Interop nyc building a private cloud today - automation - shopp -final

building a private cloud in today’s data center with today’s infrastructure
Ryan Shopp

Building a private cloud does not require building a whole new data center. The quickest path to the cloud is to reclaim and repurpose your current IT infrastructure into a new private cloud likely within your current data center facility. Making the move from the static data center requires more than just infrastructure; it also requires new processes and automation. This session will help data center managers: 1) Learn how automation aides in the migration to and management of private clouds; 2) Understand the benefits of deploying a private cloud; and 3) Review best practices for enabling self-service to a private cloud.
Abstract Copyright 2010, CA Technologies

“ Process discipline, automation and self-service management tools, and organizational changes are inevitable. Without these improvements, internal clouds are impossible .”
Forrester Consulting: “Virtualization Management and Trends”
January 2010
Copyright 2010, CA Technologies

virtualization is helping to close the gap Virtualization Virtualization is redefining the relationship between IT and business service delivery… Business Service Delivery and has the potential to provide a fluid, dynamic and flexible on-demand IT infrastructure and help fulfill the promise of cloud computing IT Copyright 2010, CA Technologies

and offers outstanding promise Virtualization can deliver substantial ROI, greater agility, improved continuity, and other business value
continuity
Hardware redundancy, site recovery, live migration
agility
Fast IT support for business innovation, transformation
Hardware consolidation, power, rent, cooling, downtime
ROI

but there’s a flip side to virtualization: complexity driven by rapid growth and constant change Managing the increased complexity found in dynamic, large-scale, virtualized environments introduces new challenges that constrain cloud deployment Copyright 2010, CA Technologies
lack of
scalability
reduced
control
diminished
visibility
increased
process
issues
enormous
change volume
more
staff pressure

15-25% of workloads running in virtual servers (various analysts)
34% of total server infrastructure are virtual servers (CDW)
38% of mission-critical business services are virtualized (CIO.com)
30% of servers are virtualized on average (CA Technologies)
the growing concern of ‘virtual stall’ CIOs report a persistent difficulty in expanding virtualization deployments Copyright 2010, CA Technologies

next-generation automation is particularly key to overcoming virtual stall
expand scalability
increase
control
improve visibility
decrease
process
issues
manage
change
reduce
staff pressure
automation technology and robust management tools address the constraints that can stall cloud deployment accelerate application deployment orchestrate and automate processes Pool resources and self service streamline and automate provisioning standardize and automate configuration management
so you can…
lack of
scalability
reduced
control
diminished
visibility
increased
process
issues
enormous
change volume
more
staff pressure

virtual stall hits at specific phases of maturity in your virtualization or cloud computing initiatives Automation Requirements Copyright 2010, CA Technologies Server Consolidation Infrastructure Optimization Automation and Orchestration Dynamic Datacenter Virtualization phases
Multi-vendor support
Capacity Management
Patching
Configuration management
Operationally ready ->
Provisioning
Configuration standardization
Dependency mapping
Compliance
Application aware ->
Process orchestration
Application deployment
Self-service
Chargeback
Service oriented ->
Dynamic resource allocation
Application portability
SLA-driven automation
Cloud enabled ->
Using scripts or vendor tools
Best effort -> Virtual stall points

five key automation steps on the journey from virtualization to cloud (building a private cloud in today’s data center with today’s infrastructure)

1. pair virtualization with management early taking a unified approach

1. pair virtualization with management early taking a unified approach Source “Managing The Virtual World Is An Evolution, Not A Revolution,” Forrester Research, Inc., April, 2010 Source: “Worldwide Distributed Virtual Server Management Software2009–2013 Forecast Update and 2008 Vendor Shares”, IDC Research, October 2009 Importance Level of Virtual Environment Management Regarding Reaching Business Goals
“ Success with virtualization lies in solid, standardized processes and management software to automate and govern …these processes.”

1. pair virtualization with management early taking a unified approach Source: “Virtualization Management And Trends”, A commissioned study conducted by Forrester Consulting on behalf of CA, Inc. , January 2010 Use of common P&V management tools
“ Comprehensive domain coverage is critical…. Automation can only be effective if all technology domains are consolidated into … unified management“
Source: IDC, North American Virtual. Survey: Large-Scale Implementation Requires Sophisticated Management Strategy’, Feb 2009 (Doc # 216623), Mary Johnston Turner, Frederick W. Broussard 51 or more virtual machines (n = 54) 50 or fewer virtual machines (n = 46) Not yet, but eventually will consolidate No, plan separate products long term Yes Copyright 2010, CA Technologies

1. pair virtualization with management early taking a unified approach
Up to 24x faster MTTR, uptime to ‘5 nines’
Reduce Service Failures
Up to 270%, saving up to $1000 per server
Improve Staff Efficiency
Up to 240x faster, saving up to $200 per server
Faster Deployment
Reduce power by 16%, $700K p.a. in a 5Mw DC
Reduce Facility Costs Source: “Reducing Operational Expense (OpEx) with Virtualization and Virtual Systems Management”, Enterprise Management Associates (EMA), 2009
“ Better response, faster provisioning, improved efficiency, and more are all strongly correlated with the use of specific VSM [Virtual Systems Management] toolsets.”

