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Building the Integrated Wealth Management Desktop Mark Abramowitz, salesforce.com Director of Product Management, Financia...
Safe Harbor Statement <ul><li>“ Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This pr...
Agenda <ul><li>Business challenges for Wealth Management </li></ul><ul><li>Financial Advisor pain points </li></ul><ul><li...
Business Challenges and Financial Advisor Pain Points  <ul><li>Business Challenges </li></ul><ul><li>Salesforce for Wealth...
Client Data and Sharing Model <ul><li>Business to Individual   </li></ul><ul><li>Financial Data </li></ul><ul><li>Househol...
Client and Activity Management  <ul><li>Action Plans </li></ul><ul><li>Service Level Commitments </li></ul><ul><li>Event T...
List Management and Campaign Management  <ul><li>Client and Activity Consoles   </li></ul><ul><li>Mass Actions  on Lists  ...
Compliance and Integration Services <ul><li>Activity and Client Audit History   </li></ul><ul><li>Email Compliance </li></...
Salesforce for Wealth Management Demo  <ul><li>Initiate the new Mortgage Action Plan  </li></ul><ul><li>Follow-up with my ...
Salesforce for Wealth Management <ul><li>Client Data and Sharing Model  </li></ul><ul><li>Client and Activity Management  ...
Mark Abramowitz Director of Product Management, Financial Services QUESTION & ANSWER SESSION
Don’t miss … <ul><li>Financial Services Expo </li></ul><ul><li>Open Throughout the Conference </li></ul><ul><ul><li>Meet t...
Session Feedback Let us know how we’re doing! <ul><li>Please score the session from 5 to 1 (5=excellent,1=needs improvemen...
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Building the Integrated Wealth Management Desktop

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Transcript of "Building the Integrated Wealth Management Desktop"

