“We Speak Your Language”Talent Acquisition Talent Development
Creating a Culture of Success
“We Speak Your Language”
What is a culture of Success?
“We Speak Your Language”
What is Success?
• ROI-Financial return
• Low Turnover
• Growth
• Developmental Opportunities
• C...
“We Speak Your Language”
Lack of Success
• Chaos
• Restructuring
• Loss of market share
• Termination of operations
• Fina...
“We Speak Your Language”
Organizational Chaos
“We Speak Your Language”
How does Culture help?
• Employees are excited-engaged
– They work harder
– They stay longer
– Co...
“We Speak Your Language”
How do we describe culture?
• “a pattern of shared basic assumptions that a
group learned as it s...
“We Speak Your Language”
More on Culture
• “the way we do things around here”
Terry Deal-Allen Kennedy
“We Speak Your Language”
Measuring Culture
• Kim Cameron and Robert Quinn (University of
Michigan) have devised the OCAI t...
“We Speak Your Language”“We Speak Your Language”
Cameron & Quinn-OCAI
Flexibility & Discretion
Stability & Control
Externa...
“We Speak Your Language”
What should your culture be?
• That depends
– Stage of the company
– Future plans
– Leadership
– ...
“We Speak Your Language”
Defining Culture
• OCAI method
– Types of questions
• Dominant characteristics
• Organizational l...
“We Speak Your Language”
Question example
5. Strategic Emphases Now Preferred
A The organization emphasizes human developm...
“We Speak Your Language”
Results
“We Speak Your Language”
More on Culture
• Bolman and Deal
– Reframing Organizations
• Lencioni
– The Advantage
• Schein
–...
“We Speak Your Language”
Four Frames
• Structural
– Follow the rules
• Human Resources
– What’s good for the employees?
• ...
“We Speak Your Language”
Organizational Culture
• Is both a product and a process
• Culture has many elements
– Story
– My...
“We Speak Your Language”
Culture in action
“We Speak Your Language”
Moving ahead
• In order to be
successful, we must
understand our culture
first.
– Diagnosing cult...
“We Speak Your Language”
Cultures for success
• Fit is important
– Organizational phase
– Leadership
– Strategy
–Vision
“We Speak Your Language”
How can you utilize culture?
• First, understand your culture
• Second, engage others
• Third, ga...
“We Speak Your Language”
“We Speak Your Language”
Dan Ryan
Principal
1550 West McEwen Drive
Suite 300 PMB 8
Franklin,TN 37067
+1 615 202 0883 cell
...
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Creating a culture of success

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This presentation was given at the World Training Congress in Mumbai, India. This event took place at the Taj Lands End Hotel and Conference Center in February 2014.

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Transcript of "Creating a culture of success "

  1. 1. “We Speak Your Language”Talent Acquisition Talent Development Creating a Culture of Success
  2. 2. “We Speak Your Language” What is a culture of Success?
  3. 3. “We Speak Your Language” What is Success? • ROI-Financial return • Low Turnover • Growth • Developmental Opportunities • Customer Satisfaction What else?
  4. 4. “We Speak Your Language” Lack of Success • Chaos • Restructuring • Loss of market share • Termination of operations • Financial ruin
  5. 5. “We Speak Your Language” Organizational Chaos
  6. 6. “We Speak Your Language” How does Culture help? • Employees are excited-engaged – They work harder – They stay longer – Companies are more successful!
  7. 7. “We Speak Your Language” How do we describe culture? • “a pattern of shared basic assumptions that a group learned as it solved its problems of external adaptation and integration, that has worked well enough to be considered valid and therefore taught to new members as the correct way to perceive, think and feel in relation to those problems.” Edgar Schein
  8. 8. “We Speak Your Language” More on Culture • “the way we do things around here” Terry Deal-Allen Kennedy
  9. 9. “We Speak Your Language” Measuring Culture • Kim Cameron and Robert Quinn (University of Michigan) have devised the OCAI to measure organizational culture in a qualitative manner • They have four frames they use: – Clan – Adhocracy – Hierarch – market
  10. 10. “We Speak Your Language”“We Speak Your Language” Cameron & Quinn-OCAI Flexibility & Discretion Stability & Control ExternalFocus&Differentiation InternalFocus&Integration Clan • Extended Family • Mentoring • Nurturing • Participation Adhocracy • Dynamic • Entrepreneurial • Risk-taking • Values innovation Hierarchy • Structure • Control • Coordination • Efficiency • Stability Market • Results oriented • Gets the job done • Values competition • Achievement
  11. 11. “We Speak Your Language” What should your culture be? • That depends – Stage of the company – Future plans – Leadership – Internal/External factors
  12. 12. “We Speak Your Language” Defining Culture • OCAI method – Types of questions • Dominant characteristics • Organizational leadership • Management of employees • Organizational glue • Strategic emphasis • Criteria of success
  13. 13. “We Speak Your Language” Question example 5. Strategic Emphases Now Preferred A The organization emphasizes human development. High trust, openness, and participation persist. B The organization emphasizes acquiring new resources and creating new challenges. Trying new things and prospecting for opportunities are valued. C The organization emphasizes competitive actions and achievement. Hitting stretch targets and winning in the marketplace are dominant. D The organization emphasizes permanence and stability. Efficiency, control and smooth operations are important. Total 100 100
  14. 14. “We Speak Your Language” Results
  15. 15. “We Speak Your Language” More on Culture • Bolman and Deal – Reframing Organizations • Lencioni – The Advantage • Schein – Organizational Culture & Leadership • Deal & Kennedy – Corporate Cultures
  16. 16. “We Speak Your Language” Four Frames • Structural – Follow the rules • Human Resources – What’s good for the employees? • Political – Allocation of scarce resources; power • Symbolic – What does this mean?
  17. 17. “We Speak Your Language” Organizational Culture • Is both a product and a process • Culture has many elements – Story – Myth – Practice • What culture stories come to mind in your organization?
  18. 18. “We Speak Your Language” Culture in action
  19. 19. “We Speak Your Language” Moving ahead • In order to be successful, we must understand our culture first. – Diagnosing culture is essential
  20. 20. “We Speak Your Language” Cultures for success • Fit is important – Organizational phase – Leadership – Strategy –Vision
  21. 21. “We Speak Your Language” How can you utilize culture? • First, understand your culture • Second, engage others • Third, gain agreement • Fourth, move ahead • Fifth, check your progress
  22. 22. “We Speak Your Language”
  23. 23. “We Speak Your Language” Dan Ryan Principal 1550 West McEwen Drive Suite 300 PMB 8 Franklin,TN 37067 +1 615 202 0883 cell +1 615 656 3535 office Dan@Ryansearch.net http://ryansearch.net
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