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Leadership Lessons from the National Restaurant Association 2013 Show (by Denise Lee Yohn)
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Leadership Lessons from the National Restaurant Association 2013 Show (by Denise Lee Yohn)

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Sound bites about leadership from the CEOs of leading and emerging restaurant chains including Firehouse Subs, Corner Bakery, and Argo Tea -- from the National Restaurant Association 2013 Show in …

Sound bites about leadership from the CEOs of leading and emerging restaurant chains including Firehouse Subs, Corner Bakery, and Argo Tea -- from the National Restaurant Association 2013 Show in Chicago (May, 2013).

Learn more: http://deniseleeyohn.com

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  • 1. Leadership Lessonsfrom the NationalRestaurant Association2013 ShowIn May, 2013, business leaders from the restaurant industry gathered in Chicago.Here are sound bites from their presentations and discussions.by denise lee yohnhttp://deniseleeyohn.com1
  • 2. 2“You have to be optimisticto be in this business.”Don Fox, CEO, Firehouse Subs
  • 3. 3“Work for a brandyou believe in.”MikeHislop, CEO, Corner Bakery
  • 4. 4“Leadership today involvesfacilitating the problem-solving of others.” Justin Menkes, Author,Better Under Pressure
  • 5. 5“For a growing brand,culture is the mostimportant consideration.”Don Fox, CEO, Firehouse Subs
  • 6. 6“You have to have values --plus the integrity to sustainthose values.” Arsen Avakian, CEO, Argo Tea
  • 7. 7“A great internal brandwill lead to a greatexternal one.”Jonathan Newman,Co-CEO, Sweet Green
  • 8. 8“Don’t talk marketing when itcomes to sustainability; just talkcommon sense.” Arsen Avakian, CEO, Argo Tea
  • 9. 9“Create experiencesJonathan Newman, Co-CEO, Sweet Greenwhere youpassion andyour purposeintersect.”
  • 10. 10“Having a great idea thatdifferentiates you doesn’t last long,so it comes down to execution inthe everyday experience.”Kevin Reddy, Chairman& CEO, Noodles & Co.
  • 11. 11“Our mission isn’t complicatedbut it requires a lot of focus..”Jonathan Kaplan, CEO, The Melt
  • 12. 12“We’re building relationshipsone customer at a time, onecup at a time.” Arsen Avakian, CEO, Argo Tea
  • 13. 13“To customers, the restaurantis the brand.” Peter Nolan, Chief Brand Officer,Roti Mediterrean Grill
  • 14. 14“Investors are stakeholders whomake your brand – they haveto fit as much as youremployees.” Jonathan Newman, Co-CEO, Sweet Green
  • 15. 15“Many believe they don’t havecontrol over their fate. Thosethat thrive believe they do.”Justin Menkes, Author,Better Under Pressure
  • 16. 16“If your approach is toorational, you’re never goingto break the category.”Arsen Avakian, CEO, Argo Tea
  • 17. 17“The higher you go,the less it is about you.”Justin Menkes, Author,Better Under Pressure
  • 18. 18more from denise:steve jobs on brand-buildingwhole foods for thoughtdenise lee yohnhttp://deniseleeyohn.com@deniseleeyohn