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Out of the Fog and Into the Cloud: How to Make More Money with Simp
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Out of the Fog and Into the Cloud: How to Make More Money with Simp


SimpleSignal offers customizable solutions for voice and video allowing the customers to use any device. Finally, a solution that allows for integration to a customer's workflow. …

SimpleSignal offers customizable solutions for voice and video allowing the customers to use any device. Finally, a solution that allows for integration to a customer's workflow.

In this presentation, you will learn:

~ How to sell managed services in addition to voice and hosted pbx
~ How to create a compelling offer through customized UC&C
~ How to become a valued UC&C expert
~ What CEBP is and how to use it
~ The most important elements of the migratory path

Published in Education , Business , Technology
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  • 1. “Out of the Fog and Into the Cloud” Text Text Text Michael Sterl Executive Vice President
  • 2. You’ve Chosen the Right Company• Founded in 2004• Pioneers in the VoIP Space• Focused on Cloud-Based Unified Communications• Domestic & Global Reach• Profitable• Privately Funded - No VC Limitations• Inc 500/5000 Award - Fastest Growing Companies
  • 3. What We Do - Simplified
  • 4. What We Do - Simplified
  • 5. What We Do - Simplified
  • 6. What We Do - Simplified
  • 7. What We Do - Simplified
  • 8. What We Do - Simplified
  • 9. Get Ready for A Paradigm ShiftNew Communications TechnologiesDemand A New Business Model
  • 10. Talk is Cheap... The Money is in the Cloud!
  • 11. We Live in a Hosted World
  • 12. From Personal Productivity to Business Productivity2B videos viewed on 3.5B pieces of YouTube content shared each every day week on Facebook 70% of employees want better social media tracking tools 1.3M Tweetssent every hour
  • 13. A Look Into the Future• Voice is just an app...However it’s the killer app• Managed services is hot and getting hotter• Services will be bundled to produce an "office in a cloud”• The location of the worker is anywhere• Collaboration will be everywhere
  • 14. Three Platforms Voice Desktop Mobile
  • 15. 4G Integration Migratory Path to the Ultimate UC&C The Other Guys’ Mobility IP Voice Product But Then Provides The Ultimate Call Recording Team Collaboration Platform Provides Calendaring Cheap Dial Tone Documents & Files Instant Messaging Messaging (voicemail, email fax, voice to text) Presence & Status Begins With Carrier-Grade Voice Integrated Workflow Applications Video/Multi-point Conferencing Web/Data ConferencingSimpleSignal HD Audio Conferencing Voice
  • 16. Create a Compelling Offer Through Customized UC&C• Understand the customer’s business• Know where their pain points are• Create a solution that addresses their unique needs • To effectively do this you need to know the product
  • 17. Becoming a Valued UC&C Expert• Keep your head in the cloud • Learn and understand the essential elements of UC&C • Learn how SimpleSignal UC features, apps and innovative mashups combine to create the ultimate collaborative platform • Learn to tell the story of Telco past, present and future
  • 18. Communications Enabled Business ProcessesCEBP causes huge competitive andoperational advantages CEBP can transform an organization and make them very sticky CEBP is not easy Demands a solution selling process Longer sales cycle Longer sales cycle
  • 19. Voice• Superior Quality of Service• Reliability Guaranteed - “5 Nines”• Geographical Redundancy• 24/7/365 NOC• Not Open Source - Industry-Leading Broadsoft Softswitch• On-Net and Off-Net Solutions
  • 20. Audio Conferencing• Wide Band Audio Codec g.722• HD Audio Conferencing Bridge• Flat Rate Up To 100 Participants
  • 21. Web/Data Conferencing• Desktop Screenshare • Use Instant Meetings or Persistent Meeting Rooms • Java Based - Browser Agnostic • Share Private Presentations, Documents or Applications With Work Groups Internally and Externally.
  • 22. Messaging• Voicemail • Voicemail to Email • MWI (Message Waiting Indicator) • Voice-to-Text (Voicemail Transcription)• Fax (Inbound & Outbound) Via Email • (Mail Client Agnostic)
  • 23. Instant Messaging• The Killer App of UC• Efficient Communication• It’s Replacing Email and Voicemail• One-to-One• One-to-Many (Single to Multi-Point)• Integrated With Presence & Status
  • 24. Presence & Status• Presence Shows Availability to Talk, Chat, or Share• Status is the Brief Message People See When Looking at Your Profile (e.g. In a Meeting, At Lunch, etc.)• Talk or Chat Available Through Single Portal
  • 25. Calendaring• Hosted Exchange Server• Google Calendar Integration
  • 26. Video/Multi-Point Conferencing• Instant N-Way High-Quality Video Conferencing• VVX-1500 to Video Softphone• Polycom mobile app (M100 & M500)• H.323 Support
  • 27. From Connecting Devices to Connecting People VIDEO is the new voice! $8B+ & 35% CAGR - $20B+ with services It’s all about collaboration Source: IDC & Wainhouse Research
  • 28. Team Collaboration• Anytime, Anywhere, Cloud- Based Collaboration • Using UC Makes Virtual Collaboration a Reality
  • 29. Integrated Workflow Applications• CRM Integration • Salesforce • ACT!• Microsoft Outlook Integration• Internet Explorer Integration• Mozilla Firefox Integration
  • 30. Documents & Files• Document Sharing • Thru IM • Thru Sharepoint• Offsite Data Storage • Secured Data Centers• Remote Backup • Restore Capabilities
  • 31. Mobility• Integrates the Phone on Your Desk With The Phone in Your Pocket• One Number Rings All Your Phones• Mobile Softphone App• Mobile Device Softphone With Video (iPad, iPhone, Android)
  • 32. 4G Integration• 4G/LTE Enables New Leaps in Mobility Over Any Supported Device (BYOD)
  • 33. “Out of the Fog and Into the Cloud” Thank You! Any Questions?