The Future of Voice and Collaboration<br />Daniel Jonathan Valik, MAS, MCT<br />Senior Product Specialist – Unified Commun...
?Frage: <br />Was machteinKommunikationsberater<br />bei Microsoft ?<br />
NeueTechnologien, Trend<br />Analyse: WiekommunizierenSie?<br />WiesindIhreArbeitsprozesse?<br />Planung und BegleitungPro...
Die Geschichte der Kommunikation<br />NetzwerkbasierendeKommunikation<br />2010<br />1837<br />1876<br />1984<br />Softwar...
History<br />TOMORROW<br />Unified Network<br />(TV, Radio, Daten “Internet” und <br />Telefonnetzwerk (PSTN)<br />Interne...
Transformation derInformationstechnologie<br />Hybrid<br />Microsoft, Google, IBM<br />EigenerBetrieb IT-Abteilung<br />On...
Kommunikationsmöglichkeiten Heute<br />Video<br />Konferenzen<br />Mobiltelefon<br />E-Mail<br />Fax<br />Voice Mails<br /...
Warum ändert sich die Kommunikation?<br /><ul><li>Teamarbeit hat Priorität
Wir möchten den anderen einfach, unkompliziert erreichen
Wir möchte nicht tausend verschiedene Geräte verwenden
Kommunikation und Dienstreisen kosten Geld und Zeit!
Wichtige Informationen sind meist zeitkritisch
Information soll von überall verfügbar sein, zu Hause, Mobil…</li></li></ul><li>Facebook (www.facebook.com)<br />
Xing (www.xing.com)<br />
Twitter (www.twitter.com)<br />
Live Messenger, (MSN Messenger)<br />
Skype (www.skype.com)<br />
SharepointTechnologie<br />
Daniel Jonathan Valik<br />Senior Product Technical Specialist-Unified Communications<br />Main: 	 +43 (1) 61064-100<br />...
Was bedeutedfürSieKommunikation und Zusammenarbeit?<br />MitwelchenAufgabensindSietäglichkonfrontiert? <br />Wieschweriste...
EkonomischerEinflussdurch UC<br />Es wurdenimZeitraum von 3 JahrenmehrereUnternehmenmitüber<br />4.000 Mitarbeiterbefragt....
WievereinheitlichenSie nun neueKommunikations- und “Zusammenarbeits” Tools?<br />Unified Communications & Collaborations<b...
KommunikationMorgen, Unified Communications<br />E-mail and<br />Calendaring<br />Web<br />Conferencing <br />Video<br />C...
Microsoft Unified Communications<br />E-Mail/Kalender<br />Große Auswahl an Endgeräten<br />Team Arbeitsbereiche<br />Über...
Microsoft Unified Communications Integration<br />
<ul><li>VirtuelleKonferenzenmitmehrerenPersonen
Persistent panoramic Ansicht
Aktive voice and video Selektion
Portabel und Flexibel
Videokonferenzsystemkann in jedenRaumgestelltwerden
Aufnahme und Wiedergabe von Meetings
USB für Audio und Video</li></li></ul><li>Panorama Stitching<br />800x600 image<br />3700x600 image<br />
Devices: Optimized  for Office Communications Server<br />Jabra GN2000 USB Headset <br />LG-Nortel USB Phone <br />LG-Nort...
Demo UC 1st: <br />IM, Presence, Audio und Video <br />
Upcoming SlideShare
Loading in …5
×

The Future Of Voice And Collaboration Global Knowledge Daniel Jonathan Valik 2 Copy

931 views

Published on

This content was design for a talk at the University of Vienna, I was invited as guest speaker to talk about communication technology and the future of UC, Collab. and mobility.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
931
On SlideShare
0
From Embeds
0
Number of Embeds
24
Actions
Shares
0
Downloads
20
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • &gt; 1:30&lt;Based on the interviews with the 15 existing Microsoft UC customers, Forrester constructed a TEI framework for a composite organization (see below), and the associated ROI analysis illustrating the financial impact areas. As seen in Table 1, the risk-adjusted ROI for the composite company is 563%.Internal and external collaboration is of highest importance.• With a dearth of candidates with sufficient skills in digital marketing, hiring qualified staff is difficult. The firm must make the most of its existing talent and maximize retention.• High-value workers are separated from each other geographically; 80% of them do not work at the headquarters office.• Client relationships are long-standing, thus offering impetus for deeper communications across firewalls. Nevertheless, most clients maintain relationships with several digital marketing agencies; new initiatives and even extensions of existing projects are frequently put up for competitive bid.• The organization is forward-thinking and readily adopts new technologies when the products can be demonstrated to provide business value.
