Just about everyone in the industry is aware that IT Needs To Drive Revenue…but the reality is that business demand is outpacing IT budgets and resources – as well as traditional means of deliveryWith the recent recession and credit crisis many CIOs see flat budgets as the new normal. CLICK BUILD! But the demand for IT isn’t flat, it’s increasing. IT has always struggled to keep up with business demand, but for many CIOs the problem is getting significantly worse. A bad economy doesn’t stop the business from needing more from IT. In fact, in times like this, the business needs more from IT. Now more than ever, business is not just dependent on technology, it’s driven by it. Navigating the business through a turbulent economy requires fast adjustments in business technology, whether to adapt to changes in customer demand, drive costs out of processes to improve margins, react to competitive threats, comply with new regulatory requirements, or to integrate mergers and acquisitions.CLICK BUILD After years of trying different ways to align IT with the business, it’s become increasingly clear that IT’s biggest alignment challenge is keeping up with the business. There has always been a mismatch between the speed of innovation the business needs, and the time it takes for their IT organizations, or even an outsourcer, to deliver using traditional methods. IT has improved its efficiency in many ways, but the gap between IT supply and business demand is too big, and growing too fast, to rely on traditional approaches. What IT needs is a game changer. And that’s exactly what CA provides with its cloud computing solutions. Of course, with all the excitement comes a lot of hype and noise, so let’s step back for a minute to look at what cloud computing really is.
RIGHT: ORGANIZATIONS WITH MORE SIGNIFICANT ROLLOUTS VIEW VIRT MGT AS VERY!!! IMPORTANT, AND LESS THAN 8% SAY NOT IMPORTANTAnalysts describe a measurable lag between new technology adoption and management adoptionVirtualization management is still underinvested versus more mature areas (e.g. network, storage, systems, etc.)Configuration management. Start with improving configuration management, which is necessary to orchestrate the relationship among large numbers of dynamically changing VMs, physical servers, storage, and network resources. These tools are often referred to as “provisioning tools,” which refers to a higher state of configuration change management.2. Capacity planning and VM placement. As your virtualized pool grows in size, you will need tools that analyze capacity trends and optimize where your VMs run to minimize hardware footprint. These tools will be able to alert operations and engineering when resources are running low to guard against overprovisioning. You want to maximize capacity utilization to squeeze the most value from your server investments, but doing so without sufficient visibility is dangerous.3. Performance monitoring. Performance measurement will rise in importance as you increase the number of VMs per physical host and drive up overall utilization. We find this to be a particularly critical tool as you approach 20 or 30 VMs per physical server. To prevent problems from affecting user experience with multiple apps, your administrators need VM-aware performance monitoring tools that can help pinpoint issues.4. Real-time automation. As your virtual environment grows in size and complexity, you’ll need tools that can perform real-time automation by adjusting virtual or physical infrastructure to compensate for failures. Many IT services, like virtualization management, are reaching a level of complexity where sophisticated mathematical algorithms and object models of the services are more precise and efficient than even your most talented engineers.
ENTERPRISES ARE FINDING, AND INDUSTRY EXPERTS ARE STRONGLY ADVOCATING THAT…TAKING A LOOK AT JUST A FEW EXAMPLES, WE HAVE SEEN WHERE CUSTOMERS AND ANALYSTS ARE COMING FROM:END: Provisioning is a particularly powerful exampleOne customer who told us this was Cadence….
CUSTOMERS LIKE ELBIT – AVOID POINT PRODUCT – SEE TO MUCH RISK AND PREFER INTEGRATED SOLUTION
MENTION FUJISU AUSTRALIA – IF A TOOL TOUCHED A PHYSICAL SERVER – ITS GOING TO MANAGE THE VIRTUAL SERVERMENTION VIRTUAL ARCHITECT?MENTION HOW CISCO UCS IS A GOOD EXAMPLE OF THISMulti-domain = server, storage, network, apps e.g. VMware virtual switch, Cisco UCSPlus physical and virtual, on-site and off-site
PLAN, BUILD and RUN
Accelerate application deployment - leverage automation to speed the progression of applications from development to production. Enable your existing infrastructure to deliver cloud services - combine self-service with automated provisioning to empower users to turn-up new services on-demand.Build elasticity so you can dynamically allocate resources - deploy application workload to optimally match server resources with policy-based provisioning.Automate the provisioning of physical, virtual and cloud resources - dynamically shift system resources to support variable, up-to-the-minute business requirements, help meet SLAs, improve utilization and data center initiative ROI.Orchestrate and automate routine processes that span different departments - increase the agility of IT operations by automating manual data center tasks and processes across technology silos and platforms. Embed rigor and process so that you can run an efficient IT organization that is built on repeatable workflows in accordance with defined policy - standardize data center management with policy-driven configuration tracking and template based change that help you to create, run and audit policies governing performance, security, regulatory and standards compliance. Standardize and automate configuration management to minimize business disruptions –deep configuration and dependency visibility helps manage operational complexity by simplifying configuration tasks and allowing safe change.
