Power to the People: Using Technology ForPower to the People: Using Technology For
Government/Citizen InteractionGovernmen...
- About Manor
- Gov 2.0 Overview
- Manor’s Gov 2.0 Programs
- Can It Be Replicated?
- Where To Start
Overview
About Manor
Where is Manor, Texas?
MANOR TECHNOLOGY
Just Four Years Ago....
Gov 2.0 Overview
Gov 2.0Gov 1.0
by Kecko 
by mlovitt 
Traditional Means of Communication
CITY
GOVERNMENT
Gov 1.0
Communication With Gov 2.0
CITY 
GOVERNMENT
Gov 2.0
Manor’s Gov 2.0 Programs
in·no·va·tion
• –noun
• 1. something new or different introduced
• 2. the act of innovating; introduction of 
new things o...
Is The Crowd Wise?
Flickr:mararie 
Yes, But They Need Direction
Current Government Innovation?
http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
Manor’s Innovation Process
1
2
3
4
The Platform
www.ManorLabs.org
Step 1- Submit Idea
11
STAGE
Ideas Are Vetted By Users
1
Step 2- Idea Vetted By Participants
STAGE
2
Step 3- Reviewed By Department
STAGE
Is There Enough Information To Proceed?
YES or NO
3
STAGE
Step 3- Reviewed By Innovation Committee
Ste
4
STAGE
Step 4- Implemented or Aborted
Flickr:camknows
Innovation Process Recap
What’s The Difference From Other
Platforms?
Powered By Ideascale
Powered By Spigit
How Do You Make It Sustainable?
Answer: Game Mechanics
Be Rewarded For Participation
Users Receive “Innobucks” For
Participation (Which Can Be Traded In
For Real Products)
How Are They Rewarded?
• Innobucks
– A virtual online currency that can be traded in for
real tangible products and servic...
What Are Some Of The Tangible Benefits?
• $25 Gift Certificate To Restaurant
• Ride-out With Chief of Police
• Week Named ...
Ranking
• Participants Are Also Ranked Based Upon
Their Value To The System.
• This ranking, which we call a “reputation,”...
Leaderboards
What To Look For In A Platform?
• Graduated Idea Advancement (Idea Funnel)
• Mechanism That Encourage Sustainability
(Game...
Sneak Peak At Version 2
How Will Manor Labs Participate With OCW?
• Manor Labs will reward Individuals For
Participating in OCW Courses (“X”
Innob...
How Else Can This Be Applied?
INFORMATION ON-DEMAND
What is a QR Code?
• Stands for Quick Response (QR) Barcode
• Is A 2-D Barcode That Can Be Decoded (Using Free
Software) W...
1-1-1 4-1-1-1 1-2-3-1 2-3-1-1 1-4-1-1 2-2-1-2 2-2-2-1 1-1-1-1-1-1
http://www.cityofmanor.org/smartcodes/DF2342EFGKL39
What...
MANORMANOR
DI
GI
TA
L
ST
OP
In-Field Example
How To…
How To Enable Your Phone To Read QR-Codes
• Find A Compatible Reader For Your Phone
– iPhone: “I-Nigma” in the App Store
–...
How To Make A QR Code?
• Many Options Are Available:
– Online Based Generators:
• Google http://zxing.appspot.com/generato...
Manor’s SmartTour Program
• 24 QR-Codes (15 Equipped with RFID)
Currently Deployed.
• Current Codes Are Deployed On City
P...
Distributed 311 Program
SeeClickFix
5555
Social Media Program
Image Soure: ETHAN BLOCH, Flowtown
Data Source: PostRank
http://www.flowtown.com/blog/how-social-engag
2007 2008 2009
Total Cost= $0
Just A Few Other Projects...
Semantic Web
Emergency Management 2.0
Can It Be Replicated?
Voice
No Luke, it’s not “Helvetica“
Document Management- Google Docs (Free)
E-mail- Google Apps Standard (Free)
Collaboration- Manymoon (Free)
www.betacities.org
For More Information Visit
Did I Mention It Was All Done In Under 1 Month!
Where To Start?
