Step-by-Step: From Virtualization to Cloud


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In an ideal IT world we might start all over again –move entirely to public cloud providers, build applications in real time, run everything as services, and pay only for what we need. Indeed, this is exactly what some businesses are doing. However, many businesses have a ‘legacy’ of existing IT investments that generate revenue, manage cost and risk, free up people, and generally deliver a lot of value. They have plenty of challenges, but their significant and positive investment in IT does make their business better. In his session at the Up 2010 Cloud Computing Conference, Andi Mann, vice president of virtualization product marketing for CA Technologies, provided actionable advice for these businesses, covering ROI opportunities, realistic challenges and expectations, and real world examples in a step-by-step evolution from virtualization to cloud, which leverages their valuable investments in existing IT systems.

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Step-by-Step: From Virtualization to Cloud

  1. 1. Step‐By‐Step: From  Virtualization to Cloud November 18, 2010 Andi Mann, VP Product Marketing Virtualization & Automation CSU CA Technologies
  2. 2. — Step‐By‐Step: From Virtualization to Cloud — In an ideal IT world we might start all over again – move entirely to public  cloud providers, build applications in real time, run everything as services,  and pay only for what we need. Indeed, this is exactly what some  businesses are doing. — However, many businesses have a ‘legacy’ of existing IT investments that  generate revenue, manage cost and risk, free up people, and generally  deliver a lot of value. They have plenty of challenges, but their significant  and positive investment in IT does make their business better. — This session will provide actionable advice for these businesses, covering  ROI opportunities, realistic challenges and expectations, and real‐world  examples in a step‐by‐step evolution from virtualization to cloud, which  leverages their valuable investments in existing IT systems. abstract (hidden) Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved2 November 18, 2010
  3. 3. about today’s presenter (hidden) Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Published in the New York Times, USA Today, CIO, Computerworld, TechTarget, CRN, Information Week, Network World, and more. Formerly a leading industry analyst who literally wrote the definition of virtualization Andi Mann, VP of Product Marketing, CA Technologies Over 25 years of IT experience across 4 continents, in the IT departments of global corporations with enterprise software vendors, and in IT research & analysis. Deep knowledge of enterprise software on mainframe, midrange, server, & desktop systems. 3 November 18, 2010
  4. 4. in an ideal world …  … we might start over Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved4 November 18, 2010
  5. 5. in an ideal world …  … we might start over Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved5 November 18, 2010
  6. 6. in an ideal world …  … we might start over Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved6 November 18, 2010
  7. 7. in an ideal world …  … we might start over Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved7 November 18, 2010
  8. 8. in an ideal world …  … we might start over Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved8 November 18, 2010
  9. 9. in an ideal IT world …  we might start all over again too Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved9 November 18, 2010
  10. 10. … and move entirely to public cloud …  real‐time applications, everything‐aaS, PAYG Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved10 November 18, 2010
  11. 11. and let other experts handle all the hard stuff Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Source: Wikipedia 11 November 18, 2010
  12. 12. … and benefit from multiple opportunities … primarily speed and cost Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Mobility Speed Rapid cycle time Scale‐out Floorspace Staff Count CO2 Prod’n Flexibility Costs Eliminate CapEx 12 November 18, 2010
  13. 13. … but reality has a habit of getting in the way …  like a mess of valuable ‘legacy’ IT investments …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved13 November 18, 2010
  14. 14. … but reality has a habit of getting in the way …  like a mess of valuable ‘legacy’ IT investments …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved14 November 18, 2010
  15. 15. … but reality has a habit of getting in the way …  like a mess of valuable ‘legacy’ IT investments …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved15 November 18, 2010
  16. 16. … but reality has a habit of getting in the way …  like a mess of valuable ‘legacy’ IT investments …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved16 November 18, 2010
  17. 17. … but reality has a habit of getting in the way …  … and some ‘legacy’ human investments too …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved17 November 18, 2010
  18. 18. … and a mess of people, process, and technology …  plenty of challenges, but ‘legacy’ is also a positive investment Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved18 November 18, 2010
  19. 19. HIPAA Privacy FOI SAS70 Patriot Act GLBA Sarbanes- Oxley (404) PCI-DSS FISMA Data Protection Directive ITIL/ITSM Six Sigma SLAs Data Loss Prevention ADA Rehab. Act (s.508) ISO PIPEDA Rules of Civil Procedure DOD 5015.2 … not to mention security, privacy, process, & regulations can you be compliant in a public cloud? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved19 November 18, 2010
  20. 20. so what can you do?
