Your SlideShare is downloading. ×
Discover the Power of Word Choice
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Discover the Power of Word Choice

681

Published on

Published in: Health & Medicine, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
681
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
31
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. T H E W E B I N A R W I L L B E B E G I N N I N G S H O R T L Y Discover The Power of Word Choice in Your Daily Life with Business & Life Coach Sonia Byrne, CHRP Thursday, January 26th, 2011 from 12:00 pm to 12:30 pm EDT Three options for audio: 1. Earphones 2. Computer speakers 3. Toll-Free: 1-877-669-3239 Event #: 665 380 162 Password: 1234 WebEx Support Line:1-866-863-3910
  • 2. In Business………Your Word Choice MATTERS!• Words account for only 7% of the total communication puzzle• Ineffective or poor word choice has significant consequences in your business (and personal) relationships.• Some words are just more emotionally and psychologically charged for people
  • 3. The Communication Puzzle Body Words Language Tone
  • 4. Have you ever felt that your business message did not “land” as you intended?Here are some reasons why this may happen...
  • 5. Psychological Reactions• Some messages unintentionally create an emotional reaction for people• Offended• Confused• Angry• Judged
  • 6. Psychological Reactions• Body Language• Facial Expressions• Pitch or Volume of Voice• Tone/Inflection• Spatial Distance
  • 7. The Four Most Negatively “Charged” WordsConsider the impact of these words in your Daily Business Communication: But Why Should Try
  • 8. The “Replacements”• But = And...• Why = What’s important? or How?• Should = If I/you wanted to I/you could...• Try = I will...
  • 9. 3 Ways to Reduce Miscommunication1. Reduce Confusion & Misunderstanding• Recap conversations and meetings2. Deflate Conflict Situations• Ask Questions3. Practice the 180 Degree Approach• You be the Audience
  • 10. Contact InformationSonia ByrneBusiness & Life CoachLove What YOU Do! Career Coachingcoach@soniabyrne.com416-728-1177Jay RosalesDrake Internationaljrosales@na.drakeintl.com416-216-1070
  • 11. Upcoming Events February 9th, 2012, 12:00 pm EST to 12:30 pm EST Make Better Hiring Decisions by Considering Personality >> Presented by Laura Plant, Manager, Talent Management Solutions, Drake International Register at http://drake-webinars.com
  • 12. Exclusive Offer
  • 13. Thank YouDrake International:Web: www.drakeintl.comWebinars: www.drake-webinars.comBlog: www.drakepulse.comFacebook Page: /drakeinternationalTwitter: @drakeintl

×