Wtw process


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Wtw process

  1. 1. WTW Warranty Process<br />Technical Department<br />August 2011<br />
  2. 2. What you need to know<br />Forms and Files:<br />WTW Submittal Package<br />Step by Step Process Flow<br />WTW Fee Schedule and Types<br />Type 1, 2, 3 and 4<br />Curb Specification <br />WTW Log – Status of projects<br />
  3. 3. TWO PROCESSES<br />TO BE QUOTED WTW <br />SOLD WTW <br />
  4. 4. Quoting at WTW <br /><ul><li>Plans and Spec: Sent to Tony Spaw or Jeff Hock for review.
  5. 5. WTW Quote to Customer: Salesperson or Technical Department
  6. 6. (*) Drexel Metals technical department will provide a roof take-off at no charge to our customer. This would include a panel cut-list, 2-D drawing and all accessories required for the project.
  7. 7. Win/Loss – Sales will follow up with quote in STRATIX and Salesforce.com</li></li></ul><li>What’s Reviewed for a SOLD WTW <br />PLANS:<br />Architectural and Structural Plans Preferred <br />Minimum requirement:<br />Roof Plans<br />Elevations<br />Section Details<br />SPECS + ADDENDUMS:<br />Division 7<br />QUOTE REVIEW:<br />Hard Copy of the quote provided to the customer<br />Includes: <br />STRATIX Material (Coil, Flats, Clips and Accessories)<br />WTW price provided to our customer (WTW Fee Schedule)<br />If Applicable:<br />Shop Drawings and Job Specific Engineering price provided to our customer. <br />PLAN, SPECS AND QUOTE REVIEW<br />
  8. 8. SUBMITTAL PACKAGE <br />Providing the Submittal Package to Jason Shumate for review:<br />Submittal Package: insert WIKI hyperlink instead<br />Shop Drawing review or created. <br />If Drexel Metals creates shop drawings: <br />$ 250.00 per page ($ 500 minimum) per WTW Fee Schedule<br />REVIEWING SUBMITTAL PACKAGE<br />
  9. 9. Notice of Intent and Schedule<br />Jason Shumate will issue the Notice of Intent to Warrant directly to Installer with a Cc: to Regional Sales Manager and Salesperson.<br />Jason Shumate will assign an inspector to the project and create a preliminary schedule for the project. Once, inspector is assigned the RSM and Salesperson will be notified. <br />NOTICE OF INTENT ISSUED<br />
  10. 10. Please inquire to Technical Department for projects:<br />including Wall Panels<br />outside of the Lower 48 states (Hawaii etc.)<br />International projects (Korea, Caribbean)<br />Job Specific Engineering Required<br />
  11. 11. Inspections <br />
  12. 12. Lower 48 Inspector Map<br />Jeff Hock – Purple <br />Frank Oswald – Green <br />
  13. 13. Technical Department <br />At its discretion: <br />Will use specific Drexel Metals Regional Sales Managers or Sales to conduct inspections on a per needed basis. <br />No WTW inspections shall be scheduled without notification to the Technical Department. <br />
  14. 14. Invoicing our WTW’s<br />
  15. 15. Invoicing the WTW <br />After final inspection and all corrective measures have been made; <br />the technical department will notify corporate accounting to issue the invoice for the WTW. <br />All WTW invoices will be issued through STRATIX which will include the project name. <br />All WTW invoices will be issued with zero profit and will be reallocated to deferred revenue over the life of the warranty. <br />The technical department and regional manager will be emailed a copy of the invoice. <br />Once payment is received, Drexel Metals accounting will notify technical department to issue the final signed and executed warranty. <br />