  21. 21. doing nothing is not an option innovate … or die Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved21 November 18, 2010
  22. 22. doing nothing is not an option innovate … or die Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved22 November 18, 2010
  23. 23. option 1: revolution cloud … fast … with SaaS Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved23 November 18, 2010
  24. 24. option 1: revolution cloud … fast … with IaaS, PaaS Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved24 November 18, 2010
  25. 25. option 1: revolution cloud … fast … with turnkey solutions for greenfield infrastructures  … 25 Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights ReservedNovember 18, 2010
  26. 26. option 1: revolution … but while revolution can be effective, it can also be messy … Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved26 November 18, 2010
  27. 27. option 1: revolution … it often creates entirely new and unexpected challenges …  27 Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights ReservedNovember 18, 2010
  28. 28. option 1: revolution … even if it does sometimes create something of great value. Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved28 November 18, 2010
  29. 29. but few mature IT organizations can replace all of this … Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved29 November 18, 2010
  30. 30. … with this …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved30 November 18, 2010
  31. 31. … or this …  Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved31 November 18, 2010
  32. 32. … or this … Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved32 November 18, 2010
  33. 33. but there is another way … … a step‐by‐step evolution to cloud  
  34. 34. option 2: step‐by‐step evolution from virtualization to cloud Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved34 November 18, 2010
  35. 35. option 2: step‐by‐step evolution from virtualization to cloud Consolidation Optimization Automation Dynamic IT Infrastructure Automation Virtualization  Management Service Automation Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved35 November 18, 2010
  36. 36. option 2: step‐by‐step evolution from virtualization to cloud Consolidation Optimization Automation Dynamic IT CAPEX OPEX Revenue Value  Driver Agility Virtual  Infrastructure  Management Virtual  Systems  Management Virtual  Service  Management Management  Approach Infrastructure Automation Virtualization  Management Service Automation Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved36 November 18, 2010
  37. 37. hang on, what exactly makes this cloud? Isn’t this all just virtualization? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved37 November 18, 2010
  38. 38. need to solve for 5 essential characteristics Resource pooling Rapid elasticity Measured Service Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access 38 November 18, 2010
  39. 39. but how do you make these 5 things happen? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 39 November 18, 2010
  40. 40. Provision • machines, VM, OS, app, storage, N/W, etc. Control • lifecycle of configuration, patch, etc. (compliance) Assure • performance, availability, uptime (SLAs, continuity) Secure • identity, access, authorization, audit Optimize • performance, capacity, provisioning, configuration, security step 1 – virtual infrastructure management  consolidate and manage physical and virtual infrastructure Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved40 November 18, 2010
  41. 41. are we there yet? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved VIRTUALIZATION IS NOT CLOUD! Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 41 November 18, 2010
  42. 42. Automate processes, eliminate intervention VM automation ~= resource pooling Provisioning + virtualization ~= rapid elasticity Lifecycle management must be integrated, connected step 2 – virtual infrastructure automation standardize, optimize, and automate your virtual systems Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved42 November 18, 2010
  43. 43. GETTING CLOUDY,  BUT NOT CLOUD! are we there yet? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 43 November 18, 2010
  44. 44. Self-service interface to defined services Real-time service measurement Chargeback/Showback based on business metrics step 3 – virtual service automation connect automation & service management discipline Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved44 November 18, 2010
  45. 45. NOW WE’RE  TALKING  CLOUD! are we there yet? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved Resource pooling Rapid elasticity Measured Service On-demand self-service Broad network access 45 November 18, 2010
