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The top 10 dumb things that recruiters do
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The top 10 dumb things that recruiters do


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Results from a survey that identified dumb things that recruiters do

Results from a survey that identified dumb things that recruiters do

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  • 1. The Top 10 Dumb Things That Recruiters Do © Dr John Sullivan 1
  • 2. Let’s start with a questionWhat keeps CEO’s up at night? 2
  • 3. What are the business areas where CEO’s expect the most change?1. Engagement with the Board of Directors2. Capital structure3. Focus on corporate reputation & rebuilding trust4. Organizational structure (including M&A)5. Investment decisions6. Approaches to managing risk7. Strategies for managing talent 3
  • 4. What is the #1 business issue for CEO’s? PwC 14th annual global CEO survey 2011 4
  • 5. Conclusion - Because CEO’s now know our importanceIf you are not currently getting a boatload of moneyfrom your executives… something is wrong!And realize that…our area is where CEO’s expect the most change 5
  • 6. Well if CEO’s expect major changes… There are two basic ways to dramatically change recruiting 1. Do more of the smart things 2. Stop doing the dumb things 6
  • 7. The approach we used to identify the dumb things We did an extensive lit. search Compiled a master list of the top 30 dumb things Provided an opportunity for recruiters to vote on and Twitter to narrow down the list Today we will present and discuss the results here at SMA 7
  • 8. The top 10 dumb things recruiters do7. Assuming interviews are accurate(Consequences – bad hires, more turnover, no forward thinkers)(Action step – track their success rate, supplement them with real problems)8. Using active approaches for passive candidates(Consequences – never see postings, lose top candidates)(Action step – ID the approaches that work best for non-job seekers)9. Not prioritizing jobs(Consequences - lost rev, low budgets, perceived as not bus. like)(Action step – treat rev/ rev impact & mission critical jobs special)10. Not identifying job acceptance criteria(Consequences - hurts marketing/ attracting & selling passives)(Action step – house buying magnitude, ask in the initial interview) 8
  • 9. The top 10 dumb things recruiters do4.Not learning the business(Consequences – mgrs & candidates ignore you, low bus. impact) .(Action steps – one day hiring, interview Friday, video interviews)5. Using the same rec. process for different level jobs(Consequences – no returned calls, slow hiring & low qual. hires)(Action steps – 1 day hiring, interview Friday, video interviews)6.Making slow hiring decisions(Consequences – those with multi-offers gone, frustrated mgrs., rev. loss)(Action steps – one day hiring, interview Friday, video interviews) 9
  • 10. The top 3 dumbest things that recruiters do1.Not managing the candidate experience(Consequences – hurt brand, lose customers, they extrapolate)(Action steps – measure satisfaction, visit, ask in orientation)2.Expecting dull position descriptions to attract(Consequences – competitors get the best, mgrs. frustrated)(Action steps – call marketing, compare them, drop comp.)3.Not taking advantage of EE referrals(Consequences – loss of volume, quality, assessment & selling)(Action steps – responsiveness, tie to social media, proactive) 10
  • 11. The other 20 dumb things that recruiters doNot quantifying the $ impact of hires Assuming resumes are accurateNot measuring the quality of hire Assuming that rec. tools workNot preparing for innovators Dropping the overqualifiedUnderutilizing mobile Dropping job jumpersTrial-and-error social media use Dropping rejected candidatesFailing to develop a business case Overemphasis on the pastNot learning fast Using generic competenciesNot looking if a competitor is hiring Being a requisition coordinatorFailing to use the best sources E. brands that don’t differentiateMistaking software as solutions Allowing hiring managers to hire for their needs
  • 12. Did I make you think?Let’s take some more questions / comments 12