Create

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The slide presents the content of the "CREATE" part of Human-Centered Design Process, given in a multidisciplinary collaborative innovative design course hosted by drhhtang and Mike Chen. Participants …

The slide presents the content of the "CREATE" part of Human-Centered Design Process, given in a multidisciplinary collaborative innovative design course hosted by drhhtang and Mike Chen. Participants are composed of about 14 design students and 21 IT students, working together to finish APP for underprivileged users. The course started from February to Jun 2013. The lecture room was E2-324 in National Taiwan University of Science and Technology. The expectation for the final results is working APP that solves an important problem for users.

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  • 1. CREATE
  • 2. METHODS• Synthesis from inspiration to ideation, from hearing stories to strategic directions• Brainstorming to thinking expansively and without constraints • 100 ideas lead to a good idea• Prototyping is the process of making ideas real and tangible in order to think, to refine, to iterate ideas very quickly • Feedbacks inspires further iterations to make solutions more compelling
  • 3. BRAINSTORMING
  • 4. Defer judgmentEncourage wild ideasOne conversation at a timeBuild on other peoples ideasBe visual - use words and picturesGo for quantity - the more ideas the betterStay focus
  • 5. TEAM NAME OR 花名
  • 6. CHARACTER MAPPING• Exceptthe representative user, please generate other target users to think about the range of user characters• Group work/ one user per participants
  • 7. SCENARIO BRAINSTORMING I• Usingscenario brainstorming sketches (情境腦⼒力激盪圖) to develop details about the relationships between user and product and additional functions• Example: theshopping process and related CI & KI of TAO(陶美惠)
  • 8. SCENARIO BRAINSTORMING II
  • 9. EVENT FLOW• Using 5W1H to thank about Event Situation & Flow Chart• Try to generate a serial process of an event• Group work/ one user per participants 37
  • 10. STORYBOARD I Each slot of flow chart could be a storyboardPlease generate 10 storyboards where we can see event sketches, and related CI & KI PLEASE USE PHOTOS OF REAL PEOPLE Scenario Design Process 41
  • 11. STORYBOARD II• All the storyboards of the targets users together could help us to think about the details and different dimensions of the idea• Different storyboards verify the necessary of the idea as well.
  • 12. P.O.I.N.T NARROWING• Problem• Obstacles• Insights• Needs: thinking about users’ needs by character mapping, situation brainstorming, event flow, storyboards,• Themes
  • 13. NEXT WEEK•1 Character Mapping with 5~6 persona for the team•1 Scenario Brainstorming for each persona for individual•1 Event Flow for each persona for individual•3 ~ 10 Storyboard each persona for individual
  • 14. MID-TERM PRESENTATION• 10 minutes • Character Mapping• Team Name and Members • Personas• Design Theme • 10 Most important Storyboards, selected from 50~60 storyboards,• Problems, based on real users including problems and solutions• Patterns, based on the insights of your observation and interviews