  • Technology has brought us a very long way in terms of how we communicate in the business world. Email, telephones, instant messaging and conference calling enable us to do things today that were unthinkable twenty years ago. But as these technologies have evolved, they have done so independently, in parallel with one another, creating communications silos. These independent silos have led to redundancies and inefficiencies for both the end-user and the administrator. They have become difficult and expensive to maintain and to ensure each is in compliance with business and government regulation.For most companies today, telephony, e-mail, instant messaging, audio conferencing, video conferencing, Web conferencing and voice mail each live in their own disconnected silo. Each has evolved separate operating platforms – often with proprietary third-party technology – separate authentication, separate administration, and separate storage and compliance. This comes at a huge price tag and an equally enormous headache for the end-user, who has to remember separate phone numbers, account names and passwords. Those end-users run up against limited communication with each device – for example not being able to make audio calls from their computer. Ultimately, their communication is disconnected, and their collaboration and innovation is ultimately hindered.Unified communications reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment, using a single identity and presence
  • Investment protection – keep existing phones while adding new devicesPromote IM sessions to voice &amp; video conferencingUC experience inside &amp; outside the enterpriseDevice Manufacturers:ASUSTek Computer LG-Nortel Co. LtdMicrosoft NEC CorpPlantronics IncPolycom IncSAMSUNGTatung CoViTELiX
  • &gt; 1:0&lt;OCS R2 LaunchIn February of this year we launched Office Communications Server 2007 R223,000 registered users at our virtual launch41 press articlesOver 100 partners participated at our virtual launchAnalyst It’s great to see how many analyst believe in the software based approach to Unified CommunicationsAmong companies considering UC adoption more than a third listed Microsoft OCS as the first option -Brent Kelly.Microsoft is solving enterprise communications problems – Marty Parker
  • This slide must not be modified. Email: achaille@microsoft.com if you have any questions.
  • The Future Of Voice And Collaboration Global Knowledge Daniel Jonathan Valik 2 Copy

    1. 1. The Future of Voice and Collaboration<br />Daniel Jonathan Valik, MAS, MCT<br />Senior Product Specialist – Unified Communications<br />Microsoft Austria GmbH<br />Daniel.Valik@Microsoft.com<br />
    2. 2. ?Frage: <br />Was machteinKommunikationsberater<br />bei Microsoft ?<br />
    3. 3. NeueTechnologien, Trend<br />Analyse: WiekommunizierenSie?<br />WiesindIhreArbeitsprozesse?<br />Planung und BegleitungProjekte<br />Integration bestehende Technologie<br />Etc. <br />
    4. 4. Die Geschichte der Kommunikation<br />NetzwerkbasierendeKommunikation<br />2010<br />1837<br />1876<br />1984<br />SoftwarebasierendeKommunikation<br />Photo Source: Telegraph: UPI/THE BETTMANN ARCHIVE/© Microsoft Corporation. All Rights Reserved.<br />Telephone: J. L. Charmet/Science Source/Photo Researchers, Inc., Dorling Kindersley<br />
    5. 5. History<br />TOMORROW<br />Unified Network<br />(TV, Radio, Daten “Internet” und <br />Telefonnetzwerk (PSTN)<br />Internet und Highspeed<br />Datennetzwerke<br />(1960- bisheute)<br />Telegraph, später PSTN<br />(1837-1878)<br />“Die Zukunft des Internet isteinzentralesDatennetzwerk, GeschwindigkeitspieltkeineRollemehr und InformationsaustauschüberHigth Speed istderAlltag.”<br />Daniel Valik (gesternspätAbends)<br />
    6. 6. Transformation derInformationstechnologie<br />Hybrid<br />Microsoft, Google, IBM<br />EigenerBetrieb IT-Abteilung<br />Online<br />
    7. 7. Kommunikationsmöglichkeiten Heute<br />Video<br />Konferenzen<br />Mobiltelefon<br />E-Mail<br />Fax<br />Voice Mails<br />Telefongerät<br />Face to Face<br />Echtzeit-<br />Kommunikation<br />MSN, Yahoo,…<br />Web-Elearning<br />Plattformen<br />Twitter, <br />Facebook,<br />Eigene<br />Anwendungen<br />(SAP, CRM,…)<br />SMS<br />
    8. 8. Warum ändert sich die Kommunikation?<br /><ul><li>Teamarbeit hat Priorität
    9. 9. Wir möchten den anderen einfach, unkompliziert erreichen
    10. 10. Wir möchte nicht tausend verschiedene Geräte verwenden
    11. 11. Kommunikation und Dienstreisen kosten Geld und Zeit!
