Power To The People
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Power To The People



Given at DIR Power to Purchase in Austin, Texas and Gov 2.0a Conference in OKC

Given at DIR Power to Purchase in Austin, Texas and Gov 2.0a Conference in OKC



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  • Phil With traditional means of communication, you are unaware of who receives your message.
  • Phil With web 2.0, you know who your audience is and you can even track how your initial message is continuing to spread.
  • Dustin When I first started looking at web 2.0, at first glance it looked like all of the changes I needed to implement were online. But overtime I quickly realized that there were many offline changes (CLICK) that I needed to implement.
  • Dustin

Power To The People Power To The People Presentation Transcript

  • Power to the People:  Using Technology for Government/Citizen Interaction Dustin Haisler Twitter Handles @dustinhaisler, @cityofmanor, @manorlabs
  • MANOR TECHNOLOGY Just Four Years Ago....
  • in·no·va·tion
    • – noun
    • 1. something new or different introduced
    • 2. the act of innovating; introduction of new things or methods.
    Internal or External?
  • Is The Crowd Wise? Flickr: mararie Yes , But They Need Direction
  • Current Government Innovation? http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
  • Manor’s Innovation Process 1 2 3 4
  • The Platform www.ManorLabs.org
  • Step 1- Submit Idea 1 1 STAGE
  • Ideas Are Vetted By Users 1 Step 2- Idea Vetted By Participants STAGE
  • 2 Step 3- Reviewed By Department STAGE Is There Enough Information To Proceed? YES or NO
  • 3 STAGE Step 3- Reviewed By Innovation Committee
  • Ste 4 STAGE Step 4- Implemented or Aborted Flickr: camknows
  • Innovation Process Recap
  • What’s The Difference From Other Platforms?
  • Powered By Ideascale
  • Powered By Spigit
  • How Do You Make It Sustainable ? Answer: Game Mechanics
  • Be Rewarded For Participation Users Receive “Innobucks” For Participation (Which Can Be Traded In For Real Products)
  • How Are They Rewarded?
    • Innobucks
      • A virtual online currency that can be traded in for real tangible products and services from the Manor Labs storefront.
    • Users receive Innobucks in various quantities depending upon the action they complete.
      • For example: Users receive 5,000 Innobucks when submitting an idea for us to consider .
    Twitter @manorlabs Web www.manorlabs.org
  • What Are Some Of The Tangible Benefits?
    • $25 Gift Certificate To Restaurant
    • Ride-out With Chief of Police
    • Week Named In Your Honor
    • Be Mayor For A Day
  • Ranking
    • Participants Are Also Ranked Based Upon Their Value To The System.
    • This ranking, which we call a “reputation,” is adjusted daily based on the other platform participants.
  • Leaderboards
  • What To Look For In A Platform?
    • Graduated Idea Advancement (Idea Funnel)
    • Mechanism That Encourage Sustainability (Game-Mechanics)
    • Idea Management Component (Project Management System)
  • Sneak Peak At Version 2
  • Collaborative Element – Share Value
  • How Will Manor Labs Participate With OCW?
    • Manor Labs will reward Individuals For Participating in OCW Courses (“X” Innobucks Per Course)
    • Manor Labs will create a Certificate Program to encourage Open Courseware participation.
    • Publish 10 OCW courses by May 2012
      • Examples: Urban Planning, Governmental Innovation, Persuasive Technology, etc.
    • Encourage other agencies to focus on empowering citizens with open education.
    Twitter @manorlabs Web www.manorlabs.org
  • How Else Can This Be Applied?
  • Information Dissemination
  • Distributed 311
  • How To Start? Rethink How You Interact With Citizens
  • Traditional Means of Citizen Interaction CITY GOVERNMENT CITIZENS
  • Interaction With Web 2.0 Tools CITY GOVERNMENT CITIZENS
  • Web 2.0 Online Offline
    • Social Networks
    • Open Data
    • Online Integration
    • Business Processes
    • Ways To Disseminate Data
    • Online/Offline Data Integration
  • Our Recommended Steps
    • Step 1 - Change In Thought Process
      • We Must Have An “Openness” To Being Open
    • Step 2- Change In Offline Processes
      • Evaluate & Change Existing Methods Of Dealing With Data
    • Step 3- Change in Online Processes
      • Focus On Web Presence & Accessibility
    • Step 4- Adaptation (Never Ends!)
      • Regular Review Of Technology Changes
  • Why Pass Power To The People? Closing Thoughts
  • Any Questions? Thank You For Your Time
    • Dustin Haisler, Assistant City Manager & CIO
    • (512) 272-5555
    • [email_address]
    Text “ Haisler ” To 50500 For My Contact Information MANOR .GOVFRESH.COM