Gov 2.0: Passing Power To The People
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Gov 2.0: Passing Power To The People

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Speech from October 18, 2010 at ICMA in San Jose, CA.

Speech from October 18, 2010 at ICMA in San Jose, CA.

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Gov 2.0: Passing Power To The People Gov 2.0: Passing Power To The People Presentation Transcript

  • Gov 2.0: Passing Power to the People
    Dustin Haisler, Assistant City Manager/CIO
    Twitter Handles @dustinhaisler, @cityofmanor, @manorlabs
  • Overview
    Overview
    - About Manor- Gov 2.0 Overview- Manor’s Gov 2.0 Programs- Can It Be Replicated?- Where To Start
  • About Manor, Texas
  • Where is Manor, Texas?
  • MANOR TECHNOLOGY
    Just Four Years Ago....
  • Gov 2.0 Overview
  • Gov 2.0
    Gov 1.0
    by Kecko
    by mlovitt
  • Traditional Means of Communication
    CITY
    GOVERNMENT
    Gov 1.0
  • Communication With Gov 2.0
    CITY
    GOVERNMENT
    Gov 2.0
  • Manor’s Gov 2.0 Programs
  • in·no·va·tion
    –noun
    1. something new or different introduced
    2. the act of innovating; introduction of new things or methods.
    Internal or External?
  • Is The Crowd Wise?
    Flickr:mararie
    Yes, But They Need Direction
  • Current Government Innovation?
    http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
  • Manor’s Innovation Process
    1
    2
    3
    4
  • The Platform
    www.ManorLabs.org
  • Step 1- Submit Idea
    STAGE
    1
    1
  • Ideas Are Vetted By Users
    Step 2- Idea Vetted By Participants
    STAGE
    1
  • Step 3- Reviewed By Department
    Is There Enough Information To Proceed?
    YES or NO
    STAGE
    2
  • Step 3- Reviewed By Innovation Committee
    STAGE
    3
  • Step 4- Implemented or Aborted
    STAGE
    Flickr:camknows
    4
  • Innovation Process Recap
  • What’s The Difference From Other Platforms?
  • Powered By Ideascale
  • Powered By Spigit
  • How Do You Make It Sustainable?
    Answer: Game Mechanics
  • Rewarding Civic Participation
    Users Receive “Innobucks” For Participation (Which Can Be Traded In For Real Products)
  • How Are They Rewarded?
    Innobucks
    A virtual online currency that can be traded in for real tangible products and services from the Manor Labs storefront.
    Users receive Innobucks in various quantities depending upon the action they complete.
    For example: Users receive 5,000 Innobucks when submitting an idea for us to consider.
  • What Are Some Of The Tangible Benefits?
    $25 Gift Certificate To Restaurant
    Ride-out With Chief of Police
    Week Named In Your Honor
    Be Mayor For A Day
  • Leaderboards
  • What To Look For In A Platform?
    Graduated Idea Advancement (Idea Funnel)
    Mechanism That Encourage Sustainability (Game-Mechanics)
    Idea Management Component (Project Management System)
  • How Else Can This Be Applied?
  • What is a QR Code?
    • Stands for Quick Response (QR) Barcode
    • Is A 2-D Barcode That Can Be Decoded (Using Free Software) With Most Newer Model Camera Phones
    • QR Codes Have Different Levels Of Error Correction Built Into Them. Up To 30% Of The Image Can Be Covered Up Or Destroyed, While Still Having The Information Completely Readable.
    • Trackable (With URL Linking)
  • What’s Encoded?
    1-1-1 4-1-1-1 1-2-3-1 2-3-1-1 1-4-1-1 2-2-1-2 2-2-2-1 1-1-1-1-1-1
    What’s Encoded?
    http://www.cityofmanor.org/smartcodes/DF2342EFGKL39
    What’s Encoded?
  • MANOR
    DIGITAL STOP
    In-Field Example
  • Manor’s SmartTour Program
    24 QR-Codes (15 Equipped with RFID) Currently Deployed.
    Current Codes Are Deployed On City Projects, Places of Interest, City Buildings, and even a Lift Station.
    Businesses/Developer Training Program
    Pilot Testing 20 Additional QR-Codes Affixed To City Vehicles.
    Total Cost of Program (Phase 1)?
    $400.00
  • Distributed 311 Program
  • SeeClickFix
  • Social Media Program
  • Can It Be Replicated?
  • For More Information Visit
    www.betacities.org
    Did I Mention It Was All Done In Under 1 Month!
    47
  • Where To Start?
  • Ways To Start
    Form an Internal Innovation Committee (Start Within Your Own Department)
    Find A Platform To Help Harness/Manage Ideas
    Start Small With R&D
    Find Higher Education Institutions & Private Companies To Partner With
    Cookie Cut (Learn What Others Have Done, And Apply It)
  • Closing Thoughts
    Why Pass Power To The People?
  • Any Questions?Thank You For Your Time
    Dustin Haisler
    Assistant City Manager & CIO
    dhaisler@cityofmanor.org
    Text “Haisler” To 50500 For My Contact Information