    12. 12. Wichtige Informationen sind meist zeitkritisch
    13. 13. Information soll von überall verfügbar sein, zu Hause, Mobil…</li></li></ul><li>Facebook (www.facebook.com)<br />
    14. 14. Xing (www.xing.com)<br />
    15. 15. Twitter (www.twitter.com)<br />
    16. 16. Live Messenger, (MSN Messenger)<br />
    17. 17. Skype (www.skype.com)<br />
    18. 18. SharepointTechnologie<br />
    19. 19. Daniel Jonathan Valik<br />Senior Product Technical Specialist-Unified Communications<br />Main: +43 (1) 61064-100<br />Direct: +43 (1) 61064-386<br />Mobile: +43 (664) 1927-386<br />Home office: +43 (664) 1927-123<br />Assistant: +43 (1) 61064-100<br />Pager: +43 (664) 1927-77386<br />Fax: +43 (1) 61064-200<br />Business e-mail: Dvalik@microsoft.com<br />Personal e-mail: Daniel.Valik@live.com<br />Business IM:Dvalik@microsoft.com<br />Personal IM: Daniel.Valik@Messengeruser.com<br />Web: http://www.microsoft.com<br />FaceBook: http://www.facebook.com/<br />Xing: www.xing.com/profile/DanielJonathan_Valik<br />Twitter: http://twitter.com/dvalik<br />Linkedin: www.linkedin.com<br />Live Space: http://cid-308fb0000923743c.profile.live.com/?sa=480599099<br />UC Blog: http://blogs.technet.com/austria<br />Microsoft Austria GmbH<br />Am Euro Platz 3<br />A-1120 Wien<br />
    20. 20. Was bedeutedfürSieKommunikation und Zusammenarbeit?<br />MitwelchenAufgabensindSietäglichkonfrontiert? <br />WieschweristesIhreKollegen, Partner und Kundenzuerreichen?<br />WievielZeitverbringenSie in derSuchenachKontaktdaten, freienZeitenimTerminkalender, freienMeetingräumen, etc.?<br />WievieleKontaktmöglichkeitenextierenfürSieoderfüreineandere Person?<br />WievielZeitkostetIhnen die Übermittlung von Informationen? <br />WievielReisezeitverbringenSieimMonatimeigenenBetrieb, Kunden& Partner?<br />Auf wievielenGerätenrufenSieInformationenwieetwa Email oder Voicemail ab?<br />
    21. 21. EkonomischerEinflussdurch UC<br />Es wurdenimZeitraum von 3 JahrenmehrereUnternehmenmitüber<br />4.000 Mitarbeiterbefragt. <br />The Total Economic Impact TM of Microsoft Unified Communications Products and Services”, A commissioned study conducted by Forrester Consulting on behalf of Microsoft.<br />
    22. 22. WievereinheitlichenSie nun neueKommunikations- und “Zusammenarbeits” Tools?<br />Unified Communications & Collaborations<br />
    23. 23. KommunikationMorgen, Unified Communications<br />E-mail and<br />Calendaring<br />Web<br />Conferencing <br />Video<br />Conferencing <br />InstantMessaging<br />AudioConferencing<br />Telephony<br />Voicemail<br />KommunikationHeute<br />InstantMessaging<br />Telephony and<br />Voicemail<br />Unified Conferencing: Audio, Video, Web<br />E-mail/Calendaring<br />User Experience<br />User<br />Experience<br />User Experience<br />User<br />Experience<br />User Experience<br />User<br />Experience<br />User Experience<br />Unified Inbox <br />& Presence<br />Authentication<br />Administration<br />Storage<br />Compliance<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />Authentication<br />Administration<br />Storage<br />