Ways To Start
1. Form an Internal Innovation Committee (Start
Within Your Own Department)
2. Find A Platform To Help Harne...
Why Pass Power To The People?
Closing Thoughts
Any Questions?
Thank You For Your Time
Phil Tate
City Manager
ptate@cityofmanor.org
Text “Haisler” To 50500 For My Contact...
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
TML Annual Conference Presentation
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TML Annual Conference Presentation

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Presentation from the TML Annual Conference in Corpus Christi, Texas.

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  • Phil’s Slide
    A little history about Manor.
    Manor is a small community of roughly 5,800 people, just on the outskirts of Austin, Texas.
    Maybe some interesting facts?
  • Phil
    With traditional means of communication, you are unaware of who receives your message.
  • Phil
    With web 2.0, you know who your audience is and you can even track how your initial message is continuing to spread.
  • Qr-codes should not replace print media, only compliment print media
  • Now, I know in the guide it says this is not a technical presentation, so I’ll try to keep this part as brief as possible.
  • TML Annual Conference Presentation

    1. 1. Power to the People: Using Technology ForPower to the People: Using Technology For Government/Citizen InteractionGovernment/Citizen Interaction Phil Tate & Dustin Haisler Twitter Handles @dustinhaisler, @cityofmanor, @manorlabs
    2. 2. - About Manor - Gov 2.0 Overview - Manor’s Gov 2.0 Programs - Can It Be Replicated? - Where To Start Overview
    3. 3. About Manor
    4. 4. Where is Manor, Texas?
    5. 5. MANOR TECHNOLOGY Just Four Years Ago....
    6. 6. Gov 2.0 Overview
    7. 7. Gov 2.0Gov 1.0 by Kecko  by mlovitt 
    8. 8. Traditional Means of Communication CITY GOVERNMENT Gov 1.0
    9. 9. Communication With Gov 2.0 CITY  GOVERNMENT Gov 2.0
    10. 10. Manor’s Gov 2.0 Programs
    11. 11. in·no·va·tion • –noun • 1. something new or different introduced • 2. the act of innovating; introduction of  new things or methods. Internal or External?
    12. 12. Is The Crowd Wise? Flickr:mararie  Yes, But They Need Direction
    13. 13. Current Government Innovation? http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
    14. 14. Manor’s Innovation Process 1 2 3 4
    15. 15. The Platform www.ManorLabs.org
    16. 16. Step 1- Submit Idea 11 STAGE
    17. 17. Ideas Are Vetted By Users 1 Step 2- Idea Vetted By Participants STAGE
    18. 18. 2 Step 3- Reviewed By Department STAGE Is There Enough Information To Proceed? YES or NO
    19. 19. 3 STAGE Step 3- Reviewed By Innovation Committee
    20. 20. Ste 4 STAGE Step 4- Implemented or Aborted Flickr:camknows
    21. 21. Innovation Process Recap
    22. 22. What’s The Difference From Other Platforms?
    23. 23. Powered By Ideascale
    24. 24. Powered By Spigit
    25. 25. How Do You Make It Sustainable? Answer: Game Mechanics
    26. 26. Be Rewarded For Participation Users Receive “Innobucks” For Participation (Which Can Be Traded In For Real Products)
    27. 27. How Are They Rewarded? • Innobucks – A virtual online currency that can be traded in for real tangible products and services from the Manor Labs storefront. • Users receive Innobucks in various quantities depending upon the action they complete. – For example: Users receive 5,000 Innobucks when submitting an idea for us to consider. Twitter @manorlabs Web www.manorlabs.org
    28. 28. What Are Some Of The Tangible Benefits? • $25 Gift Certificate To Restaurant • Ride-out With Chief of Police • Week Named In Your Honor • Be Mayor For A Day
    29. 29. Ranking • Participants Are Also Ranked Based Upon Their Value To The System. • This ranking, which we call a “reputation,” is adjusted daily based on the other platform participants.
