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A "how to" workshop for the use of Pronto at the University of Winchester

A "how to" workshop for the use of Pronto at the University of Winchester

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  • Have you ever used Skype or MSN? Wimba Pronto is an instant messaging system aimed at educational institutions, non-archival. It is installed on all PCs on the King Alfred campus (please contact ITS if your PC doesn’t appear to have it installed). The more people who are using this software, the more functional it becomes. By the end of the session participants will know about:· How to create a Pronto account· How to install Pronto at home· Password Recovery· Customisation (e.g. appearance, status update)· Etiquette for Wimba Pronto· Holding an ‘office hour’This interactive session, aimed at all staff within the university, will focus on both the practical requirements of Pronto, but also offer opportunities to discuss innovative and appropriate situations for use.
  • Just another form of tool…
  • Synchronous e-learning, commonly supported by media such as videoconferencing and chat, has the potential to support e-learners in the development of learning communities. Learners and teachers experience synchronous e-learning as more social and avoid frustration by asking and answering questions in real time.Synchronous sessions help e-learners feel like participants rather than isolates:Isolation can be overcome by more continued contact, particularly synchronously, and by becoming aware of themselves as members of a community rather than as isolated individuals communicating with the computer.Asynchronous e-learning, commonly facilitated by media such as e-mail and discussion boards, supports work relations among learners and with teachers, even when participants cannot be online at the same time. It is thus a key component of flexible e-learning. In fact, many people take online courses because of their asynchronous nature, combining education with work, family, and other commitments. Asynchronous e-learning makes it possible for learners to log on to an e-learning environment at any time and download documents or send messages to teachers or peers. Students may spend more time refining their contributions, which are generally considered more thoughtful compared to synchronous communication.
  • 1:56 Second video, 7:09
  • So, where does the group see the benefits of Wimba Pronto so far… (for teaching, for administration). Liz Stuart is going to use it for her office hours, 1 hour a week from September. and yes, we’re getting to the practical stuff now! Which learning groups does it help?
  • More depth coming on those shortly….
  • See here, can also alter the courses that you appear in….You can also get to this screen from “Account Settings” under the “Pronto” tab…
  • I’m always forgetting my password, so this is helpful… just need to have access to your email so that you can use the new email (or ID!).
  • Can connect with external people (e.g. Lloyd Stock from Wimba) trying to remember how to do this…
  • Note: we can also add a “Schools” tab, which will contain all of the Helpdesks that have been set up by the institution, e.g. Campus offices, library services, academic counselling, library, student services, registry, etc.
  • Video: user display area.Options menuBroadcast video, hide video preview buttonsCall status button, talk lock, etc.
  • Do you want ‘automatic promotion’ – lets the next person in the call straight in, or do you want to have a bit more control?!E.g. Students have to give a reason why they are queuing up, and you can then promote 3 people with the same query – students can also talk to each other in the queue and may solve the issue before they ever get to you… On leaving “Office Hours”, your status will default to “Available”
  • If you are getting no response from the student, send a chat message to ask if they can hear you, as obviously...

