Dan Weberg RN MHI BSN CEN

What is Innovation??? Can Innovation Exist In The Presence of Policies??? How Does One Care For The Innovator???

What is Innovation???

Can Innovation Exist In The Presence of Policies???

How Does One Care For The Innovator???

First thought ???? It’s a Buzz Word But what is it really?

First thought ????

It’s a Buzz Word

But what is it really?

Its more the something NEW!!!! Well if you don’t rely on the dictionary. Definitions ---”A new idea, method, or device”-- Websters Dictionary

Its more the something NEW!!!!

Well if you don’t rely on the dictionary.

Definitions

---”A new idea, method, or device”-- Websters Dictionary

Innovation is: “ Anything that creates new resources, processes, or values, or improves a company’s existing resources, processes, or values”---Christiansen et al.

Innovation is:

“ Anything that creates new resources, processes, or values, or improves a company’s existing resources, processes, or values”---Christiansen et al.

Innovation is: “ Power to redefine the industry or effort to create purposeful change in an enterprise’s economic or social potential”--- Peter Drucker

Innovation is:

“ Power to redefine the industry or effort to create purposeful change in an enterprise’s economic or social potential”--- Peter Drucker

Door A Door B Door C Probably a mix of all of them, but I think Drucker provides the more powerful definition.

Door A

Door B

Door C

Probably a mix of all of them, but I think Drucker provides the more powerful definition.

What has redefined our industry or created purposeful change Good or Bad? Managed Care Transplantation EMR??? PHR?? DNP??? MHI- It’s a leadership Degree

What has redefined our industry or created purposeful change

Good or Bad?

Managed Care

Transplantation

EMR???

PHR??

DNP???

MHI- It’s a leadership Degree

Yes & No! How long does it take to create and approve a policy? How fast do things change? Can policy creation keep up? Do specific Practice Policies (in hospitals) allow for innovation to flurish? Is the wording supportive of innovation and EBP changes?

Yes & No!

How long does it take to create and approve a policy?

How fast do things change?

Can policy creation keep up?

Do specific Practice Policies (in hospitals) allow for innovation to flurish?

Is the wording supportive of innovation and EBP changes?

Have a policy on innovation Innovation Easy as small pilot projects “ Leaders tend to delay process modifications until there is significant research & documented evidence for new processes” If you do this---its too late

Have a policy on innovation

Innovation

Easy as small pilot projects

“ Leaders tend to delay process modifications until there is significant research & documented evidence for new processes”

If you do this---its too late

We need Policy & Innovation ---BALANCE THEM Clockware Algorithms, giving report, Code Arrests Swarmware Patient flow, staffing patterns, leadership styles, staff identified problems

We need Policy & Innovation ---BALANCE THEM

Clockware

Algorithms, giving report, Code Arrests

Swarmware

Patient flow, staffing patterns, leadership styles, staff identified problems

FRONTLINE healthcare workers They are immersed and deal with the problems daily They have the most benefit for change They have improvised (“McGyvered”) solutions But cannot share them! Or are shot down when presenting them

FRONTLINE healthcare workers

They are immersed and deal with the problems daily

They have the most benefit for change

They have improvised (“McGyvered”) solutions

But cannot share them!

Or are shot down when presenting them

Care for innovation YOU need to be vulnerable, open, & Authentic Create a culture of trust

Care for innovation

YOU need to be vulnerable, open, & Authentic

Create a culture of trust

Top-down to LEADER-FACILITATOR Overcome the natural resistance to change UH OH….. SCARY!!!!! You don’t have to do this alone Tap the expertise of your colleagues Don’t hate the innovator they are disruptive because there is a problem

Top-down to LEADER-FACILITATOR

Overcome the natural resistance to change

UH OH….. SCARY!!!!!

