Recruiting for sales, customer service and Install technicians done right

1. Driving
Revenue by
Sales Recruitment Optimization Recruiting
Better Sales
Talent
© 2012 ACA Talent. All rights reserved. 1

2. ACA Talent Solutions
Sales Recruitment Optimization (SRO)
Laser-focused RPO for sales & customer-facing positions
Professional Search
Professional, executive recruiting with high-volume resources
Project Management
Managing high-volume recruiting over a specific window of time
Recruitment Technology
Technology solutions to improve efficiency and drive results
© 2012 ACA Talent. All rights reserved. 2

3. Business Challenge
Increase productivity
Maximize revenue opportunities
Expand market share
How to do this with your current players?
© 2012 ACA Talent. All rights reserved. 3

4. Key Sales Players
A B
C D
© 2012 ACA Talent. All rights reserved. 4

5. 20% of your sales
team generate 80%
of your revenue.
© 2012 ACA Talent. All rights reserved. 5

6. How could you
maximize revenue
generation?
© 2012 ACA Talent. All rights reserved. 6

7. Recruiting & Revenue:
The Correlation
How much revenue is each
rep responsible for?
What is your time-to-fill?
What is your turnover rate?
Recruiting directly affects revenue.
© 2012 ACA Talent. All rights reserved. 7

8. The True Cost of Vacancy
Knowledge
Relationships
Productivity
Revenue
Market Share
How can you minimize these costs . . .
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9. . . . While accelerating revenues?
© 2012 ACA Talent. All rights reserved. 9

10. The Path to Success with ACA Talent
1. Grow revenue by recruiting better talent faster
2. Over a decade of sales recruitment experience
3. Placed over 10,000 sales candidates in 2009
4. Recognized by Inc. Magazine’s as one of the fastest
growing companies to watch
© 2012 ACA Talent. All rights reserved. 10

11. Why ACA Talent?
Dedicated Team of Sales Specialists
Scalable Programs
Process-Driven Approach
Flexible Technology
Cost-Effective Pricing
Results-Oriented Solutions
True Partnership, Proven Results
© 2012 ACA Talent. All rights reserved. 11

12. What We’re Not
Global
Generalists
Offshoring
Just a Vendor
The Biggest
© 2012 ACA Talent. All rights reserved. 12

13. Client Portfolio
Since our inception, ACA Talent has processed over a
million candidates on behalf of our clients:
© 2012 ACA Talent. All rights reserved. 13

14. Practice Specialties
Sales Recruitment Optimization (SRO)
Professional Search
Project Management
Recruitment Technology
© 2012 ACA Talent. All rights reserved. 14

15. What is
Sales Recruitment Optimization?
Driving revenues
by improving
recruitment
processes
Doing More with Less, Efficiently
© 2012 ACA Talent. All rights reserved. 15

16. Expert Sales Recruiters
 Recruit customer-facing positions
 Share the “sales mentality”
 Profiling beyond the resume
 Understand position nuances
 Execute proven best practices
 Improve Manager’s hiring
ef fectiveness
© 2012 ACA Talent. All rights reserved. 16

17. How Recruitment Process Goes Off Track
1. Too long/too slow
2. Not enough candidates
3. Not the right candidates
4. Inefficiently uses resources
5. Unable to flex to meet volumes
6. No technology/wrong technology
© 2012 ACA Talent. All rights reserved. 17

18. A solid process
is your roadmap
to success.
© 2012 ACA Talent. All rights reserved. 18

19. Recruitment Process Overview
Hiring
Candidate Manager Background Post-Hire
Sourcing Interview Check Follow-Ups
Recruiter Offer Onboarding
Interview Management
1. Efficient
2. Strong candidate pipeline
3. Targeted candidate profiles
4. Integrates with resources
5. Flexible & scalable
6. Powered by recruitment technology
© 2012 ACA Talent. All rights reserved. 19

20. Recruitment Technology
Talent Tracker puts you in the
driver’s seat
 Control candidate pipelines
 Manage open positions
 Capture recruitment activities
 Flex with hiring volumes
 Support legal compliance
 Automate repetitive actions
 Create meaningful reporting
 Drive CPI
© 2012 ACA Talent. All rights reserved. 20

21. Putting Data to Work
Determine meaningful measures of success
Stage management
Conversion rates
Turnover
Post-hire performance
Cost-per-Hire
EEO/OFCCP compliance
© 2012 ACA Talent. All rights reserved. 21

22. Practice Specialties
Sales Recruitment Optimization (SRO)
Professional Search
Project Management
Recruitment Technology
© 2012 ACA Talent. All rights reserved. 22

23. Professional Search
Management, Executives
In-depth analysis
Integrated technology
Reporting & Metrics
Extensive databases &
professional networks
Targeted Search, Specialized Solutions
© 2012 ACA Talent. All rights reserved. 23

24. Search Specialties
Sales
Marketing
Engineering
Human Resources
Operations
Supply Chain
© 2012 ACA Talent. All rights reserved. 24

25. Industries Served
Distribution
Manufacturing
CPG
Pharmaceutical
Healthcare
Security
Technology
© 2012 ACA Talent. All rights reserved. 25

26. Practice Specialties
Sales Recruitment Optimization (SRO)
Professional Search
Project Management
Recruitment Technology
© 2012 ACA Talent. All rights reserved. 26

27. Project Management
Fluctuations in volumes
End-to-end recruitment
Workforce management
Multimedia advertising
On-site recruiting team
Recruitment technology
Reporting & metrics
Seasonal Hires, Scalable Solutions
© 2012 ACA Talent. All rights reserved. 27

28. Practice Specialties
Sales Recruitment Optimization (SRO)
Professional Search
Project Management
Recruitment Technology
© 2012 ACA Talent. All rights reserved. 28

29. Online Career Centers
Online destination
Integrate with ATS
Educate about positions
Engage candidates
Brand your workplace
Transforming the Candidate Experience
© 2012 ACA Talent. All rights reserved. 29

30. Client Portals
Online destination
Integrate with ATS
Real-time reporting
Customized scorecards
Steering Recruitment & Retention
© 2012 ACA Talent. All rights reserved. 30

31. In Summary
Sales Recruitment Optimization (SRO)
Laser-focused RPO for sales & customer-facing positions
Professional Search
Professional, executive recruiting with high-volume resources
Project Management
Managing high-volume recruiting over a specific window of time
Recruitment Technology
Technology solutions to improve efficiency and drive results
© 2012 ACA Talent. All rights reserved. 31

32. Let’s Go!
© 2012 ACA Talent. All rights reserved. 32