Wimb a pronto Wimb a pronto Presentation Transcript

  • WimbA Pronto, 09/08/10
    Dr Bex Lewis
  • Wimba Pronto: The Session
    How to create a Pronto account
    How to install Pronto at home
    Password Recovery
    Customisation (e.g. appearance, status update)
    Etiquette for Wimba Pronto
    Holding an ‘office hour’
  • Do you have?
    USB headset with integrated microphone?
    Module on the Learning Network in which you can practice?
  • The Big Picture: Why E-tools?
    The tangible benefits identified through the case studies are wide-ranging but can be summarised under the following broad headings:
    Cost Savings/Resource Efficiency
    Recruitment and Retention
    Skills and Employment
    Student Achievement
    Inclusion
    Widening Participation and Social Equality
    Other Benefits
    http://www.jiscinfonet.ac.uk/case-studies/tangible/tb-briefing-paper.pdf
  • Synchronous/Asynchronous
    Synchronous e-learning
    Works in ‘real time’
    Uses tools such as
    Videoconferencing
    Chat
    Aids the development of learning communities
    Social Learning, less isolation
    Avoids frustration in getting fast responses to queries
    Asynchronous e-learning
    Occurring at different times
    Uses tools such as
    Email
    Discussion boards
    Supports work relations among learners and with teachers
    Flexible, especially for part-timers
    Learners can log on to an e-learning environment at any time and download documents or send messages to teachers or peers.
    Students may spend more time refining their contributions, which are generally considered more thoughtful compared to synchronous communication.
    http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/AsynchronousandSynchronousELea/163445
    Image: http://www.kollewin.com/EX/09-15-11/synchronous-vs-asynchronous-collaboration-by-Ramius.gif
  • http://www.youtube.com/watch?v=GO-n3UBjAcY
    • Every time someone says “Blackboard”, substitute “Moodle/The Learning Network”
    • Further Video: http://www.youtube.com/watch?v=x_Z81D3Q2Kg
  • Learning Situations for Wimba Pronto?
    Group discussion...
  • How to create a Pronto account
    On the Learning Network: http://learn.winchester.ac.uk/course/view.php?id=1203
    Scroll down till you see this link on the right (see below)
    Using this link for Wimba Pronto ensures that the system knows you are a member of Winchester staff/students, and makes the process of creating the ID (a one off process) very simple.
    To access the system from there just go through your ‘start’ menu as you would for other programs. All programs  Pronto
  • Wimba Pronto
    “Classmates”
    Staff/Students are listed according to whether they are in a specific module.
    Everyone here is “offline”, but the left-hand dot will change colour as these options demonstrate.
  • How to install Pronto at home
    https://pronto.wimba.com/user/faces/settings.xhtml
    “Download Wimba Pronto”
    “Save File” (ProntoSetUp.exe)
    Run & follow prompts
  • Password Recovery
    https://pronto.wimba.com/user/
  • Customisation: Appearance
    Pronto  Preferences  Profile
    Add
    Email
    Short biography (of help internally)
    Choose Picture (it resizes it)
    Click [+] to add web addresses
  • Customisation: Status Update
    Select [+]
    Write in “Title”, note only 1st word easily visible
    Select “OK”
    Choose from “drop-down box:
  • Privacy Options
    Pronto  Preferences  Privacy
    [+] ProntoID (not email address), i.e. Bex is drbexl
    Sign in as invisible
    Don’t show when I am typing
    Make me invisible to anyone not in my classes or contacts
  • Other Screens in Preferences (1)
  • Other Screens in Preferences (2)
  • Options
    In Pronto, go to “View”
    Show Offline Contacts
    Show Blocked Contacts
    Show Classmates Without Pronto
    Sort Contacts by First/Last Name
    Sort Contacts by Availability
    Show Group Counts
    Expand/Collapse All Groups
    Show Status Messages
  • Adding “Contacts
    By default  “Recently Added”
    New Group?
     Actions
     New Group
     Choose Name
    Drag & Drop
    Double Click to view Bio (if added)
  • Group Chat
    Great for regularly used groups
     Actions
     Invite to Group Chat
    Select Group or “New Group Chat”
    Option to add more users
    Awaiting connection
    Just communicate…
  • Functions
    • AppShare
    • Drag the box to thesize you need
    • Share that portion of your screen
    • Conference
    Call
    • Click on “Talk”
    to start
    conversation
    • Whiteboard
    • Use editing tools
    • Import Images, or use ‘Gallery’
    • New Canvas, see edits below
    • ‘Permissions’ allows others to edit
    • Save (as .wwb)
    • Save canvas (as .pdf)
    • Video-Call
    • Select the‘shut-eye’ toactivate yourwebcam
    • Click on “Talk”
    to start
    conversation
  • Chatlogs
  • Adding an External Contact
    • Useful for working with other universities which have Pronto
    • You will need to know their ProntoID
    • Add to your contacts list, in a group if desired
    Actions  Add Contact
  • Holding an ‘office hour’
    Drop Down Box
     Office Hours
    Chat Window Opens
    Student names appear, usually with reason
    ‘Promote’/Automatic Promotion?
    Demote or right-click on a user to remove them from the room
    Preferably: You will need to have advised your students what time(s) you will be available
  • Custom Office Hours
    Add “Title”
    Change settings, including
    Allowing/disallowing student chat in the waiting room
    Automatic promotion
    not requiring a reason for entering
    Add a custom “Greeting” for the waiting room
  • Students can join…
    Student double-clicks the name of the user whose Office Hours they wish to join.
    Selects ‘Join’
    Provides reason for joining
    Joins “waiting Room”
  • Sending a Message to the Waiting Room
  • Ending an Office Hours Session
    To End an Office Hours Session
    Do one of the following:
    Close the Office Hours Owner Window.
    Change your status in the Status Bar to a non-Office Hours status.
    If there are participants in the Waiting Room, the Close Office Hours window opens and gives you the option to send a message to the Waiting Room. Do one of the following:
    Type a message in the text box and click Send.
    Click Don't Send to end the Office Hours session without sending a message.
    If there are no participants in the Waiting Room, a dialog appears asking you if you are sure that you want to close Office Hours. Click Close.
  • Etiquette for Wimba Pronto
    Have some practice sessions with others online before using for key sessions
    Before beginning an AppShare, shut down or minimise any items which you do not want visible (e.g. Data which is sensitive)
    Be cautious about using video & appshare simultaneously, as they are both bandwidth intensive. Be aware of users on low strength connections.
    Arrive early for office hours to ensure that all the technology is working properly, and that you are available at the start of the session.
    Check that your audio is working well.
    If students are likely to be in the Waiting Room for a while, consider sending a message saying that it will be a while before you can work with them.
    Set expectations re: the correct use of grammar, spelling, punctuation, and avoid the use of “text message” speech/acronyms
    Retain all chat logs, in case one is needed for a grade appeal, etc.
  • More?
    For Quick-start guides and further information go to: http://www.wimba.com/services/instructor/pronto/, or http://learn.winchester.ac.uk/course/view.php?id=1203#section-9 on the Learning Network
  • Final Thoughts: Possibilities for Wimba Pronto?
    Group discussion...
  • Thank you for
    your timeQUESTIONS?
  • Further Information
    24/7 Wimba support on 0800 007 6788
    http://webhelp.wimba.com/WP/v3_1/en/User_Guide/
    Learning Network: http://learn.winchester.ac.uk/course/view.php?id=1203
    Twitter: http://twitter.com/blwinch
    Facebook: http://www.facebook.com/group.php?gid=106375376072443&ref=ts
    Blog: http://ltinpractice.blogspot.com/
    Email: bex.lewis@winchester.ac.uk