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@drewb
                                Twitter and PR
Nail in the coffin or silver bullet?
     30th September 2010   //   Drew Benvie, 33 Digital
Bullet or Nail?
The future or the death knell?
Twitter will kill PR as we know it
!! This talk is not really
about Twitter !!




           http://www.flickr.com/photos/christianpayne/2319417080/
                                                                 8
Let’s start by going over
  what we already know
                            http://www.flickr.com/photos/25541021@N00/3819908425/
Twitter isn’t remotely new

                             http://www.flickr.com/photos/25541021@N00/3819908425/
Although to some, all this is
       cutting edge
It isn’t hard to understand




Twitter isn’t hard to understand
Although some do get the
 wrong end of the stick
‘influence’ isn’t hard to achieve
                              http://www.flickr.com/photos/25541021@N00/3819908425/
At the end of the day, Twitter is
about being a human, not an advert
So where does that leave the PR profession?

                            http://www.economist.com/node/15351002?story_id=15351002
Permission to talk at the
               water cooler

http://www.flickr.com/photos/pswansen/147322966/
Big audiences




                Permission to talk to the
                    audience direct


                           http://www.flickr.com/photos/wishymom/566394520/
                                                                       8
Like coverage in magazines




             i.e. not necessarily through old
                          media

                             http://www.flickr.com/photos/luismontemayor/2493393761/


                                                                                8
Permission
  to get
‘coverage’
even when
there’s no
   news
Permission to listen to and
help customers with problems
Twitter
               spreads links.
                 Links get
                   clicks
                                Twitter
                             conversion
Permission to see how much rates can range
                             from 6-20%
stuff you’re selling for once
Permission to know your
market better than you used to
    be able to, like CRM
                             http://www.flickr.com/photos/25541021@N00/3819908425/
And the elephant in the room
                   http://www.thevalueengineers.com/wp-content/uploads/2009/10/banksy-
                                           elephant-in-room1.jpg
New generations have tuned out of old media
                          http://www.nytimes.com/2008/07/27/books/27reading.html?partner=rssuse
                                              rland&emc=rss&pagewanted=all
Twitter is not a social network.
This is not really about Twitter.
      It is just a gateway.
Listen




Measure                      Build




     Network            Engage
What does the Future PR
 Superhero look like?

           http://www.flickr.com/photos/eole/3215868087
Blog   Content Funnel
Clusters of RSS feeds
  shit    collect buzz about products,
happens   brand names, spokespeople
                   and issues
shit
   happens

Twitterfeed packages the
 alerts and sends them
          to.......
shit
 happens




Twitter accounts that
 openly tweet alerts
shit
   happens




And an app on the phone
  send private alerts
shit
happens




          All controlled by a buzzing
            phone, through Twitter
The New PR toolkit lets you


Listen and be able to hear


Speak and be able to be heard


Create a strategy that is joined up across
the whole of the marketing mix
                                http://www.flickr.com/photos/neilt/2517652
The New PR toolkit lets you

        Take more ownership and control
            of the customer journey

             Move beyond media relations
             to CRM, sales and marketing

                  Have real understanding
                  and control of the brand
                              http://www.flickr.com/photos/neilt/2517652
All PR will evolve. Survival of the fittest
Thank you

Cartoons courtesy of Hugh Macleod




                                    drew.benvie@33-digital.com
                                                0207 608 4660
                                            www.33-digital.com
                                                      @drewb
                                          www.drewbenvie.com

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Twitter and PR - nail in the coffin or silver bullet

  • 1. @drewb Twitter and PR Nail in the coffin or silver bullet? 30th September 2010 // Drew Benvie, 33 Digital
  • 2. Bullet or Nail? The future or the death knell?
  • 3. Twitter will kill PR as we know it
  • 4. !! This talk is not really about Twitter !! http://www.flickr.com/photos/christianpayne/2319417080/ 8
  • 5. Let’s start by going over what we already know http://www.flickr.com/photos/25541021@N00/3819908425/
  • 6. Twitter isn’t remotely new http://www.flickr.com/photos/25541021@N00/3819908425/
  • 7. Although to some, all this is cutting edge
  • 8. It isn’t hard to understand Twitter isn’t hard to understand
  • 9. Although some do get the wrong end of the stick
  • 10. ‘influence’ isn’t hard to achieve http://www.flickr.com/photos/25541021@N00/3819908425/
  • 11. At the end of the day, Twitter is about being a human, not an advert
  • 12. So where does that leave the PR profession? http://www.economist.com/node/15351002?story_id=15351002
  • 13. Permission to talk at the water cooler http://www.flickr.com/photos/pswansen/147322966/
  • 14. Big audiences Permission to talk to the audience direct http://www.flickr.com/photos/wishymom/566394520/ 8
  • 15. Like coverage in magazines i.e. not necessarily through old media http://www.flickr.com/photos/luismontemayor/2493393761/ 8
  • 16. Permission to get ‘coverage’ even when there’s no news
  • 17. Permission to listen to and help customers with problems
  • 18. Twitter spreads links. Links get clicks Twitter conversion Permission to see how much rates can range from 6-20% stuff you’re selling for once
  • 19. Permission to know your market better than you used to be able to, like CRM http://www.flickr.com/photos/25541021@N00/3819908425/
  • 20. And the elephant in the room http://www.thevalueengineers.com/wp-content/uploads/2009/10/banksy- elephant-in-room1.jpg
  • 21. New generations have tuned out of old media http://www.nytimes.com/2008/07/27/books/27reading.html?partner=rssuse rland&emc=rss&pagewanted=all
  • 22. Twitter is not a social network. This is not really about Twitter. It is just a gateway.
  • 23. Listen Measure Build Network Engage
  • 24. What does the Future PR Superhero look like? http://www.flickr.com/photos/eole/3215868087
  • 25. Blog Content Funnel
  • 26. Clusters of RSS feeds shit collect buzz about products, happens brand names, spokespeople and issues
  • 27. shit happens Twitterfeed packages the alerts and sends them to.......
  • 28. shit happens Twitter accounts that openly tweet alerts
  • 29. shit happens And an app on the phone send private alerts
  • 30. shit happens All controlled by a buzzing phone, through Twitter
  • 31. The New PR toolkit lets you Listen and be able to hear Speak and be able to be heard Create a strategy that is joined up across the whole of the marketing mix http://www.flickr.com/photos/neilt/2517652
  • 32. The New PR toolkit lets you Take more ownership and control of the customer journey Move beyond media relations to CRM, sales and marketing Have real understanding and control of the brand http://www.flickr.com/photos/neilt/2517652
  • 33. All PR will evolve. Survival of the fittest
  • 34. Thank you Cartoons courtesy of Hugh Macleod drew.benvie@33-digital.com 0207 608 4660 www.33-digital.com @drewb www.drewbenvie.com

Editor's Notes

  1. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  2. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  3. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  4. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  5. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  6. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  7. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.
  8. Twitter & the PR industry. Nail in the coffin or silver bullet?   Twitter’s use as a communications tool is now mature, and it presents new opportunities to masters of the channel, especially in the PR industry. Drew will outline the opportunity Twitter offers the PR mainstream to play a more strategic role within an organisation.