  46. 46. how exactly did we get there? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access Resource pooling Rapid elasticity Measured Service IT Asset & Inventory Virtualization Management Server & App Automation Storage Resource Mgmt  Network Automation Performance/Assurance Capacity Management Service Catalog Service Portfolio Mgmt  Configuration Management IT Process Orchestration Security & Identity Mgmt  46 November 18, 2010
  47. 47. how exactly did we get there? Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved On-demand self-service Broad network access Resource pooling Rapid elasticity Measured Service 47 November 18, 2010 Virtualization Management Infrastructure Automation Service Automation
  48. 48. Evaluate and standardize on known good processes Not everything can be automated on day 1 … or even day x Maintain appropriate best practices Walk before you run Deal with internal business politics Sometimes 80% of a cloud is a ‘good enough’ cloud be realistic with challenges  people, process, and technology Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved48 November 18, 2010
  49. 49. real‐world examples
  50. 50. Logicalis – evolving to private cloud integrate & automate virtualization, network, & storage infra. −International provider of Data Center & ICT  solutions & services  −Unique Cooperative Enterprise Cloud Service − Pioneering a managed cloud service offering − Needed enterprise & external cloud solution − Needed to show clear value of cloud for public sector, commercial, & enterprise organizations − Cooperative Enterprise Cloud − Automated, heterogeneous VM provisioning − Cisco UCS Manager − NetApp Provisioning Manager − VMware Solutions − Save CAPEX /OPEX with private cloud, integrated automation − Fast time-to-value for new product revenue − Gain flexibility, agility to move services to and from architectures SolutionChallenge Benefits • Solutions included CA Server Automation and CA Service Assurance • Delivered dynamic virtual self-service for private cloud Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved50 November 18, 2010
  51. 51. Raymond James – evolving to private cloud self‐service access to physical & virtual server • CA Service Catalog, CA Asset Portfolio Management provide self-service interface for application developers to request physical and virtual resources • Integration to asset and service management solutions enables Raymond James to understand which assets are available for provisioning and charge departments based on usage Raymond James is developing an IaaS service so that its application developers can roll out new financial applications more quickly. SECURE PLAN SUPPORT External  Providers Service Consumers SELF‐SERVE POOL METER PROVISION SECURE POOL METER ASSURE EXTERNALPHYSICAL VIRTUAL Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved51 November 18, 2010
  52. 52. Cadence Designs – evolving to private cloud self‐service provisioning, configuration, and SLA −Leader in electronic design automation (EDA) −4,500 staff, 12,000 servers in San Jose & worldwide − Hardware refresh − Low server utilization − Weak virtual mgt. prevents broad rollout − Provisioning tool slow, high-touch, inflexible − No dynamic self-service for private cloud − Self-Service Reservation Management − Configuration Management − Automated Provisioning − Process Automation − Service Assurance − Broader virtual roll-out − Increased utilization − Deferred hardware $$ − Reduced Op-Ex with automatic provisioning − Ensured SLAs with assurance, self-service SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved • Solutions included CA Server Automation and CA Service Assurance • Delivered dynamic virtual self-service for private cloud 52 November 18, 2010
  53. 53. Qualcomm – evolving to private cloud increase business capacity with substantial cost reduction − Developer & supplier of digital wireless  communications products and services − $10.4 billion worldwide enterprise  − 15,000+ employees in 146 countries − Rapid business growth and success resulting in constant demands for more capacity − ‘Build out’ no longer an option − Mobile data center ‘pods’ with Cisco UCS − Physical and virtual server automation − Automated new services delivery framework, change control processes − Embrace cloud through rapid service provisioning, ‘capacity on demand’ − Change control and best practices streamlined − Automated IT service delivery SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved • Solutions included CA Server Automation • Saved $25M in hardware/data center resources, 400Kw of power demand 53 November 18, 2010
