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How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
How Collective Intelligence killed the Intranet - Only to re-create it
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How Collective Intelligence killed the Intranet - Only to re-create it

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Presentation made by Cláudio Calvão on December 6th of 2011 on the Enterprise Content Management Event organized by IDC Portugal …

Presentation made by Cláudio Calvão on December 6th of 2011 on the Enterprise Content Management Event organized by IDC Portugal

The title was "How Collective Intelligence killed the Intranet - Only to re-create it" where Cláudio presented is vision how Collective Intelligence can change the enterprises.

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  • 1. how collective intelligencekilled the intranet Only to re-create itEnterprise Content Management Cláudio CalvãoCentro Cultural de Belém Partner@DRI6 de Dezembro de 2011 www.dri.pt
  • 2. firsta bit about us
  • 3. DRI, portuguese company, est. 1999Offices in Portugal and SpainDenmark and Norway in 2012Projects in Portugal, Angola, Spain,Italy, USA, UK, South Korea and CongoESA founder and SugarCRM PartnerAcquia Partner (Drupal)
  • 4. We have done lots of projectsAll sorts of CRM and SocialCRMapplicationsOnline Communities and SocialNetworksCollaborative Intranets andKnowledge Portals
  • 5. So we know athing or two aboutstakeholdersEngagement
  • 6. but we like tothink beyond today
  • 7. and dwell onemergingpatterns
  • 8. First
  • 9. The intranet,as we know it,is dead
  • 10. why?
  • 11. informationin silos
  • 12. Informationcontrol
  • 13. No participatorydecison process
  • 14. Top-downInformation flow
  • 15. Companies typically install intranetstop-down to distribute HR policiesand other corporate information thatworkers are doing their best to ignore. Cluetrain Manifesto
  • 16. intranets are aboutprocess & information
  • 17. and never aboutcommunication
  • 18. guesswhat?
  • 19. we arehuman beings
  • 20. we need tocommunicate, socialize,belong, share, create,talk, like, agree, disagree,invent, comment, ask, help,…
  • 21. that’s howwe get
  • 22. creative
  • 23. and creativity solvesproblems
  • 24. and creativity bringsinnovation
  • 25. intranets aresterile places
  • 26. it was never a question ofworkflows ortechnologies
  • 27. but always a question ofculture andcollaboration
  • 28. Paranoia kills conersation.Thats its point. But lack of openconersation kills companies. Cluetrain Manifesto
  • 29. we need toshiftfrom this
  • 30. information
  • 31. Into…
  • 32. communication
  • 33. But we needto go one stepFurther
  • 34. collaboration
  • 35. that’s when we take advantage of ourcollectiveintelligence
  • 36. and we are nottalking of ants
  • 37. or bees…
  • 38. we know that CI iscomplexbut’s lets skip theacademics
  • 39. this is a good starting point:collective intelligence is thecapacity of human communitiesto evolve towards higherorder complexity and harmony,through such innovationmechanisms as differentiation,integration, competition andcollaboration. George Pór
  • 40. in business terms:collective intelligence is thecapacity to collaborate,compete, share knowledge andintegrate different skills inorder to achieve a commongoal.
  • 41. every manager’sHolly Grail
  • 42. ok, but how dowe harness thiscapacity?
  • 43. remember
  • 44. it’s not a question ofworkflows ortechnologies
  • 45. it’s a question oforganizationalculture
  • 46. in order to thrive, ci needs anenvironment with: openness peering sharing Acting Globally
  • 47. you may still control somecritical data: patents financial information personal data strategic plans etc.
  • 48. but you have toloose control
  • 49. to have collaboration
  • 50. so The intranetis dead
  • 51. how can CIre-create it?
  • 52. by modeling itto is users
  • 53. people already usesocial networks, wikis,groups, forums, socialbookmarks, blogs,knowledge communities,expertise networks, …in their personal life
  • 54. let them use itfor work!
  • 55. technology is not an issueopen sourceclosed and licensedSAAsit’s up to you
  • 56. stimulate themindset
  • 57. change theenvironment
  • 58. give them the tools
  • 59. loosecontrol
  • 60. they’ll take careof the rest
  • 61. Intranets naturally tend to route aroundboredom. The best are built bottom-up byengaged individuals cooperating to constructsomething far more valuable:an intranetworked corporate conersation. Cluetrain Manifesto
  • 62. They are your real value.Give them control
  • 63. Thank you
  • 64. talk to us claudio.calvao@dri.pt info@dri.pt www.dri.pt
  • 65. Image Creditshttp://img.trekmovie.com/images/fanmade/enterprise_wall01_1920.jpghttp://www.flickr.com/photos/71815015@N00/3048003703/http://www.flickr.com/photos/11114950@N06/4774532345/http://www.flickr.com/photos/15133799@N02/4976584379/http://www.flickr.com/photos/55279617@N00/124659356/http://www.flickr.com/photos/15441342@N03/4253272271/http://www.flickr.com/photos/28826792@N00/6023673233/http://www.flickr.com/photos/47691521@N07/4639590640/http://www.flickr.com/photos/21508313@N06/2579526909/http://www.flickr.com/photos/38723051@N08/5741394814/http://www.flickr.com/photos/59863704@N00/205231298/http://redriverpak.files.wordpress.com/2011/09/monty-python-and-the-holy-grail-original.jpghttp://www.flickr.com/photos/40279385@N08/4278434497/http://www.flickr.com/photos/scania/2869221867/http://www.flickr.com/photos/25704219@N04/4941547991/

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