    24. 24. Microsoft Unified Communications<br />E-Mail/Kalender<br />Große Auswahl an Endgeräten<br />Team Arbeitsbereiche<br />Über alle Netze<br />InstantMessaging<br />Integriert in Applikationen<br />Identität und Präsenz<br />VoIP<br />Konferenzen <br />OptimierteKommunikation<br />Effizienz fürden IT Betrieb<br />IntegrierteSicherheit<br />Flexibilität durchSoftware<br />
    25. 25. Microsoft Unified Communications Integration<br />
    26. 26. <ul><li>VirtuelleKonferenzenmitmehrerenPersonen
    27. 27. Persistent panoramic Ansicht
    28. 28. Aktive voice and video Selektion
    29. 29. Portabel und Flexibel
    30. 30. Videokonferenzsystemkann in jedenRaumgestelltwerden
    31. 31. Aufnahme und Wiedergabe von Meetings
    32. 32. USB für Audio und Video</li></li></ul><li>Panorama Stitching<br />800x600 image<br />3700x600 image<br />
    33. 33. Devices: Optimized for Office Communications Server<br />Jabra GN2000 USB Headset <br />LG-Nortel USB Phone <br />LG-Nortel IP Phone 8540 <br />Polycom CX100 Speakerphone <br />Polycom CX400 Cordless Phone <br />Jabra GN9350 Headset <br />Polycom CX200 USB Phone <br />Polycom CX700 IP Phone <br />ViTELiX VX-100 <br />ViTELiX VX-200 Duo <br />NEC UC USB Phone <br />Samsung<br />SyncMaster225UW <br />ASUS S7F Notebook <br />LG-Nortel Bluetooth Headset <br />Investmentschutz: BestehendesintegrierenoderneueTechnologieneinsetzten!<br />http://technet.microsoft.com/en-us/office/ocs/bb970310.aspx<br />
    34. 34. Demo UC 1st: <br />IM, Presence, Audio und Video <br />
    35. 35. Momentum in Microsoft UC<br />„…um die Vorgabe des Andritz Group Managements bezüglich Einsparungspotenzialen bei den Reise- und Telefonkosten umzusetzen, wurde das Projekt „Microsoft Office Communications Server 2007 (OCS)“ mit dem Schwerpunkt Audioconferencing und Informations-/Applikationssharing mit Erfolg durchgeführt. Die Andritz AG geht davon aus, dass sich das Projekt aufgrund der Einsparungen innerhalb von 6 Monaten amortisieren wird.“<br />Alfred Reitmaier<br />April 2009, Senior Manager Network & Communications<br />
    36. 36. UCMA<br />Controls<br />Extension Window<br />
    37. 37. Verschiedene Hersteller, Flexibilität<br />
    38. 38. Windows Mobile 6.5<br />
    39. 39. Microsoft is in the Leaders Quadrant<br />Gartner Magic Quadrant for Unified Communications, 2009<br />The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft.<br />SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”<br />
    40. 40. Vorsicht Sicherheit bei neuen Medien!<br />
    41. 41.
    42. 42. Kunden Referenzprojekte<br />
    43. 43. “Die Zukunft von MorgenbeginntHeute”<br />Questions?  Daniel.Valik@Microsoft.com<br />IM  Daniel.Valik@Messengeruser.com<br />Xing, Facebook, Twitter,…… <br />

    ×