  1. 1. Building the Integrated Wealth Management Desktop Mark Abramowitz, salesforce.com Director of Product Management, Financial Services Track: Financial Services
  2. 2. Safe Harbor Statement <ul><li>“ Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements the achievement of which involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make.  All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. </li></ul><ul><li>The risks and uncertainties referred to above include - but are not limited to - risks associated with the integration of Sendia Corporation’s technology, operations, infrastructure and personnel with ours; unexpected costs or delays incurred in integrating Sendia with salesforce.com, which could adversely affect our operating results and rate of growth; any unknown errors or limitations in the Sendia technology; any third party intellectual property claims arising from the Sendia technology; customer and partner acceptance and deployment of the AppExchange and AppExchange Mobile platforms; interruptions or delays in our service or our Web hosting; our new business model; breach of our security measures; possible fluctuations in our operating results and rate of growth; the emerging market in which we operate; our relatively limited operating history; our ability to hire, retain and motivate our employees and manage our growth; competition; our ability to continue to release and gain customer acceptance of new and improved versions of our CRM service; unanticipated changes in our effective tax rate; fluctuations in the number of shares outstanding; the price of such shares; foreign currency exchange rates and interest rates. </li></ul><ul><li>Further information on these and other factors that could affect our financial results is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including our Form 10-K for the fiscal year ended January 31, 2006. These documents are available on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor . </li></ul><ul><li>Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all.  Customers who purchase our services should make purchase decisions based upon features that are currently available.  Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements, except as required by law. </li></ul>
  3. 3. Agenda <ul><li>Business challenges for Wealth Management </li></ul><ul><li>Financial Advisor pain points </li></ul><ul><li>Salesforce for Wealth Management </li></ul><ul><li>Salesforce for Wealth Management demo </li></ul><ul><li>Questions and Answers </li></ul>
  4. 4. Business Challenges and Financial Advisor Pain Points <ul><li>Business Challenges </li></ul><ul><li>Salesforce for Wealth Management </li></ul>Financial Advisor Pain Points <ul><li>Retain and grow clients and assets under management </li></ul><ul><li>Identify “at risk” clients </li></ul><ul><li>Control costs while delivering exceptional service </li></ul><ul><li>Compliance </li></ul><ul><li>Attract, motivate and retain top producers </li></ul><ul><li>Establish trusted advisor status </li></ul><ul><li>Maintain deep client relationships </li></ul><ul><li>Grow my business </li></ul><ul><li>Increase productivity while controlling costs </li></ul><ul><li>Stay up to date </li></ul><ul><li>Keeping the team informed </li></ul><ul><li>Client Data and Sharing Model </li></ul><ul><li>Client and Activity Management </li></ul><ul><li>List Management and Campaign Management </li></ul><ul><li>Compliance and Integration Services </li></ul>
  5. 5. Client Data and Sharing Model <ul><li>Business to Individual </li></ul><ul><li>Financial Data </li></ul><ul><li>Household and Client Relationships </li></ul><ul><li>Security and Sharing </li></ul><ul><li>Wealth Management Mobile Edition </li></ul><ul><li>Business to Household </li></ul>Individual
  6. 6. Client and Activity Management <ul><li>Action Plans </li></ul><ul><li>Service Level Commitments </li></ul><ul><li>Event Team View </li></ul><ul><li>Client Prompts </li></ul><ul><li>Reports and Dashboards </li></ul><ul><li>Call Reports </li></ul>Event Team View Action Plans
  7. 7. List Management and Campaign Management <ul><li>Client and Activity Consoles </li></ul><ul><li>Mass Actions on Lists </li></ul><ul><li>List Management </li></ul><ul><li>Business to Individual Campaign Management </li></ul>Activity Console Client Console
  8. 8. Compliance and Integration Services <ul><li>Activity and Client Audit History </li></ul><ul><li>Email Compliance </li></ul><ul><li>Financial Data and Data Services </li></ul><ul><li>List Manager Integration </li></ul><ul><li>Computer Telephony Integration (CTI) </li></ul>
  9. 9. Salesforce for Wealth Management Demo <ul><li>Initiate the new Mortgage Action Plan </li></ul><ul><li>Follow-up with my “A” Clients </li></ul><ul><li>Schedule a Household Review </li></ul>
  10. 10. Salesforce for Wealth Management <ul><li>Client Data and Sharing Model </li></ul><ul><li>Client and Activity Management </li></ul><ul><li>List Management and Campaign Management </li></ul><ul><li>Compliance and Integration Services </li></ul>
  11. 11. Mark Abramowitz Director of Product Management, Financial Services QUESTION & ANSWER SESSION
  12. 12. Don’t miss … <ul><li>Financial Services Expo </li></ul><ul><li>Open Throughout the Conference </li></ul><ul><ul><li>Meet the Experts </li></ul></ul><ul><ul><li>Hands-On Demos </li></ul></ul><ul><ul><li>Visit our Partners </li></ul></ul><ul><li>Birds of A Feather </li></ul><ul><li>Lunchtime 11:30 – 2:00pm, Tuesday </li></ul><ul><li>Lunch Area behind Financial Services Expo </li></ul><ul><ul><ul><li>Network with Peers </li></ul></ul></ul><ul><ul><ul><li>Discuss Industry News </li></ul></ul></ul><ul><ul><ul><li>Lunch and Learn </li></ul></ul></ul><ul><li>Meet the Financial Services Product Managers </li></ul><ul><li>Tuesday, 3:45 – 4:45, Meeting Room B, 2 nd Floor </li></ul><ul><ul><li>Ask questions </li></ul></ul><ul><ul><li>Provide feedback </li></ul></ul><ul><ul><li>Learn about our product & strategy. </li></ul></ul>
  13. 13. Session Feedback Let us know how we’re doing! <ul><li>Please score the session from 5 to 1 (5=excellent,1=needs improvement) on the following categories: </li></ul><ul><ul><li>Overall rating of the session </li></ul></ul><ul><ul><li>Quality of content </li></ul></ul><ul><ul><li>Strength of presentation delivery </li></ul></ul><ul><ul><li>Relevance of the session to your organization </li></ul></ul>Save time! Use your cell phone or mobile device to send Feedback via SMS/Text Messaging! Send a message to 26335 In the message body: Session 209, #### For example, “ Session 209, 5555 ” Session ID: 209 Session ID # Scores for 4 categories SMS Voting powered by:

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