2009 CONSAL XIV, Ha Noi, Vietnam Leveraging on Volunteers for Sustainable Library Services All Rights Reserved, National Library Board Singapore
    • Providing library services
      • Library services are typically manpower intensive -
        • There’s a limit to what can be automated
        • Usually most non-value-adding functions are automated e.g check-out & returning
        • But some cannot even be automated e.g. shelving
    • The value of library services
      • Value-added library services often require the human touch!
        • For example, reference services, story-telling, book selection, cataloguing, reading promotion etc
    • The dilemma of library services
      • Limited manpower resources means most national & public libraries are constrained in what library services can be provided for the public.
        • Limits to scaling up library services beyond the bare basics
    • A possible solution
      • One way to overcome the shortage of human resources in the library and scale up services WITHOUT adding huge costs….
        • Use VOLUNTEERS to complement staff
    • What’s a volunteer?
      • A volunteer….
      • Provides work for an organisation or cause voluntarily
      • Usually does the work readily, without expecting to receive any payment for the tasks done
    • NLB's Friends of the Library initiative - a case study
    • Friends of the Library (FOL): How it got started
      • Began as a means to engage seniors as part of the International Year of Elders in 2001
        • 2001 - First batch of volunteers: 21 seniors
        • Expanded to 200+ from 2002 to 2005
    • Library 2010 outcome: Active Citizenry
      • One of Library 2010’s outcomes was to encourage active citizenry at the public libraries
          • Hence, in 2005, the FOL programme was re-structured in order to achieve the L2010 outcome
          • A holistic approach was used to improve the programme
    • Components of NLB’s Volunteer management RECRUITMENT FLEXIBLE SELECTION OF VOLUNTEER TASKS TRAIN & DEPLOY CONTINUAL QUALITY ASSESSMENT RETENTION, REWARDS & RECOGNITION
    • Recruitment of Volunteers
      • Recruitment is done via
        • A dedicated online 24/7 portal through the public libraries webpage ( www.pl.sg )
        • Tie-ups with the National Volunteer Philanthropy Centre (NVPC)
          • Recruitment through NVPC’s talks on volunteerism
        • Onsite recruitment via community fairs
    • http://vms.nlb.gov.sg
    • Flexible selection of volunteer tasks
      • Once registered and approved as a volunteer, the FOL can choose the kind of volunteering task he or she wants to do
        • Volunteers choose what they want to do from a menu listing, choice selection includes
          • Which library to work at
          • What roles they want to do
    • Variety & choice of what volunteering tasks are available. Every hyperlink is a volunteering opportunity
    • Details for each volunteer opportunity tell people what is expected of them These are choice of roles that FOLs can pick from