MGM Resorts: Data Center Consolidation while increasing Responsiveness to the Business
MGM Resorts International is one of the world's leading global hospitality companies, operating a peerless portfolio of destination resort brands, including Bellagio, MGM Grand, Mandalay Bay and The Mirage. MGM Resorts destinations combine quality entertainment, luxurious facilities and exceptional guest services.
Complexity of virtualized data center causing unacceptable deployment times
Taking weeks to provision physical servers and days to provision new VMs
CA Automation Suite:
Standardized and streamlined physical and virtual server provisioning and life-cycle management
Self-service portal
Template-driven provisioning
Solution
Physical server deployment time reduced from 6 weeks to 4 days
VM deployment time reduced to 20 minutes
100% ROI in 6 months
Benefits
Challenge

2. Minimize the moving parts to maximize benefits of automation

2. minimize the moving parts to maximize benefits of automation
What applications do I have?
Where are my applications installed?
What servers & systems do I have?
What is virtual versus physical?
How is it all connected?
How many of what do I have?
How do I systematically reduce the number of individual instances?

3. Be pragmatic, grab a quick “private cloud” win by delivering your own “Amazon EC2” for the business

Lab consolidation from 44 to 4
Average 800 concurrent, active sessions
Over 49,000 VM’s provisioned
Cost Savings
$6.5M in labor savings to date
Server utilization up 50%
Server to admin ratio was at 60:1, now at > 600:1
Real estate savings
$2.4 million projected 5 year savings
2,330 machines relocated, ~ 50% virtualized in Q4
Automatic power-off between reservations
450 metric tons of carbon reduction
case study: benefits of the CA Labs-on-Demand story Copyright 2010, CA Technologies

4. Focus on i ntegrating your unique operational processes, not your management products

4. Focus on i ntegrating your unique operational processes Service Request Provisioning Workflow (TODAY) Customer submits order request via email to IT for new production environment IT Project Manager reviews request, confirms info and creates a Provisioning Ticket to schedule Server Ops provisions new VM’s & loads hardened OS config via CMS Project Manager notifies Customer that order is complete and closes Provisioning Ticket IT Project Manager confirms order information and validates request Network & Security Ops allocate IP address subnet and provision/configure firewall & VPN access EMS/NMS team configures monitoring; NOC personnel test server and notifies Project Manager of ‘success’ or ‘failure’ App/DB Team provisions DBMS and App Environment Customer’s production system is up and ready for use (Failure) Storage Team provisions required disk capacity from existing array and adds into backup systems and schedules daily routine

4. Focus on i ntegrating your unique operational processes Manual vs. Automated Timeline Response Comparison (TOMORROW ) Data Center Ops waits for Server, Network, Storage & App assignments from other overloaded groups. Notifications to Provisioning teams delay iteration in workflow from group to group. Manual service configuration takes place as groups have time (orders often lost / delayed). Testing of final solution performed by IT Project Mgr. Often provisioning errors cause re-provisioning of servers and/or services. Service Request process immediately initiates and begins provisioning process for new product environment. Automation orchestrates provisioning actions with corresponding systems for network, security, server, storage and application installation and configuration via CMS. Once new production network, VM’s, server, storage & app software installed & configured, CA PA performs automated testing process to validate system availability. Automation then registers new product system and component devices & services with Enterprise Monitoring & Management systems. As soon as service provisioning has been completed, Automation performs automated testing for the new production environment and notifies IT Project Mgr that the solution is available to release to the customer. Manual Process Automated Process GOING FROM WEEKS TO DAYS OR EVEN HOURS 7 days 14 days 21 days 28 days Start Manual process causes delays in communication between groups. Order submission Provisioning Validation & Closure

5. Don’t rule out going Hybrid

5. Don’t rule out going Hybrid public cloud concepts driving evolution of IT
End users see:
Flexibility
Speed
Control
Executives see:
Lower costs
Less Staff
Simplicity
Copyright 2010, CA Technologies SaaS PaaS IaaS

5. Don’t rule out going Hybrid public cloud is not perfect But….some applications and use cases are ripe today for leveraging public cloud options Copyright 2010, CA Technologies Service-Level Agreements Hidden Costs Security

5. Don’t rule out going Hybrid but do it on your terms so your business users aren’t going around IT Copyright 2010, CA Technologies End Users Service Catalog Request Service Process Automation Automate IT & Business processes Private Cloud Public Cloud Automated Provisioning Transparently provision to private or public clouds Reports Report on utilization by project or request Charge Back Ability to track and charge based on utilization Dynamic Data Center

summary – five key automation steps on the journey from virtualization to cloud
1. Don’t overlook management or taking a unified approach
2. Minimize the moving parts to maximize automation returns
3. Be pragmatic, showcasing “progress wins” on the way
4. Focus on integrating your unique processes instead of products
5. Don’t rule out going hybrid

CA Technologies, helping customers accelerate virtualization maturity and progress toward cloud computing Automation Requirements Copyright 2010, CA Technologies Server Consolidation Infrastructure Optimization Automation and Orchestration Dynamic Datacenter Virtualization phases
Multi-vendor support
Capacity Management
Patching
Configuration management
Operationally ready ->
Provisioning
Configuration standardization
Dependency mapping
Compliance
Application aware ->
Process orchestration
ITSM
Application deployment
Self-service
Chargeback
Service oriented ->
Dynamic resource allocation
Application portability
SLA-driven automation
Cloud enabled ->
Using scripts or vendor tools
Best effort -> Virtual stall points

CA Automation Suite for Data Centers: Designed and built for the virtualization & cloud era.
CA Process
Automation
Automate, integrate and orchestrate processes across platforms, applications and IT groups
CA Server
Automation
Ensure consistent deployment process for applications and services across physical and virtual systems
CA Configuration Automation
Indentify, track and standardize your IT services infrastructure; policy-driven configuration management
CA Virtual
Automation
Realize the promise of cloud computing; self-service, resource pooling and dynamic physical and virtual provisioning

questions? [email_address]

thank you www.ca.com/automation

Interop nyc building a private cloud today - automation - shopp -final

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