Designing Grounded Interfaces

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In this talk, I'll show how we might apply some of the lessons of Herb Clark's model of conversational grounding to designing systems that support interactions between distributed groups of users. I'll use this model to frame two specific designs that use shared physical displays to build a better shared understanding among groups:

• backchan.nl uses a projection to collect audience questions and comments, ensuring that audiences and panelists are on the same page about what the audience's interests are.

• Tin Can grounds distributed meeting participants' ideas about discussion topics, tasks, and how meeting time is being spent by visualizing current meeting state on iPads in each meeting location.

Video of this presentation is available here: http://bcove.me/0cnm6kso

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Designing Grounded Interfaces

  1. 1. Designing Grounded Interfaces Drew Harry MIT Media Lab Speech + MobilityThursday, December 16, 2010
  2. 2. All collective actions are built on common ground and its accumulation. Clark and Brennan, 1991Thursday, December 16, 2010
  3. 3. 573 573 Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  4. 4. Common Groundbackchan.nl What is common ground?Tin CanConclusionThursday, December 16, 2010
  5. 5. B C A Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  6. 6. Common Ground Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  7. 7. Common Groundbackchan.nl How do we add to common ground?Tin CanConclusionThursday, December 16, 2010
  8. 8. Common Ground ...establish for each utterancebackchan.nl the mutual belief that the addressees have understood what the speaker meant...Tin Can Clark and Schaefer, 1987ConclusionThursday, December 16, 2010
  9. 9. Common Ground Contribution Presentation Acceptancebackchan.nl AcknowledgementTin Can Relevant Next TurnConclusion Continued AttentionThursday, December 16, 2010
  10. 10. Common Groundbackchan.nlTin CanConclusion Clark and Schaefer, 1987Thursday, December 16, 2010
  11. 11. Common Groundbackchan.nlTin CanConclusion Clark and Schaefer, 1987Thursday, December 16, 2010
  12. 12. Common Groundbackchan.nl Contribution Presentation Common Ground AcceptanceTin CanConclusionThursday, December 16, 2010
  13. 13. Common Ground Formulation Delaybackchan.nl Production Speaker Change Start-up DisplayTin Can Reception RepairConclusionThursday, December 16, 2010
  14. 14. Common Groundbackchan.nl How can we make it easier to add to common ground?Tin CanConclusionThursday, December 16, 2010
  15. 15. Common Groundbackchan.nl What’s already part of common ground when a conversation starts?Tin CanConclusionThursday, December 16, 2010
  16. 16. Common Ground Identitybackchan.nl EnvironmentTin CanConclusionThursday, December 16, 2010
  17. 17. Common Groundbackchan.nl Adding information to the environment can make it part of common ground.Tin CanConclusionThursday, December 16, 2010
  18. 18. flickr/jm3 Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  19. 19. Common Groundbackchan.nlTin CanConclusion flickr/edmittanceThursday, December 16, 2010
  20. 20. Common Groundbackchan.nlTin CanConclusion flickr/cubicgardenThursday, December 16, 2010
  21. 21. Common Groundbackchan.nl Adding information to the environment can make it part of common ground.Tin CanConclusionThursday, December 16, 2010
  22. 22. Common Groundbackchan.nl How can we improve question asking at panels and presentations?Tin Can Harry, Green, and Donath 2008ConclusionThursday, December 16, 2010
  23. 23. Common Groundbackchan.nl How can we create common ground between presenters and their audiences?Tin Can Harry, Green, and Donath 2008ConclusionThursday, December 16, 2010
  24. 24. Common Groundbackchan.nl Presentation Presenter Audience AcceptanceTin CanConclusionThursday, December 16, 2010
  25. 25. flickr/opacityThursday, December 16, 2010
  26. 26. Thursday, December 16, 2010
  27. 27. Thursday, December 16, 2010
  28. 28. Thursday, December 16, 2010
  29. 29. Thursday, December 16, 2010
  30. 30. Thursday, December 16, 2010
  31. 31. Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  32. 32. flickr: paigebuiltThursday, December 16, 2010
  33. 33. “I would love to hear more about buzz marketing - how it actually works and how clients want it to integrate it with more traditional methods” “What’s the role of Social Media in advertising and Convergence Culture” Work “What affect does the ephemeral nature of your art (changes in technology, disappearing technologies) have on your art practice?” “Moot, what is your favorite 4chan meme?” McCarthy, J.F. 2005Thursday, December 16, 2010
  34. 34. “Is anyone else cold?” “::abuses backchannel:: Someone lost a Lumix camera yesterday. Find Susannah on the ROFLTeam to describe it/pics on it.” Logistics “So, is NOW the time the panel should turn some attention to these excellent user-generated questions?” “We need power strips in these seats!” McCarthy, J.F. 2005Thursday, December 16, 2010
  35. 35. High Rank Low Rank “Can we get some more Did he just cite Eisner? questions from the board answered this time? xthxbye” Props for stirring the pot! How has your web-based so i herd u liek mudkipz and viral advertising work affected your work in traditional advertising? hard to hear :(Thursday, December 16, 2010
  36. 36. flickr: paigebuiltThursday, December 16, 2010
  37. 37. Common Groundbackchan.nlTin CanConclusion flickr/Tom PurvesThursday, December 16, 2010
  38. 38. Rekimoto, et al 1998 flickr/pfhyperThursday, December 16, 2010
  39. 39. Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  40. 40. Common Groundbackchan.nl How can we create common ground among meeting participants?Tin CanConclusionThursday, December 16, 2010
  41. 41. 3 1 1 4 Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  42. 42. Common Groundbackchan.nl Speaker ChangeTin CanConclusionThursday, December 16, 2010
  43. 43. 3 1 1 4 Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  44. 44. 3 1 1 4 Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  45. 45. Common Ground Timebackchan.nl Tasks TopicsTin CanConclusionThursday, December 16, 2010
  46. 46. Demo! Thursday, December 16, 2010Common Ground backchan.nl Tin Can Conclusion
  47. 47. Common Groundbackchan.nl Create new kinds of relevant turns.Tin CanConclusionThursday, December 16, 2010
  48. 48. Common Groundbackchan.nl Create new ways to show continued attention.Tin CanConclusionThursday, December 16, 2010
  49. 49. Common Groundbackchan.nl Future DirectionsTin CanConclusionThursday, December 16, 2010
  50. 50. Common Ground How can we make it easier to add to common ground?backchan.nl Adding information to theTin Can environment can make it part of common ground!ConclusionThursday, December 16, 2010
  51. 51. Common Groundbackchan.nl Thinking in terms of common ground can help identify both problems and solutions.Tin CanConclusionThursday, December 16, 2010
  52. 52. Thanks! http://web.media.mit.edu/~dharry/ dharry@media.mit.edu @drewwwwThursday, December 16, 2010

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