NTA Presentation by Tim Gaston

  • 216 views
Uploaded on

Dublinked Transport DubMeet - December 2012

Dublinked Transport DubMeet - December 2012

More in: Technology , Business
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
No Downloads

Views

Total Views
216
On Slideshare
0
From Embeds
0
Number of Embeds
2

Actions

Shares
Downloads
0
Comments
0
Likes
1

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. www . TransportForIreland . ie public transport Data event Tim Gaston – Integrated Ticketing Scheme Director Thursday 6th December 2012 Tallaght Stadium
  • 2. The Original Vision A common payment mechanism for travel:        Is simple and intuitive – easily understood Works in a similar way on all modes Supports fair competition between operators Is fast and reliable Reduces the likelihood of fraud Has the full confidence of customers, staff, transport operators and Regulators Supported by an easily recognisable brand.
  • 3. Government Suppliers Design – Sequoia Back Office – IBM/MSI SCIMs – RTT Equipment for CBO’s – Mapflow/Avego Participants National Transport Authority Dublin Bus (Parkeon) Iarnród Éireann (S&B) Luas (S&B) Bus Éireann (Parkeon) Hosting – Eircom ITS Operator Comms – PlanNet 21 HP/Payzone: • Back office operations • Card supply & issuing • Customer Support • EPOS network Commercial Bus Operators (Mapflow/Avego) Non-transit (future)
  • 4. Leapcard Integration Approach Card Personalisation Card Supply Help Centre System (HCS) Telephone Helpdesk Website Scheme Manager Clearing System Card / Application / Product Issuer ITS Access Point (ITSAP) Private Bus Operators Dublin Bus Bus Éireann Depot Systems Inspection Devices CBO Bus Devices On-Bus Devices Irish Rail Transport Operator Domains Gates Payzone Sales Agents Luas Central Systems TVMs Platform Validators POS Terminals Smart Card Interface Module (SCIM) ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard ITS Scheme Smartcard 4
  • 5. KEY HIGHLIGHTS Total Cards issued Cumulative (30 Oct) 7,666 Irish Rail replacements 3,106 Payzone sales 97,097 Web sales 26,306 Student travel Leap cards 28,473 Irish Rail TVM sales Total Card Issues Luas replacements 6,263 168,910 Top-up Value Cumulative €18.7 million Usage Value Cumulative €17.6 million Total journeys 9.9 million
  • 6. Total (n=252) % Very satisfied Overall satisfaction is positive with nearly 9 in 10 people scoring satisfied or very satisfied (this is a high score by anyone’s standards) 89% Satisfied Neutral Dissatisfied Very dissatisfied Mean 4.38
  • 7. Private Buses Bus Éireann + + + School & Student travel cards + Ticket products on Leap Cards Instant TopUp using direct debits + + Annual/Monthly passes Smart Ticketing, e.g. capping Public Services Card for Free Travel will be integrated
  • 8. Q3 • Luas & Iarnród Éireann vending being enabled for web collection √ • Iarnród Éireann vending of card sales & top ups √ • Student travel card scheme launch√ • Bus Éireann customer pilot√ Q4 • • • • Fare capping on Luas Auto-top facility customer pilot Bus Éireann launch Additional private bus operators Q1/Q2 • • • • Fare capping on Iarnród Éireann & Dublin Bus Taxsaver annual & monthly cards Range of time-based products Integration with Free Travel Scheme
  • 9. Service control Schedules NTA/Operator On Vehicle/ Route Planning • Predictions • Ticketing • On Bus info Punctuality, Reliability, % operated, where delays occur Bus Statistics
  • 10. Service control Schedules Agreed schedule Control Centre Curtailments cancellations Additions Crisis Management Operator Data system On Vehicle System Route Planning Vehicle RTPI central system Bus Statistics •Predictions •Ticketing •On Bus info Real time Signs, Web, e tc..
  • 11. Schedule output to journey planner Service control Schedules Agreed schedule Data Management System Control Centre Curtailments cancellations Additions Crisis Management Operator Data system On Vehicle System Route Planning Vehicle RTPI central system •Predictions •Ticketing •On Bus info Bus Statistics LEAP system Real time Signs, Web, e tc..
  • 12. Each arrow will have implications  Operators requirements and responsibilities    Vehicle Control and Monitoring Equipment Control and Monitoring Process of technical and operational resolution (resources)  NTA responsibilities   Data interface requirements Process of technical and operational resolution (resources)  Penalties
  • 13. Opportunity National Scheme • Urban Centres • Long Distance • Free travel • X-border services Opportunity Joint Offerings • Taxis • Dublin Bikes • Dublin Tourist card • Car Parking • Event ticketing Opportunity New technologies • Contactless EMV • NFC
  • 14. Questions? Tim.gaston@nationaltransport.ie