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TML Annual Conference Presentation



Presentation from the TML Annual Conference in Corpus Christi, Texas.

Presentation from the TML Annual Conference in Corpus Christi, Texas.



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  • Phil’s Slide A little history about Manor. Manor is a small community of roughly 5,800 people, just on the outskirts of Austin, Texas. Maybe some interesting facts?
  • Phil With traditional means of communication, you are unaware of who receives your message.
  • Phil With web 2.0, you know who your audience is and you can even track how your initial message is continuing to spread.
  • Qr-codes should not replace print media, only compliment print media
  • Now, I know in the guide it says this is not a technical presentation, so I’ll try to keep this part as brief as possible.

TML Annual Conference Presentation TML Annual Conference Presentation Presentation Transcript

  • Power to the People: Using Technology For Government/Citizen Interaction Phil Tate & Dustin Haisler Twitter Handles @dustinhaisler, @cityofmanor, @manorlabs
  • - About Manor - Gov 2.0 Overview - Manor’s Gov 2.0 Programs - Can It Be Replicated? - Where To Start Overview
  • About Manor
  • Where is Manor, Texas?
  • MANOR TECHNOLOGY Just Four Years Ago....
  • Gov 2.0 Overview
  • Gov 2.0 Gov 1.0 by   Kecko by   mlovitt
  • Traditional Means of Communication Gov 1.0 CITY GOVERNMENT
  • Communication With Gov 2.0 Gov 2.0 CITY GOVERNMENT
  • Manor’s Gov 2.0 Programs
  • in·no·va·tion
    • – noun
    • 1. something new or different introduced
    • 2. the act of innovating; introduction of new things or methods.
    Internal or External?
  • Is The Crowd Wise? Flickr: mararie Yes , But They Need Direction
  • Current Government Innovation? http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
  • Manor’s Innovation Process 1 2 3 4
  • The Platform www.ManorLabs.org
  • Step 1- Submit Idea 1 1 STAGE
  • Ideas Are Vetted By Users Step 2- Idea Vetted By Participants 1 STAGE
  • Step 3- Reviewed By Department 2 STAGE Is There Enough Information To Proceed? YES or NO
  • Step 3- Reviewed By Innovation Committee 3 STAGE
  • Ste Step 4- Implemented or Aborted Flickr: camknows 4 STAGE
  • Innovation Process Recap
  • What’s The Difference From Other Platforms?
  • Powered By Ideascale
  • Powered By Spigit
  • How Do You Make It Sustainable ? Answer: Game Mechanics
  • Be Rewarded For Participation Users Receive “Innobucks” For Participation (Which Can Be Traded In For Real Products)
  • How Are They Rewarded?
    • Innobucks
      • A virtual online currency that can be traded in for real tangible products and services from the Manor Labs storefront.
    • Users receive Innobucks in various quantities depending upon the action they complete.
      • For example: Users receive 5,000 Innobucks when submitting an idea for us to consider .
    Twitter @manorlabs Web www.manorlabs.org
  • What Are Some Of The Tangible Benefits?
    • $25 Gift Certificate To Restaurant
    • Ride-out With Chief of Police
    • Week Named In Your Honor
    • Be Mayor For A Day
  • Ranking
    • Participants Are Also Ranked Based Upon Their Value To The System.
    • This ranking, which we call a “reputation,” is adjusted daily based on the other platform participants.
  • Leaderboards
  • What To Look For In A Platform?
    • Graduated Idea Advancement (Idea Funnel)
    • Mechanism That Encourage Sustainability (Game-Mechanics)
    • Idea Management Component (Project Management System)
  • Sneak Peak At Version 2
  • How Will Manor Labs Participate With OCW?
    • Manor Labs will reward Individuals For Participating in OCW Courses (“X” Innobucks Per Course)
    • Manor Labs will create a Certificate Program to encourage Open Courseware participation.
    • Publish 10 OCW courses by May 2012
      • Examples: Urban Planning, Governmental Innovation, Persuasive Technology, etc.
    • Encourage other agencies to focus on empowering citizens with open education.
    Twitter @manorlabs Web www.manorlabs.org
  • How Else Can This Be Applied?
  • What is a QR Code?
    • Stands for Quick Response (QR) Barcode
    • Is A 2-D Barcode That Can Be Decoded ( Using Free Software ) With Most Newer Model Camera Phones
    • QR Codes Have Different Levels Of Error Correction Built Into Them. Up To 30% Of The Image Can Be Covered Up Or Destroyed, While Still Having The Information Completely Readable.
    • Trackable (With URL Linking)
  • What’s Encoded? 1-1-1 4-1-1-1 1-2-3-1 2-3-1-1 1-4-1-1 2-2-1-2 2-2-2-1 1-1-1-1-1-1 http://www.cityofmanor.org/smartcodes/DF2342EFGKL39 What’s Encoded? What’s Encoded?
  • In-Field Example MANOR DIGITAL STOP
  • How To…
  • How To Enable Your Phone To Read QR-Codes
    • Find A Compatible Reader For Your Phone
      • iPhone: “I-Nigma” in the App Store
      • Android: “Barcodes” in the Market
      • Or Try Going To www.i-nigma.mobi From Your Phone.
      • If All Else Fails Go To www.cityofmanor.org/qrcodereaders.xls For A Comprehensive List Of Other Compatible Readers
    • There are also numerous desktop readers (Quickmark, iCandy, etc.), and Google offers a free service to decode QR-code pictures if no reader is available.
  • How To Make A QR Code?
    • Many Options Are Available:
      • Online Based Generators:
        • Google http://zxing.appspot.com/generator/
        • I-Nigma http://www.i-nigma.com
        • Touchatag http://www.touchatag.com
    • They Are All FREE !
  • Manor’s SmartTour Program
    • 24 QR-Codes (15 Equipped with RFID) Currently Deployed.
    • Current Codes Are Deployed On City Projects, Places of Interest, City Buildings, and even a Lift Station.
    • Businesses/Developer Training Program
    • Pilot Testing 20 Additional QR-Codes Affixed To City Vehicles.
    Total Cost of Program (Phase 1)? $400.00
  • Distributed 311 Program
  • SeeClickFix
  • Social Media Program
  • Image Soure: ETHAN BLOCH, Flowtown Data Source: PostRank http://www.flowtown.com/blog/how-social-engagement-is-changing?display=wide 2007 2008 2009
  • Total Cost= $0
  • Just A Few Other Projects...
  • Semantic Web
  • Emergency Management 2.0
  • Can It Be Replicated?
  • Voice No Luke, it’s not “ Helvetica “
  • Document Management- Google Docs (Free) E-mail- Google Apps Standard (Free) Collaboration- Manymoon (Free)
  • Did I Mention It Was All Done In Under 1 Month ! www.betacities.org For More Information Visit
  • Where To Start?
  • Ways To Start
    • Form an Internal Innovation Committee (Start Within Your Own Department)
    • Find A Platform To Help Harness/Manage Ideas
    • Start Small With R&D
    • Find Higher Education Institutions & Private Companies To Partner With
    • Cookie Cut (Learn What Others Have Done, And Apply It)
  • Why Pass Power To The People? Closing Thoughts
  • Any Questions? Thank You For Your Time
    • Phil Tate
    • City Manager
    • [email_address]
    Text “ Haisler ” To 50500 For My Contact Information Dustin Haisler Assistant City Manager & CIO [email_address] Text “ Tate ” To 50500 For My Contact Information