You don’t have to do this alone

Tap the expertise of your colleagues

Don’t hate the innovator

they are disruptive because there is a problem

5 strategies Openness & Autonomy Supportive & Respectful Openness & Sensitive Patience & Honesty Value Missteps

5 strategies

Openness & Autonomy

Supportive & Respectful

Openness & Sensitive

Patience & Honesty

Value Missteps

Recognize innovation & the innovator Simple thanks you Made up award They are value-added NOT value disruptive Listen with different ears See with different eyes

Recognize innovation & the innovator

Simple thanks you

Made up award

They are value-added NOT value disruptive

Listen with different ears

See with different eyes

Support a culture that balances innovation and stability The code The pilot projects NOT everything needs changing RIGHT NOW The leader facilitates the knowledge workers to self organize around problems

Support a culture that balances innovation and stability

The code

The pilot projects

NOT everything needs changing RIGHT NOW

The leader facilitates the knowledge workers to self organize around problems

Anticipate outcomes Develop loose project plans Identify areas of negative impact DO NOT PLAY DEVILS ADVOCATE Don’t hide, just be honest DO NOT shoot down ideas with out giving them a chance to try or reformulate them

Anticipate outcomes

Develop loose project plans

Identify areas of negative impact

DO NOT PLAY DEVILS ADVOCATE

Don’t hide, just be honest

DO NOT shoot down ideas with out giving them a chance to try or reformulate them

Openness to recognizing the barriers to innovative ideas Top down structure of managing Poor relationships between YOU and Workers Being aware of the culture of the organization Honestly and sincerely ask questions Create real relationships!

Openness to recognizing the barriers to innovative ideas

Top down structure of managing

Poor relationships between YOU and Workers

Being aware of the culture of the organization

Honestly and sincerely ask questions

Create real relationships!

What do you live with, learn from, and if you fear it, it can cripple you? ERROR Don’t punish error, learn from it Move beyond Root Cause Analysis Look at the system Reformulate the innovation Try again This Takes TIME!!

What do you live with, learn from, and if you fear it, it can cripple you?

ERROR

Don’t punish error, learn from it

Move beyond Root Cause Analysis

Look at the system

Reformulate the innovation

Try again

This Takes TIME!!

Be able to adapt policy quickly and effectively Things don’t have to be perfect Challenge Policies & Look for Better ways If its outdated and no longer relevent REWRITE IT, even if YOU wrote it If it ain’t broke, you can still fix it (improve) It just means it hasn’t hurt a large amount of people yet Policies should reflect innovation and change Set a Vision for innovation & Support it with policies that talk the talk & walk the walk

Be able to adapt policy quickly and effectively

Things don’t have to be perfect

Challenge Policies & Look for Better ways

If its outdated and no longer relevent

REWRITE IT, even if YOU wrote it

If it ain’t broke, you can still fix it (improve)

It just means it hasn’t hurt a large amount of people yet

Policies should reflect innovation and change

Set a Vision for innovation & Support it with policies that talk the talk & walk the walk

What are the elements of innovative policy Factor in some money We will give x amount every year to best innovation idea Factor in some time Each team member will have x hours to work on this Factor in some support Room space, computer usage, tech support, brainstorming supplies Reduce the RED TAPE Be aware of barriers, and break them down for the innovator

What are the elements of innovative policy

Factor in some money

We will give x amount every year to best innovation idea

Factor in some time

Each team member will have x hours to work on this

Factor in some support

Room space, computer usage, tech support, brainstorming supplies

Reduce the RED TAPE

Be aware of barriers, and break them down for the innovator

Allow for collaboration Cooperate with multiple areas to build a dynamic team Promote the innovation Have an innovation fair/competition This breeds better creativity and resourcefulness Do it all again, every year, 6 months, month

Allow for collaboration

Cooperate with multiple areas to build a dynamic team

Promote the innovation

Have an innovation fair/competition

This breeds better creativity and resourcefulness

Do it all again, every year, 6 months, month

Thank you NOW GO LEAD INNOVATION 

Thank you

NOW GO LEAD INNOVATION 