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Referral script

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  • 1. Referral Script<br />Hi is this__________ ? Great, this is ____________from Clear internet. <br />Mr or Mrs______ gave me your name and thought you’d be able to help me out with something I’m doing. Did she mention that I’d be calling?<br />(Great, or that’s ok) I get credit for showing folks the new services available through Clear and Mr or Mrs__________ had fun with it and thought you might too. You don’t have to buy anything because I get credit for showing folks about Clear, but if you see something that you like, I can help with that too. Part of my job is to help folks with an audit of their current services and make sure your getting the most bang for your buck. I am going to be in your area on _______________ and I was wondering if_____________ or would be a better time?<br />Great! Now_______ ,this appointment is really important to me, do you have a pen or piece of paper? Could you jot down that I will be there on_________ at____________ Thanks a lot, this really helps me out.<br />Warm Market Script<br />Hi____________ , this is_____________________. (Visit for a min.)<br />The reason I am calling is I just started a new job working with Clear, have you seen the commercials? As part of my training, I’m required to put on some free demonstrations….I’m doing it for training, so you don’t have to buy anything because I get credit for showing it. One of the other things I’m learning, is how to do an audit of the services your currently using and help to identify where folks can save money. I have to do_____________ demo’s before____________, so I wanted to know if I could stop by on_________________ at ______________ or would ____________be better for you?<br />Great! Now ______________ , this appointment is really important to me, do you have a pen or paper? Could you jot down that I will be there on____________ at_____________? Thanks a lot, this really helps me out.<br />Once you arrive at the warm market, or referral home. After you take a moment to BRT (build relationship of trust), you reiterate the fact that you really appreciate their time and let them know you will be brief, “ If you guys see something you like or see that this makes sense, I can help you with that, but there is no obligation to buy”. (People like to know that it is ok to say no, by knowing this, they are also freed up to say yes)<br />“let me just start by asking a couple questions, First, do you use the internet? Second, do you have a home phone, do you watch TV? Perfect. <br />What do you know about Clear already? <br />

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