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    Demystifying S-Controls and AJAX Demystifying S-Controls and AJAX Presentation Transcript

    • Demystifying S-Controls and AJAX Mike Dannenfeldt, Education Architect Salesforce.com Track: New AppExchange Developer
    • Agenda
      • S-Control Overview
      • AJAX Toolkit Overview
      • Getting Started w/S-Controls
      • Demo
      • Available Resources
      • Q & A
    • Introduction to S-Controls
    • What is an S-Control?
      • An S-Control is a single custom web page created by a web developer and hosted within the Salesforce application.
      • An S-Controls can support any technology that a user’s web browser can support (HTML, Javascript, Java Applets, Flash, ActiveX, etc). After all it is a web page!
      • S-Controls power the customized functionality behind custom buttons and custom links.
      • S-Controls utilize the AJAX Toolkit and the AppExchange API to query and modify Salesforce data.
    • S-Control Types
      • Custom HTML
        • Write custom HTML/JavaScript to render your own pages or load an Active-X Control or Java Applet
      • URL
        • Reusable URL definition
        • Same interface as setting up a URL for a Custom Link:
          • http://www.whateverwebsite.com?{!User.FirstName}
      • Snippet
        • Reusable S-Control code
        • Can be any code: HTML, JavaScript, merge field references, formula functions, anything
        • Snippet code is included inline at runtime
    • “Inline” S-Control on Detail Page
      • Runtime
      • Only on Detail Pages, not Edit Pages
      • S-Control can contain custom html/javascript or reference an external URL
      • S-Control renders in an iFrame
      Yahoo Map S-Control inline in the Candidate detail page
    • Inline S-Controls on Detail Pages setup
      • Include an S-Control in any Field Section in the Page Layout.
      • Set S-Control Properties on the Page Layout to control the iFrame display attributes.
      • Note: S-Control Snippets will not be available to add to page layouts.
      Double-click to open the S-Control Properties dialog
    • When to Use S-Controls
      • Consider using S-Controls if you…
      • Want to streamline a common user process
        • i.e. reduce the number of clicks
      • Creating Web Services Mash-Ups
        • i.e. yahoo maps and Salesforce
    • When to Use S-Controls, cont’d
      • Know that your process flow is closed loop
        • i.e., no outside databases or data sources that aren’t web services enabled
      • Have a small number of records to update or display
      • Unable to host custom ASP.NET or JSP web control
    • Some Cautions About S-Controls
      • S-Controls are good candidates for UI enhancements, not full scale intensive integrations.
      • The User experience should always be kept central when designing and developing S-Controls.
        • A poorly designed S-Control that performs slowly will frustrate Users
    • Some Cautions About S-Controls, cont’d
      • Only a skilled web developer should be creating and deploying S-Controls in your environment.
        • Javascript can be tricky and time consuming to debug
        • Novice developers may struggle to get custom pages & scripts to behave the same across different browser types (IE, Firefox, etc)
        • User Experience should be thoroughly tested before deployment
      • You support your custom S-Control code
    • S-Control Editor Walkthrough Functions Operators Insert merge field (not copy and paste) New Types for URL and Snippet Quick Save lets you continue editing Validate expression syntax
    • Universal Computing Human Resources Scenario
      • Recruiters at UC manage open positions by working through the Application records associated to a Position.
      • When a recruiter is interested in contacting a Candidate, the recruiter must drill through the Application record to get into the Candidate record in order to view the Candidate’s contact information.
      Job Application Candidate Position
    • Universal Containers HR Scenario, cont
      • In order to improve this process and make it more efficient, Universal Containers has decided to create an “inline” S-Control to be added to the Application page layout.
        • The HTML S-Control reveals associated Candidate information
        • No need to drill into the Candidate record
        • Custom HTML S-Control has Salesforce look and feel
        • Seemless User experience
    • Introduction to the AJAX Toolkit
    • AJAX Toolkit
      • Asynchronous JavaScript and XML (AJAX)
      • Toolkit allows developers to use AJAX paradigm to create powerful extensions to their UI by providing easy access to the AppExchange API from javascript.