  54. 54. MGM Resorts – evolving to private cloud integrated end‐to‐end service lifecycle management − Leading global hospitality brand ‐ Bellagio, MGM  Grand, Mandalay Bay and The Mirage.  − Combines quality entertainment, luxurious facilities  and exceptional guest services.  − High dependence on large IT infrastructure − Performance critical to quality of guest service − Employee turnover cost − Expedite virtualization, 75% of servers by 2010 − Self-service with service catalog and service desk − IT asset & inventory − Automated provisioning − Infra. performance − Security & identity − Integrated end-to-end − Streamlined responses to 15,000 incidents/wk − Reduced downtime, enhanced experience − CAPEX & OPEX control − Improved security SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved CA Technologies solutions – Server Automation, Performance Assurance, Service Desk, Service Catalog, Asset Mgmt, Security, & Service Portfolio 54 November 18, 2010
  55. 55. CA Technologies delivers private cloud @ CA Technologies CA “Labs on Demand” – virtual labs in “3 clicks, not 3 weeks” − Growing cost of hardware, rent, and carbon for dev & training − High-touch admin driving up IT staff, cost − Time-to-market pressure for new solutions − Self-service Web portal − Server template catalog − Automated provisioning − Secured resource pools − Resource usage reporting − Lease-based deprovisioning − Eliminated 19 lab locations − Saved $6.5M in labor costs − Server utilization up 50% − Admin:server ratio up 400% − 5 yr RE saving of $2.4m − Reduced CO2 by 450t SolutionChallenge Benefits Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved • All this is now available in a single solution (CA Virtual Automation) • Maybe not ‘true cloud’, but results speak for themselves −Leader in IT management software & solutions −13,000+ employees, $4.5bn revenues −$476m in annual R&D expense, ~=11% of revenues 55 November 18, 2010
  56. 56. Revolution or Evolution?
  57. 57. — CA saves $16 million and more than 25 years of developers’ time by automating provisioning for Labs on Demand service,‐stories/na/CA‐saves‐$16‐million‐and‐more‐than‐25‐years‐of‐developers‐time‐by‐ automating‐provisioning‐for‐Labs‐On‐Demand‐service.aspx — Walking On – Cloud computing helps Qualcomm create a virtualized path to business agility, — MGM MIRAGE reduces the cost of delivering IT projects with CA Clarity PPM ,‐ stories/na/MGM‐MIRAGE‐reduces‐the‐cost‐of‐delivering‐IT‐projects‐with‐CA‐Clarity‐PPM‐‐.aspx — Raymond James enhances service quality and reduces costs with improved request and asset management,‐stories/na/Raymond‐James‐enhances‐service‐quality‐and‐reduces‐costs‐with‐ improved‐request‐and‐asset‐management.aspx — Raymond James increases service quality and saves 4.4% of service management costs a year with improved request and  asset management (video),‐stories/na/Raymond‐James‐increases‐service‐quality‐ and‐saves‐44‐of‐service‐management‐costs‐‐a‐year‐with‐improved‐request‐and‐asset‐management‐.aspx — CA Technologies and Cisco Power Logicalis' Innovative Cooperative Enterprise Cloud Service (video),‐technologies‐and‐cisco‐power‐logicalis‐innovative‐ cooperative‐enterprise‐cloud‐service.aspx — CA Technologies, ; CA Technologies Virtualization  Management – ; CA  Technologies Cloud Solutions, sources and more information Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved57 November 18, 2010
  58. 58. thank you
  59. 59. terms of this presentation 59 This presentation was based on current information and resource allocations as of November 18, 2010 and is subject to change or  withdrawal by CA at any time without notice. Notwithstanding anything in this presentation to the contrary, this presentation shall  not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or  services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA  software product. The development, release and timing of any features or functionality described in this presentation remain at  CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA  product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product;  and (ii) to existing licensees of such product on a when and if‐available basis as part of CA maintenance and support, and in the  form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if‐available basis. In the event of a conflict between  the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. November 18, 2010 Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved
  60. 60. for information purposes only 60 Certain information in this presentation may outline CA’s general product direction.  All information in this presentation is for your  informational purposes only and may not be incorporated into any contract. CA assumes no responsibility for the accuracy or  completeness of the information. To the extent permitted by applicable law, CA provides this document “as is” without warranty  of any kind, including without limitation, any implied warranties or merchantability, fitness for a particular purpose, or non‐ infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including,  without limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA is expressly advised of the  possibility of such damages.  November 18, 2010 Step‐By‐Step: From Virtualization to Cloud   © CA Technologies 2010, All Rights Reserved