Creating a Culture of Success

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I gave this presentation to the Tennessee Association of Colleges and Employers at a Lunch & Learn Session on November 1, 2013 at Trevecca Nazarene University

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Creating a Culture of Success

  1. 1. Creating a Culture of Success “We Talent Acquisition Speak Your Language” Development Talent
  2. 2. What is a culture of Success? “We Speak Your Language”
  3. 3. What is Success? • • • • • ROI-Financial return Low Turnover Growth Developmental Opportunities Customer Satisfaction What else? “We Speak Your Language”
  4. 4. Lack of Success • • • • • Chaos Restructuring Loss of market share Termination of operations Financial ruin “We Speak Your Language”
  5. 5. Organizational Chaos “We Speak Your Language”
  6. 6. How does Culture help? • Employees are excited-engaged – They work harder – They stay longer – Companies are more successful! “We Speak Your Language”
  7. 7. How do we describe culture? • “a pattern of shared basic assumptions that a group learned as it solved its problems of external adaptation and integration, that has worked well enough to be considered valid and therefore taught to new members as the correct way to perceive, think and feel in relation to those problems.” Edgar Schein “We Speak Your Language”
  8. 8. More on Culture • “the way we do things around here” Terry Deal-Allen Kennedy “We Speak Your Language”
  9. 9. Measuring Culture • Kim Cameron and Robert Quinn (University of Michigan) have devised the OCAI to measure organizational culture in a qualitative manner • They have four frames they use: – – – – Clan Adhocracy Hierarch market “We Speak Your Language”
  10. 10. Clan • • • • Adhocracy • • • • Extended Family Mentoring Nurturing Participation Hierarchy • • • • • Structure Control Coordination Efficiency Stability Dynamic Entrepreneurial Risk-taking Values innovation Market • • • • Results oriented Gets the job done Values competition Achievement Stability & Control “We Speak Your Language” “We Speak Your Language” External Focus & Differentiation Internal Focus & Integration Flexibility & Discretion Cameron & Quinn-OCAI
  11. 11. What should your culture be? • That depends – Stage of the company – Future plans – Leadership – Internal/External factors “We Speak Your Language”
  12. 12. Defining Culture • OCAI method – Types of questions • • • • • • Dominant characteristics Organizational leadership Management of employees Organizational glue Strategic emphasis Criteria of success “We Speak Your Language”
  13. 13. Question example 5. Strategic Emphases A B C D Now Preferred 100 100 The organization emphasizes human development. High trust, openness, and participation persist. The organization emphasizes acquiring new resources and creating new challenges. Trying new things and prospecting for opportunities are valued. The organization emphasizes competitive actions and achievement. Hitting stretch targets and winning in the marketplace are dominant. The organization emphasizes permanence and stability. Efficiency, control and smooth operations are important. Total “We Speak Your Language”
  14. 14. Results “We Speak Your Language”
  15. 15. More on Culture • Bolman and Deal – Reframing Organizations • Lencioni – The Advantage • Schein – Organizational Culture & Leadership • Deal & Kennedy – Corporate Cultures “We Speak Your Language”
  16. 16. Four Frames • Structural – Follow the rules • Human Resources – What’s good for the employees? • Political – Allocation of scarce resources; power • Symbolic – What does this mean? “We Speak Your Language”
  17. 17. Organizational Culture • Is both a product and a process • Culture has many elements – Story – Myth – Practice • What culture stories come to mind in your organization? “We Speak Your Language”
  18. 18. Culture in action “We Speak Your Language”
  19. 19. Moving ahead • In order to be successful, we must understand our culture first. – Diagnosing culture is essential “We Speak Your Language”
  20. 20. Cultures for success • Fit is important – Organizational phase – Leadership – Strategy – Vision “We Speak Your Language”
  21. 21. How can you utilize culture? • • • • • First, understand your culture Second, engage others Third, gain agreement Fourth, move ahead Fifth, check your progress “We Speak Your Language”
  22. 22. “We Speak Your Language”
  23. 23. Dan Ryan Principal 1550 West McEwen Drive Suite 300 PMB 8 Franklin,TN 37067 615 202 0883 cell 615 656 3535 office Dan@Ryansearch.net http://ryansearch.net “We Speak Your Language”

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