Going forward, they will automate dynamic provisioning resources.
Leveraging Virtualization from an IT Project to a Business Strategy
Leveraging Virtualisation from an ITProject to a Business StrategyAndi MannVP, CA Technologies
IT needs to drive business value …but business demand is outpacing IT budgets and resources – as well as traditional means of delivery Business Previous IT Demand Steady State Recession & Credit Growing Crisis Alignment Gap IT Budget & Resources 2003 - 2008 2008 - 2009 New Normal BOTTOM LINE: IT Needs a Game Changer CA confidential and proprietary. For internal use only.
CA Technologies strategic approach to build business value Management Service Approach Automation Virtual ServiceManagement Virtualization Infrastructure Automation Virtual Systems DynamicManagement Virtualization Management IT Virtual AutomationInfrastructureManagement Optimization Business Consolidation Value CAPEX OPEX Agility Revenue
but management challenges can stall the evolution Consolidation Optimization Orchestration Dynamic IT STOP STOP STOP management tipping points visibility, staffing, skills, sprawl, licensing, ROI, politics, LOB approval, complexity, process, compliance, capacity … ‘Virtual Stall’ – inability to overcome ‘tipping points’ needed to move the needle on virtualization maturity
key strategies to leverage virtualisationinvestment, expand virtualisation success,and deliver the promise of business agility
pair virtualization with management, automation “Success with Importance Level of Virtual Environment virtualization lies in Management Regarding Reaching Business Goals solid, standardized processes and management software to automate and govern …these processes.” Source “Managing The Virtual World Is An Evolution, Not A Revolution,” Forrester Research, Inc., April, 2010 Source: “Worldwide Distributed Virtual Server Management Software2009–2013 Forecast Update and 2008 Vendor Shares”, IDC Research, October 2009
apply best practice disciplines, but not the same old tools “75% of customers believe virtualization management requires unique tools.” Source: “Evolution of Enterprise Infrastructure Priorities”, Oliver-Wyman research conducted for CA, 2009 Discipline Physical Attributes Virtual Attributes Performance & • Resources and silos • Services & applications Fault Management • Event, rule based • Model-based Change, • Non-real time • Real-time Configuration, • Process CMDB • Operational CMDB Inventory Capacity • Domain-based • Pool-based, cross-domain Management • Ad-hoc, done by experts • Continuous, by sys. admins • Server-focused • Service/ application/pools Provisioning • Slow, planned, static • Rapid, on-demand
ensure lifecycle management is extensible, not isolated “Avoid limited point product May 2010 News: purchasing unless you are in “Company A officially out of dire straits with an immediate business” need.” Source: “Managing The Virtual World Is An Evolution, Not A Source: “Company A officially out of business”, Revolution,” Forrester Research, Inc., April, 2010 Virtualization.info; May 6, 2010
integrate management across physical and virtual “Comprehensive Use of common P&V management tools domain coverage is critical….Automation Yes Yes can only be effective if Not yet, but eventually all technology domains will consolidate Not yet, but eventually will consolidate are consolidated into … No, plan separate productsplan separate No, long term unified management” products long term Source: “Virtualization Management And 51 or more virtual machines (n = 54) Trends”, A commissioned study conducted by 50 or fewer virtual machines (n = 46) Forrester Consulting on behalf of CA, Inc. , January 2010 Source: IDC, North American Virtual. Survey: Large-Scale Implementation Requires Sophisticated Management Strategy’, Feb 2009 (Doc # 216623), Mary Johnston Turner, Frederick W. Broussard
connect virtualization + service management + automation “Automation, Virtualization, and “The ability to automate almost all Service Management are aspects of infrastructure operation fundamental building blocks for is absolutely necessary to meet Private Cloud” many of the cloud’s requirements…. Source: “The Building Blocks for Private Cloud: Source: “Managing The Cloud: Automation”, The 451 Group, Automation, Virtualization, and Cloud Service 2009 Management”, EMA, 2009 “Virtualization doesn’t require new processes, just more structured ones… the notion of… ITIL for virtualization” is horribly misguided.” “Process-oriented tools for ITSM and those specifically geared toward the virtual server... are on an inevitably merging progression. Source: “Managing The Virtual World Is An Evolution, Not A Revolution”, Forrester Research, April 2010, Source: “Virtualization Management And Trends”, A commissioned study conducted by Forrester Consulting on behalf of CA, Inc. , January 2010
