Enterprise wiki’s @ Océ Samuel Driessen - Information Architect KM ‘Made in Holland’ - Nov. 4, 2009

Overview Enterprise wiki’s @ Océ About their history About their practice About their future

About their history

About their practice

About their future

History Manage Product Information … but what about other information? Project Information Process Information Departmental Information

Manage Product Information

… but what about other information?

Project Information

Process Information

Departmental Information

History Project Information Set up Wiki platform within R&D Based on MediaWiki Separate wiki’s Open for all Merged into one wiki Later, Corporate followed

Project Information

Set up Wiki platform within R&D

Based on MediaWiki

Separate wiki’s

Open for all

Merged into one wiki

Later, Corporate followed

Practice Limitations of platform and… …Relatedness to other Collaboration platforms Decision: Share Process Information involvement top-down, bottom-up live

Limitations of platform and…

…Relatedness to other Collaboration platforms

Decision: Share Process Information

involvement

top-down, bottom-up

live

Practice: Where do I share and store my info? F F F C F C C Share C ontent or F ile … Team, 1-n N C U SND Team, 1-n N P U FTP Pers., 1-n N P S (DocFinder) Pers., 1-n N P S Compass Team, n-n Y C U Sharepoint Pers./Team, 1-n N C U Blog Team, n-n Y C U Wiki Personal/Team (1-1, 1-n, n-n) Content or file versioning? P ublish or C ollab-ing on info S tructured / U nstructured process to publish

Future All Process Information on Wiki’s Wishing Well Wiki Manage Product Information? Prerequisite: Wysiwyg editor…

All Process Information on Wiki’s

Wishing Well Wiki

Manage Product Information?

Prerequisite:

Wysiwyg editor…

Wiki stats wikird statistics (2006-now) There are 4,711 total pages in the database. 2,097 files have been uploaded. 2,242,953 page views, and 31,527 page edits since wikird was setup. 6.69 average edits per page, and 71.14 views per edit. wikioce statistics (2008-now) There are 1,048 total pages in the database. 197 files have been uploaded. There have been a total of 797,231 page views, and 7,094 page edits since wikioce was setup. 6.77 average edits per page, and 112.38 views per edit. (as of Oct. 2009)

wikird statistics (2006-now)

There are 4,711 total pages in the database.

2,097 files have been uploaded.

2,242,953 page views,

and 31,527 page edits since wikird was setup.

6.69 average edits per page, and 71.14 views per edit.

wikioce statistics (2008-now)

There are 1,048 total pages in the database.

197 files have been uploaded.

There have been a total of 797,231 page views,

and 7,094 page edits since wikioce was setup.

6.77 average edits per page, and 112.38 views per edit.

(as of Oct. 2009)