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The Referral Engine

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Teaching your business to market itself based on the book, The Referral Engine from best selling author John Jantsch - http://referralenginebook.com

Teaching your business to market itself based on the book, The Referral Engine from best selling author John Jantsch - http://referralenginebook.com

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  • 1. The Referral EngineTeaching Your Business To Market Itself
    John Jantsch
    Duct Tape Marketing
    Twitter: @ducttape - #dtmtexas
  • 2. The realities of referral
    @ducttape - #dtmtexas
  • 3. #1 People make referrals because they need to
    @ducttape - #dtmtexas
  • 4. #2 All business involves risk
    @ducttape - #dtmtexas
  • 5. #3 Nobody talks about boring businesses
    @ducttape - #dtmtexas
  • 6. #4 Consistency builds trust
    @ducttape - #dtmtexas
  • 7. #5 Marketing is a system
    @ducttape - #dtmtexas
  • 8. Definition of Marketing
    @ducttape - #dtmtexas
  • 9. 4Ps vs. 4Cs
    @ducttape - #dtmtexas
  • 10. Content
    @ducttape - #dtmtexas
  • 11. Context
    @ducttape - #dtmtexas
  • 12. Connection
    @ducttape - #dtmtexas
  • 13. Community
    @ducttape - #dtmtexas
  • 14. Digital interactivity is now at the center of marketing
    @ducttape - #dtmtexas
  • 15. The funnel is broken
    “When it comes to lead and referral generation, customer experience is the new black.”
  • 16. The Marketing Hourglasssm
    @ducttape - #dtmtexas
    © Duct Tape Marketing – all rights reserved
  • 17. Filling the gaps – product and process questions
    @ducttape - #dtmtexas
    © Duct Tape Marketing – all rights reserved
  • 18. The Referral Engine System
    @ducttape - #dtmtexas
  • 25. Authentic strategy
    • Ideal customer
    • 26. Core talkable difference
    • 27. Supporting elements
    • 28. Culture to match
    • 29. Expectation
    @ducttape - #dtmtexas
  • 30. Content that builds trust
    @ducttape - #dtmtexas
  • 35. Content that educates
    @ducttape - #dtmtexas
  • 40. Customer community
    @ducttape - #dtmtexas
  • 45. Partner community
    @ducttape - #dtmtexas
  • 50. Execution
    • Collection
    • 51. Results review
    • 52. Moments of truth
    @ducttape - #dtmtexas
  • 53. Follow-up
    @ducttape - #dtmtexas
  • 57. Small business email evolution
    John Jantsch
    • author of Duct Tape Marketing andThe Referral Engine
    • 58. Forbes favorite for marketing
    @ducttape - #dtmtexas

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