    30. 30. Leaderboards
    31. 31. What To Look For In A Platform? • Graduated Idea Advancement (Idea Funnel) • Mechanism That Encourage Sustainability (Game-Mechanics) • Idea Management Component (Project Management System)
    32. 32. Sneak Peak At Version 2
    33. 33. How Will Manor Labs Participate With OCW? • Manor Labs will reward Individuals For Participating in OCW Courses (“X” Innobucks Per Course) • Manor Labs will create a Certificate Program to encourage Open Courseware participation. • Publish 10 OCW courses by May 2012 – Examples: Urban Planning, Governmental Innovation, Persuasive Technology, etc. • Encourage other agencies to focus on empowering citizens with open education. Twitter @manorlabs Web www.manorlabs.org
    34. 34. How Else Can This Be Applied?
    35. 35. INFORMATION ON-DEMAND
    36. 36. What is a QR Code? • Stands for Quick Response (QR) Barcode • Is A 2-D Barcode That Can Be Decoded (Using Free Software) With Most Newer Model Camera Phones • QR Codes Have Different Levels Of Error Correction Built Into Them. Up To 30% Of The Image Can Be Covered Up Or Destroyed, While Still Having The Information Completely Readable. • Trackable (With URL Linking)
    37. 37. 1-1-1 4-1-1-1 1-2-3-1 2-3-1-1 1-4-1-1 2-2-1-2 2-2-2-1 1-1-1-1-1-1 http://www.cityofmanor.org/smartcodes/DF2342EFGKL39 What’s Encoded? What’s Encoded? What’s Encoded?
    38. 38. MANORMANOR DI GI TA L ST OP In-Field Example
    39. 39. How To…
    40. 40. How To Enable Your Phone To Read QR-Codes • Find A Compatible Reader For Your Phone – iPhone: “I-Nigma” in the App Store – Android: “Barcodes” in the Market – Or Try Going To www.i-nigma.mobi From Your Phone. – If All Else Fails Go To www.cityofmanor.org/qrcodereaders.xls For A Comprehensive List Of Other Compatible Readers • There are also numerous desktop readers (Quickmark, iCandy, etc.), and Google offers a free service to decode QR-code pictures if no reader is available.
    41. 41. How To Make A QR Code? • Many Options Are Available: – Online Based Generators: • Google http://zxing.appspot.com/generator/ • I-Nigma http://www.i-nigma.com • Touchatag http://www.touchatag.com • They Are All FREE!
    42. 42. Manor’s SmartTour Program • 24 QR-Codes (15 Equipped with RFID) Currently Deployed. • Current Codes Are Deployed On City Projects, Places of Interest, City Buildings, and even a Lift Station. • Businesses/Developer Training Program • Pilot Testing 20 Additional QR-Codes Affixed To City Vehicles. Total Cost of Program (Phase 1)? $400.00
    43. 43. Distributed 311 Program
    44. 44. SeeClickFix
    45. 45. 5555
    46. 46. Social Media Program
    47. 47. Image Soure: ETHAN BLOCH, Flowtown Data Source: PostRank http://www.flowtown.com/blog/how-social-engag 2007 2008 2009
    48. 48. Total Cost= $0
    49. 49. Just A Few Other Projects...
    50. 50. Semantic Web
    51. 51. Emergency Management 2.0
    52. 52. Can It Be Replicated?
    53. 53. Voice No Luke, it’s not “Helvetica“
    54. 54. Document Management- Google Docs (Free) E-mail- Google Apps Standard (Free) Collaboration- Manymoon (Free)
    55. 55. www.betacities.org For More Information Visit Did I Mention It Was All Done In Under 1 Month!
    56. 56. Where To Start?
    57. 57. Ways To Start 1. Form an Internal Innovation Committee (Start Within Your Own Department) 2. Find A Platform To Help Harness/Manage Ideas 3. Start Small With R&D 4. Find Higher Education Institutions & Private Companies To Partner With 5. Cookie Cut (Learn What Others Have Done, And Apply It)
    58. 58. Why Pass Power To The People? Closing Thoughts
    59. 59. Any Questions? Thank You For Your Time Phil Tate City Manager ptate@cityofmanor.org Text “Haisler” To 50500 For My Contact Information Dustin Haisler Assistant City Manager & CIO dhaisler@cityofmanor.org Text “Tate” To 50500 For My Contact Information
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