The way we see the problem is the problemThe significant problems we face cannot besolved at the same level of thinking we werewhen we created the problem
Aesop’s fable of the goose and the golden eggP = PRODUCTION (production of desiredresults-the golden eggs)PC = PRODUCTION CAPABILITY (theability or asset that produces the golden eggs-the goose)
Paradigm = model, exampleFor Ptolemy, the Earth was the centre of universe. ButCopernicus created a paradigm shift by placing the Sun at thecentre of universeParadigm shifts move us from one way of seeing the world toanotherIndia today is the fruit of paradigm shift. It had been under thekings’ rule for over centuries. Then a different paradigmdeveloped- government of the people, for the people, by thepeople
PROACTIVE=step up and do something to solve aproblem before it becomes an issueBeing reactive is described as reacting to stimuluswithout thinking. Animals behave like this.Being proactive means that unlike animals, humansare able to create a pause between stimulus andresponse. It is during this pause that humans canchoose their response. The response you choose isbased on your character development. The better yourcharacter is developed, the better your response will be
Proactive people- don’t blame circumstances,conditions or conditioning of their behaviorReactive people- affected by their socialenvironment, by the “social weather.” Whenpeople treat them well, they feel well; whenpeople don’t, they become defensive orprotective. Reactive people build their emotionallives around the behavior of others, empoweringthe weaknesses of other people to control them
REACTIVE LANGUAGE PROACTIVE LANGUAGE There’s nothing I can do Let’s look at our alternatives That’s just the way I am I can choose a different approach He makes me so mad I control my own feelings They won’t allow that I can create an effective presentation I have to do that I will choose an appropriate response I can’t I choose I must I prefer I f only I will
BEGIN WITH THE END IN MIND = start with aclear understanding of your destinationBased on the principle that all things are createdtwice: (i) Mental or first creation (ii) Physical or second creationLeadership is the first creation; Management is thesecond creation.Management is doing things right; leadership is doingthe right things. Management is efficiency in climbing the ladder ofsuccess; leadership determines whether the ladder isleaning against the right wall
Its all about TIME MANAGEMENTThings which matter most must never be at themercy of things which matter least.Common denominator of success = PUT FIRSTTHINGS FIRSTBy focusing on important, not urgent matters youwill become proactive
1. Win/Lose: I get my way; you don’t get yours. Most people have been in this mentality since birth.2. Lose/Win: I lose; you win. Such people are usually quick toplease.3. Lose/Lose: I lose; you lose. This results when two or moredetermined, stubborn, ego-invested individuals interact.4. Win: People of this attitude don’t necessarily want to lose. Aperson with the Win mentality thinks in terms of securing hisown ends—and leaving it to others to secure theirs.5. Win/Win: It’s not your way or my way; it’s a better way, ahigher way.
It depends !!!Most situations, in fact, are part of an interdependent reality, and then Win/Win is really the only viable alternative of the five
Lose / Win / High Win WinConsideration Lose / Win / Lose Lose Low Courage Low High Courage=considering your win Consideration=considering others’ win
A good teacher will assess the classbefore teaching. A good student will understand beforehe applies. A good parent will understand beforeevaluating or judging. A good engineer will understand theforces, the stresses at work, before designingthe bridge.Understanding is the key to goodjudgment
Diagnose before you prescribe Hearing but ignoring Pretending to listen (“Yes”, “Oh”, “I see..”) Selective listening (Choose only what we want to hear) Attentive listening, without evaluation (taking lecturer notes)Emphatic listening (with intent to understand theother party) - DON’T think of how you are going torespond when listening.The more deeply we understand other people, themore we appreciate them, the more reverent we feelabout them.
Be in control when explaining yourselfUse plain ordinary languageAppear as if you want to be understood by those towhom you are talking Be reliably honestPoint out similarities between what you are saying andwhat someone else is saying
1 SYNERGY simply means 5 that the whole is greater than the sum of its parts1 Its all about TEAM WORK !!
Is it logical that two people can disagree and that bothcan be right?It’s not logical: it’s psychological. And it’s very real…Some see the young lady; some see the old woman.We’re all looking at the same picture, and both of usare right. We see the same black lines, the same whitespaces. But we interpret them differently becausewe’ve been conditioned to interpret them differently.Knowing that the picture can be seen in different waysis SYNERGY
Taking time to sharpen the saw is a Quadrant IIactivityPersonal P/PC must be pressed uponThis is the single most powerful investment we can evermake in life—investment in ourselves, in the only instrumentwe have with which to deal with life and to contribute. Weare the instruments of our own performance, and to beeffective, we need to recognize the importance of taking timeregularly to sharpen the saw in all four waysEven in the Bible’s TEN COMMANDMENTS, there is acommandment to rest one day in seven