CA Technologies virtualisation management portfolio:comprehensive, extensible, and strategic Service Automation CA CA Capacity CA Configurati CA Process CA 3Tera Automation Workload on Automation AppLogic ** Automation Automation Infrastructur e Automation CA Client CA Server CA Capacity Automation Automation Manager ** Virtualisation Management CA Virtual CA Virtual CA Virtual CA Virtual CA Virtual Configurati Privilege Assurance Automation Capacity ** on Manager ** Pending CA packaging update
CA TECHNOLOGIES –PARTNER FORVIRTUALIZATIONMANAGEMENT EXCELLENCE
CA Technologies virtualization management journey Our goal is to lead the market for management of heterogeneous physical and virtual systems – Multiply the cost, efficiency, and agility benefits of virtualization – Thrive in complex heterogeneous environments, on and off-premise 2006-8 2009 2010 New Product Releases New Product Releases New Product Releases CA Advanced Systems CA Spectrum AM, CA Virtual Multiple announcements for Management Performance Management new solutions (CA Virtual) CA Data Center Automation Enhancements to existing Manager (now CA Spectrum New Product Development virtualization mgmt tools Automation Manager) CA Spectrum Infrastructure Launch of CA Automation Manager, CA NSM, CA eHealth New Product Development Suite Performance Mgr Integrating heterogeneous Growth Through Acquisition virtualization management Growth Through Acquisition Hyperformix, 4Base across CA portfolio Optinuity, Cassatt, NetQos Continued Product Enhancements and Improved Serviceability
Raymond James – evolving to private cloudself-service access to physical & virtual server Service Consumers SECURE ASSURE SELF-SERVE METER POOL PROVISION Raymond James is developing an IaaS service so that its application developers can roll out new PLAN PHYSICAL VIRTUAL EXTERNAL SUPPORT financial applications more quickly. External Providers • CA Service Catalog, CA Asset Portfolio Management provide self-service interface for application developers to request physical and virtual resources • Integration to asset and service management solutions enables Raymond James to understand which assets are available for provisioning and charge departments based on usage
Cadence Designs – evolving to private cloudself-service provisioning, configuration, and SLA – Leader in electronic design automation (EDA) – 4,500 staff, 12,000 servers in San Jose & worldwide Challenge Solution Benefits − Hardware refresh − Self-Service Reservation − Broader virtual roll-out − Low server utilization Management − Increased utilization − Weak virtual mgt. − Configuration − Deferred hardware $$ prevents broad rollout Management − Reduced Op-Ex with − Provisioning tool − Automated Provisioning automatic provisioning slow, high- − Process Automation − Ensured SLAs with touch, inflexible − Service Assurance assurance, self-service − No dynamic self-service for private cloud • Solutions included CA Server Automation and CA Service Assurance • Delivered dynamic virtual self-service for private cloud
MGM Resorts – evolving to private cloudintegrated end-to-end service lifecycle management – Leading global hospitality brand - Bellagio, MGM Grand, Mandalay Bay and The Mirage. – Combines quality entertainment, luxurious facilities and exceptional guest services. Challenge Solution Benefits − High dependence on − Self-service with service − Streamlined responses large IT infrastructure catalog and service desk to 15,000 incidents/wk − Performance critical to − IT asset & inventory − Reduced quality of guest service − Automated provisioning downtime, enhanced − Employee turnover cost experience − Infra. performance − Expedite − CAPEX & OPEX control − Security & identity virtualization, 75% of − Improved security − Integrated end-to-end servers by 2010 CA Technologies solutions – Server Automation, Performance Assurance, Service Desk, Service Catalog, Asset Mgmt, Security, & Service Portfolio
Independent Analysis Puts CA Technologies In Front CA Technologies – the only vendor to tick all the boxes in leading analyst’s virtualization management reference architecture Configurati Security Service & on IT as a Backup & Vendor Manageme Capacity Managemen Service Recovery nt Management t CA Technologi es Source: Who’s Who in Virtualization Management, Bernd Harzog, The Virtualization Practice, August 2, 2010