      • With the Toolkit, it’s easier to create and parse the SOAP messages of the AppExchange API
    • Features of the AJAX Toolkit
      • Complete support for the AppExchange API and Schema via the Partner WSDL
      • Significant performance improvements over the BETA Toolkit
      • Supports synchronous and asynchronous calls
      • Complete documentation available for download on the AppExchange Developer Network
        • www.salesforce.com/developer
        • Coming with Winter ’07 release!
    • AJAX Toolkit – Connecting
      • Simply include a <script> reference in your S-Control to use the Toolkit
      • This will load the toolkit and a global object, sforce.connection, is created which contains all of the API calls and toolkit methods.
        • Create, Update, Delete, Query, etc.
      • Security and access will be based off the User who launched the S-Control by default
        • A “login” function that takes a username/password is also supported by the toolkit
    • S-Control Design
      • 2 major pieces of S-Control design
        • The HTML Output (ie. The Visual)
        • The Javascript (ie. The Function/Code)
      • HTML
        • Determine what the User should see, how forms and tables need to be formatted, the look & feel, etc
      • Javascript
        • Write Javascript functions that use AJAX to perform API operations such as: query, create, update, or delete
        • Some of your Javascript functions may be triggered automatically when the page loads, others you may want to be triggered by User actions such as a button click … you decide!
    • S-Control Design, cont’d
      • S-Controls should always start with the following:
        • <!DOCTYPE HTML PUBLIC &quot;-//W3C//DTD HTML 4.01 Transitional//EN” &quot;http://www.w3.org/TR/html4/loose.dtd&quot;>
      • Second, add the <HTML> and <HEAD> tags:
        • <HTML><HEAD>
          • <!-- The following line loads the AJAX Toolkit -->
          • <script src=&quot;/soap/ajax/8.0/connection.js&quot;></script>
          • <script>
          • function myFirstFunction() { … }
          • </script>
          • </head>
      • Last, create the <BODY> before closing with </HTML>
    • Interactive: Examining an AJAX S-Control
      • Let’s take a closer look at the Inline S-Control we added to the Job Application Page Layout
      • How is the AJAX Toolkit initialized?
      • How is the look & feel controlled?
      • Where is the AppExchange API being used?
      • What is the S-Control logic flow?
    • DEMO #1 New Custom Detail Button
    • Universal Containers Scenario - Problem
      • UC receives numerous Job Applications per Position. Once a Position has been closed it requires a great deal of effort (clicking) to close out each Job Application associated to the Position.
    • Universal Containers Scenario - Solution
      • Users would like a button to perform a mass update on a Position’s Job Application records that are in an “Open” status
        • Update the records’ status to “Closed” and set the stage to “Closed – Position Closed”.
        • Job Application records that are in a “Hold” or “Closed” status should not be updated by the button.
    • DEMO #2 Standard Button Override
    • Universal Containers Scenario - Problem
      • UC Interviewers create Review records to store Candidate evaluation scores against an Application.
        • The review questionnaire contains questions that exceed the maximum length the label of a field can be.
    • Universal Containers Scenario - Solution
      • In order to work around the label length restriction, the “New” button of the Review object will be overridden to display a custom HTML form that has no question length restrictions.
        • When the interviewer submits the custom HTML form, the field data should be saved into a new Review record associated to the Application.
    • Need More Information or Help?
    • Resources
      • AppExchange Developer Network (ADN)
        • Comprehensive web site for AppExchange Developers
        • Documentation & Samples (API, AJAX)
        • Developer community forum
        • www.salesforce.com/developer
      • AppExchange Developer Support (ADS)
        • Per-incident, code-level support for developers creating solutions on the AppExchange platform
        • Support for Custom apps, Custom integrations, S-Controls
        • 4 hour response time for logged cases
        • More info: devsupport@salesforce.com
    • Resources, cont’d
      • Creating On-Demand Applications with AppExchange
        • Salesforce.com publication
        • Illustrates technologies and concepts required to develop AppExchange apps
      • AppExchange Laboratory (AppLab)
        • 5-day Hands-On Instructor Led Course
        • Instruction for how to build, deploy, and install native and composite AppExchange apps
        • For Developers, IT Managers and Power Users
        • More info and to register: http://www.salesforce.com/trainingsupport/workshops.jsp
    • Q & A
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